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View Full Version : [SOLVED] D620 latitutude wireless problem



nitram9
April 20th, 2010, 05:44 AM
I just installed ubuntu on my d620. The wireless card seems to exist and looks fine but I don't know how to turn it on. It says the network is disabled everywhere I look but I can't find the option to turn it on. I know this is probably simple. Below is the output from various commands. I included my service tag which you can use on the dell site to find specifics about my hardware. Thank you very much in advance for any help you can give.

ifconfig does not show wlan0 and so I can't do ifconfig wlan0 up which is the only solution I've found online so far.


My service tag is 1P67PB1


iwconfig

wlan0 IEEE 802.11bg ESSID:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=0 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0


lshw -C network
WARNING: you should run this program as super-user.
*-network
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:0c:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=b43-pci-bridge latency=0
resources: irq:17 memory:dfdfc000-dfdfffff
*-network
description: Ethernet interface
product: NetXtreme BCM5752 Gigabit Ethernet PCI Express
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 02
serial: 00:15:c5:48:e8:be
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical
configuration: broadcast=yes driver=tg3 driverversion=3.99 firmware=5752-v3.19 ip=192.168.1.124 latency=0 multicast=yes
resources: irq:27 memory:dfcf0000-dfcfffff
*-network DISABLED
description: Wireless interface
physical id: 2
logical name: wlan0
serial: 00:16:cf:3e:ea:91
capabilities: ethernet physical wireless
configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg

iwlist scan
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Failed to read scan data : Network is down

pfnorris
April 20th, 2010, 11:51 AM
Not sure if this will directly help you, but I am running Ubuntu on a Dell D630. That model has a small switch on the left hand side looking from the front, that can activate/deactivate the wireless device(s), including bluetooth I believe.

Might be worth a look just to check.

nitram9
April 21st, 2010, 01:33 AM
I just installed ubuntu on my dell latitude d620 (2006). The wireless card seems to exist and looks fine but I don't know how to turn it on. It says the network is disabled everywhere I look but I can't find the option to turn it on. I know this is probably simple. Below is the output from various commands. I included my service tag which you can use on the dell site to find specifics about my hardware. Thank you very much in advance for any help you can give.

ifconfig does not show wlan0 and so I can't do ifconfig wlan0 up which is the only solution I've found online so far.


My service tag is 1P67PB1


iwconfig

wlan0 IEEE 802.11bg ESSID:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=0 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0


lshw -C network
WARNING: you should run this program as super-user.
*-network
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:0c:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=b43-pci-bridge latency=0
resources: irq:17 memory:dfdfc000-dfdfffff
*-network
description: Ethernet interface
product: NetXtreme BCM5752 Gigabit Ethernet PCI Express
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 02
serial: 00:15:c5:48:e8:be
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical
configuration: broadcast=yes driver=tg3 driverversion=3.99 firmware=5752-v3.19 ip=192.168.1.124 latency=0 multicast=yes
resources: irq:27 memory:dfcf0000-dfcfffff
*-network DISABLED
description: Wireless interface
physical id: 2
logical name: wlan0
serial: 00:16:cf:3e:ea:91
capabilities: ethernet physical wireless
configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg

iwlist scan
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Failed to read scan data : Network is down

bkratz
April 21st, 2010, 02:47 AM
Well, it really doesn't seem to have the correct driver

configuration: driver=b43-pci-bridge latency=0

which generally is the STA (wl) driver for your card. You might want to look at this thread. The b43 driver could also be used but is not generally.

http://ubuntuforums.org/showthread.php?t=1368699

Iowan
April 21st, 2010, 02:58 AM
Threads merged.
From Code of Conduct

Please do not cross post, or post the same thing in multiple locations.

Thanks!

nitram9
April 21st, 2010, 03:13 AM
Thank you I am not a regular poster on internet forums so I don't exactly know the etiquette. However I didn't get a reply from the post in the other forum so I thought maybe I should try this forum. If there was a way for me to transfer that post to this one I would have. How should I do this in the future? Am I not allowed to ask the same question twice ever? What happens when my post gets old and no one sees it any more but I still don't have a solution? I'm not going to give up.

By the way the previous poster solved my problem. Thank you

bkratz
April 21st, 2010, 03:32 AM
Thank you I am not a regular poster on internet forums so I don't exactly know the etiquette. However I didn't get a reply from the post in the other forum so I thought maybe I should try this forum. If there was a way for me to transfer that post to this one I would have. How should I do this in the future? Am I not allowed to ask the same question twice ever? What happens when my post gets old and no one sees it any more but I still don't have a solution? I'm not going to give up.

By the way the previous poster solved my problem. Thank you

The last important thing to do is to go to the thread tools and mark the thread [solved] in case it helps someone else.
Glad you got it!

Iowan
April 21st, 2010, 02:58 PM
How should I do this in the future? Am I not allowed to ask the same question twice ever? What happens when my post gets old and no one sees it any more but I still don't have a solution?The "Report abuse" icon at the lower left (below username and avatar) can be used to contact a moderator - you can use that to request threads/posts moved or deleted (in addition to spam, or other undesirable behavior).
If no one responds to your post, you can "bump" it (reply to your own thread) - good manners dictates no more than once/day.