9.10 won't boot after latest update

[tommah04]

hello,

after installing the recent update a few days ago I restarted my computer and after the Grub menu the Ubuntu symbol would pop up, and when it left there's just a blank black screen and nothing changes... when I press the power button I get this message (if it helps).

any suggestions are awesome, I don't even begin to know what to do

Ubuntu 9.10 amd64
dual-boot Windows 7
ATI Radeon HD 4750

[tommah04]

bump

[tommah04]

one last bump

[hanitra.rabari]

Hi guys,

I just installed a clean verion of Ubuntu 9.10 karmic koala but I can't login in the gnome session. When I enter my username and my password, there's a brief black screen and then it goes back to the login screen over and over.
When I log into the failsafe mode it's ok but there's nothing much I can do there.

I could really use your help ...:confused:
Thanks

[bcbc]

hello,

after installing the recent update a few days ago I restarted my computer and after the Grub menu the Ubuntu symbol would pop up, and when it left there's just a blank black screen and nothing changes... when I press the power button I get this message (if it helps).

any suggestions are awesome, I don't even begin to know what to do

Ubuntu 9.10 amd64
dual-boot Windows 7
ATI Radeon HD 4750

Run the bootinfoscript (http://bootinfoscript.sourceforge.net/) and post the results back here.

Edit: did you try booting an older kernel?

[bcbc]

Hi guys,

I just installed a clean verion of Ubuntu 9.10 karmic koala but I can't login in the gnome session. When I enter my username and my password, there's a brief black screen and then it goes back to the login screen over and over.
When I log into the failsafe mode it's ok but there's nothing much I can do there.

I could really use your help ...:confused:
Thanks

Create a separate thread - more likely to get help that way.

I would also try reinstalling since you've got no data to lose - and (if you haven't already) make sure that you can run the liveCD (the 'Try it without any changes to your computer' option) to make sure all your hardware is supported.

[Michael Kaiser]

I could really use some help with this problem, too! After rebooting to finish installing the latest updates, and after the splash screen, the "loading" symbol just runs and runs and runs. I'm able to boot from the Live CD - that's what I'm using right now.

Here are the results (I hope) from the Boot Info Script:


Boot Info Script 0.55 dated February 15th, 2010

============================= Boot Info Summary: ==============================

=> Grub 2 is installed in the MBR of /dev/sda and looks on the same drive in
partition #5 for /boot/grub.
=> Windows is installed in the MBR of /dev/sdb

sda1: __________________________________________________ _______________________

File system: vfat
Boot sector type: HP Recovery
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files/dirs: /boot.ini /ntldr /NTDETECT.COM

sda2: __________________________________________________ _______________________

File system: ntfs
Boot sector type: Windows XP
Boot sector info: No errors found in the Boot Parameter Block.
Operating System: Windows XP
Boot files/dirs: /boot.ini /ntldr /NTDETECT.COM

sda3: __________________________________________________ _______________________

File system: Extended Partition
Boot sector type: -
Boot sector info:

sda5: __________________________________________________ _______________________

File system: ext4
Boot sector type: -
Boot sector info:
Operating System: Ubuntu 9.10
Boot files/dirs: /boot/grub/grub.cfg /etc/fstab /boot/grub/core.img

sda6: __________________________________________________ _______________________

File system: swap
Boot sector type: -
Boot sector info:

sdb1: __________________________________________________ _______________________

File system: vfat
Boot sector type: MSWIN4.1: Fat 32
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files/dirs:

=========================== Drive/Partition Info: =============================

Drive: sda ___________________ __________________________________________________ ___

Disk /dev/sda: 200.0 GB, 200049647616 bytes
240 heads, 63 sectors/track, 25841 cylinders, total 390721968 sectors
Units = sectors of 1 * 512 = 512 bytes
Disk identifier: 0xa7a57e45

Partition Boot Start End Size Id System

/dev/sda1 63 12,247,199 12,247,137 b W95 FAT32
/dev/sda2 * 12,247,200 348,712,559 336,465,360 7 HPFS/NTFS
/dev/sda3 348,712,560 390,715,919 42,003,360 5 Extended
/dev/sda5 348,712,623 388,871,279 40,158,657 83 Linux
/dev/sda6 388,871,343 390,715,919 1,844,577 82 Linux swap / Solaris


Drive: sdb ___________________ __________________________________________________ ___

