billyrobson
February 25th, 2010, 03:45 PM
Hi,
I installed the latest ubuntu on an ACER 5536 laptop. It worked perfectly except for the mic. However, 6 hours later the dvd drive failed and I was unable to open the tray either by pressing the button or ejecting via software. The dvd would also not play.
I returned it to the supplier and they are saying it is a software fault as i changed the operating system.
Has anyone any ideas as to how I can convice them it is a hardware fault.
Thanks
I installed the latest ubuntu on an ACER 5536 laptop. It worked perfectly except for the mic. However, 6 hours later the dvd drive failed and I was unable to open the tray either by pressing the button or ejecting via software. The dvd would also not play.
I returned it to the supplier and they are saying it is a software fault as i changed the operating system.
Has anyone any ideas as to how I can convice them it is a hardware fault.
Thanks