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norm7446
November 10th, 2009, 12:15 AM
Anyone having probs contacting the Canonical Store. I have tried to find out about the delivery of an order I placed, that I have not received delivery of yet. But every time I put my details in regarding my enquirery, the page wants me to down load a .php file !!!!. Am I doing something wrong ?. Or does someone know of a direct contact e-mail address for the store.

Bunnybugs
November 10th, 2009, 12:18 AM
have you tried to open the page in a new tab?

cuz, I guess that your browser thinks that you need to download that php-file...

php is a website script, so it doesn't have to download it for use, it just goes into your temporary files, and gets deleted after leaving:S

koenn
November 10th, 2009, 12:32 AM
If you have suggestions for canonical.com or ubuntu.com, please email us at webmaster@canonical.com or webmaster@ubuntu.com.

tell the webmaster you're having problems with their site.

what 's the URL ? most pages seem to work for me (but I don't have an account so i probably don't see all of them)

norm7446
November 10th, 2009, 07:37 PM
This is the page in question.

https://shop.canonical.com/contact_us.php

I will take your advise and e-mail the Webmaster.

norm7446
November 13th, 2009, 08:58 PM
Finally got it to work last night. Got a reply back that my order has been dispatched.