Disk /dev/sdb: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders, total 156301488 sectors
Units = sectors of 1 * 512 = 512 bytes
Disk identifier: 0x8f9c798a

Partition Boot Start End Size Id System

/dev/sdb1 63 156,280,319 156,280,257 c W95 FAT32 (LBA)


blkid -c /dev/null: __________________________________________________ __________

Device UUID TYPE LABEL

/dev/loop0 squashfs
/dev/sda1 595B-27B6 vfat HP_RECOVERY
/dev/sda2 2C184EA0184E6942 ntfs HP_PAVILION
/dev/sda5 de92d4b8-5648-4eaf-bad7-30846f322c01 ext4
/dev/sda6 43820e3c-c0c4-422f-b85c-275e21413e9d swap
/dev/sdb1 9D2C-DBD1 vfat MY BOOK

============================ "mount | grep ^/dev output: ===========================

Device Mount_Point Type Options

aufs / aufs (rw)
/dev/sr0 /cdrom iso9660 (rw)
/dev/loop0 /rofs squashfs (rw)


================================ sda1/boot.ini: ================================

[boot loader]
timeout=0
default=C:\CMDCONS\BOOTSECT.DAT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

================================ sda2/boot.ini: ================================

[boot loader]
timeout=3
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOW S
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

=========================== sda5/boot/grub/grub.cfg: ===========================

#
# DO NOT EDIT THIS FILE
#
# It is automatically generated by /usr/sbin/grub-mkconfig using templates
# from /etc/grub.d and settings from /etc/default/grub
#

### BEGIN /etc/grub.d/00_header ###
if [ -s /boot/grub/grubenv ]; then
have_grubenv=true
load_env
fi
set default="13"
if [ ${prev_saved_entry} ]; then
saved_entry=${prev_saved_entry}
save_env saved_entry
prev_saved_entry=
save_env prev_saved_entry
fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
if loadfont /usr/share/grub/unicode.pf2 ; then
set gfxmode=640x480
insmod gfxterm
insmod vbe
if terminal_output gfxterm ; then true ; else
# For backward compatibility with versions of terminal.mod that don't
# understand terminal_output
terminal gfxterm
fi
fi
if [ ${recordfail} = 1 ]; then
set timeout=-1
else
set timeout=10
fi
### END /etc/grub.d/00_header ###

### BEGIN /etc/grub.d/05_debian_theme ###
set menu_color_normal=white/black
set menu_color_highlight=black/white
### END /etc/grub.d/05_debian_theme ###

### BEGIN /etc/grub.d/10_linux ###
menuentry "Ubuntu, Linux 2.6.31-20-generic-pae" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-20-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro quiet splash
initrd /boot/initrd.img-2.6.31-20-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-20-generic-pae (recovery mode)" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-20-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro single
initrd /boot/initrd.img-2.6.31-20-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-19-generic-pae" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-19-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro quiet splash
initrd /boot/initrd.img-2.6.31-19-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-19-generic-pae (recovery mode)" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-19-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro single
initrd /boot/initrd.img-2.6.31-19-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-17-generic-pae" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-17-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro quiet splash
initrd /boot/initrd.img-2.6.31-17-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-17-generic-pae (recovery mode)" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-17-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro single
initrd /boot/initrd.img-2.6.31-17-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-16-generic-pae" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-16-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro quiet splash
initrd /boot/initrd.img-2.6.31-16-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-16-generic-pae (recovery mode)" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-16-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro single
initrd /boot/initrd.img-2.6.31-16-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-15-generic-pae" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-15-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro quiet splash
initrd /boot/initrd.img-2.6.31-15-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-15-generic-pae (recovery mode)" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-15-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro single
initrd /boot/initrd.img-2.6.31-15-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-14-generic-pae" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-14-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro quiet splash
initrd /boot/initrd.img-2.6.31-14-generic-pae
}
menuentry "Ubuntu, Linux 2.6.31-14-generic-pae (recovery mode)" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
insmod ext2
set root=(hd0,5)
search --no-floppy --fs-uuid --set de92d4b8-5648-4eaf-bad7-30846f322c01
linux /boot/vmlinuz-2.6.31-14-generic-pae root=UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 ro single
initrd /boot/initrd.img-2.6.31-14-generic-pae
}
### END /etc/grub.d/10_linux ###

