peepingtom
January 2nd, 2010, 04:29 PM
People Often Use interfaces and pppoeconf. This Breaks NetworkManager
It's really common for people to use pppoeconf instead of NetworkManager's built-in PPPoE configuration. Most of these people will not use CLI for much more than running ppoeconf, and it causes headaches in the future. For example, this type of configuration makes it really hard to troubleshoot people's problems, needless duplication of labour and needless prefaces on tutorials. While their experience with Ubuntu could have been very easy, people are always posting about how to get their DSL connection working. Inevitably, somebody tells them to use pppoeconf. This is inappropriate
Just check the Networking subforum, its really frustrating to undo work done after reading half a tutorial. I think there should be an effort to update Ubuntu's support documentation! It already has a high google ranking, but people should be encouraged to use NetworkManager as a matter of policy. Anyone who wishes to use /etc/network/interfaces will have the skill to read more complicated documentation, but people who NEED GUIs tend to skim documentation.
Does anyone else think this is a problem that should be solved?
It's really common for people to use pppoeconf instead of NetworkManager's built-in PPPoE configuration. Most of these people will not use CLI for much more than running ppoeconf, and it causes headaches in the future. For example, this type of configuration makes it really hard to troubleshoot people's problems, needless duplication of labour and needless prefaces on tutorials. While their experience with Ubuntu could have been very easy, people are always posting about how to get their DSL connection working. Inevitably, somebody tells them to use pppoeconf. This is inappropriate
Just check the Networking subforum, its really frustrating to undo work done after reading half a tutorial. I think there should be an effort to update Ubuntu's support documentation! It already has a high google ranking, but people should be encouraged to use NetworkManager as a matter of policy. Anyone who wishes to use /etc/network/interfaces will have the skill to read more complicated documentation, but people who NEED GUIs tend to skim documentation.
Does anyone else think this is a problem that should be solved?