### BEGIN /etc/grub.d/20_memtest86+ ###
menuentry "Memory test (memtest86+)" {
linux16 /boot/memtest86+.bin
}
menuentry "Memory test (memtest86+, serial console 115200)" {
linux16 /boot/memtest86+.bin console=ttyS0,115200n8
}
### END /etc/grub.d/20_memtest86+ ###

### BEGIN /etc/grub.d/30_os-prober ###
menuentry "Windows NT/2000/XP (on /dev/sda1)" {
insmod fat
set root=(hd0,1)
search --no-floppy --fs-uuid --set 595b-27b6
drivemap -s (hd0) ${root}
chainloader +1
}
menuentry "Microsoft Windows XP Home Edition (on /dev/sda2)" {
insmod ntfs
set root=(hd0,2)
search --no-floppy --fs-uuid --set 2c184ea0184e6942
drivemap -s (hd0) ${root}
chainloader +1
}
### END /etc/grub.d/30_os-prober ###

### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
### END /etc/grub.d/40_custom ###

=============================== sda5/etc/fstab: ===============================

# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a device; this may be used with UUID= as a more robust way to name
# devices that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# / was on /dev/sda5 during installation
UUID=de92d4b8-5648-4eaf-bad7-30846f322c01 / ext4 errors=remount-ro 0 1
# swap was on /dev/sda6 during installation
UUID=43820e3c-c0c4-422f-b85c-275e21413e9d none swap sw 0 0
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0

=================== sda5: Location of files loaded by Grub: ===================


182.4GB: boot/grub/core.img
185.1GB: boot/grub/grub.cfg
181.7GB: boot/initrd.img-2.6.31-14-generic-pae
182.2GB: boot/initrd.img-2.6.31-15-generic-pae
183.2GB: boot/initrd.img-2.6.31-16-generic-pae
183.6GB: boot/initrd.img-2.6.31-17-generic-pae
184.7GB: boot/initrd.img-2.6.31-19-generic-pae
184.6GB: boot/initrd.img-2.6.31-20-generic-pae
180.2GB: boot/vmlinuz-2.6.31-14-generic-pae
182.0GB: boot/vmlinuz-2.6.31-15-generic-pae
182.8GB: boot/vmlinuz-2.6.31-16-generic-pae
184.2GB: boot/vmlinuz-2.6.31-17-generic-pae
183.1GB: boot/vmlinuz-2.6.31-19-generic-pae
183.6GB: boot/vmlinuz-2.6.31-20-generic-pae
184.6GB: initrd.img
184.7GB: initrd.img.old
183.6GB: vmlinuz
183.1GB: vmlinuz.old
=======Devices which don't seem to have a corresponding hard drive==============

sdc sdd sde sdf sdg

[bcbc]

I could really use some help with this problem, too! After rebooting to finish installing the latest updates, and after the splash screen, the "loading" symbol just runs and runs and runs. I'm able to boot from the Live CD - that's what I'm using right now.


I can't see anything wrong in the bootinfoscript results (doesn't mean there isn't anything, but I don't see it).

I would try booting your previous working kernel (19) and then remove and reinstall 20. If you can't boot any previous kernels then I suggest creating a new thread and maybe someone else can help.

Edit: another idea... when grub boots press 'e' to edit the selected entry, using cursor and delete keys remove 'quiet splash', then ctrl-x to boot. You'll see messages as it boots and hopefully what the actual issue is - and will narrow down searching for a solution.

[Michael Kaiser]

*edit*

[tommah04]

here's the results.txt

*Edit*
yes I've tried booting with previous kernels already, no luck

[bcbc]

here's the results.txt

The relevant line in your results.txt is "/dev/sda5: ambivalent result (probably more filesystems on the device)". It looks like you've been hit by this bug: http://sourceforge.net/apps/mediawiki/bootinfoscript/index.php?title=Boot_Problems:minix

The solution is very simple and quick though (thanks to Meierfra's work).

[tommah04]

wow... thanks, that worked perfectly

thanks yet again ubuntu forums, you saved my computer

[bcbc]

wow... thanks, that worked perfectly

thanks yet again ubuntu forums, you saved my computer

Great! There's a bug report for this at https://bugs.launchpad.net/ubuntu/+bug/518582 - if you have a launchpad account you can click on 'This bug affects # people'. The more people that do this means it will get fixed sooner.