Ubuntu 9.10 freezes after 10-20 mins.

[gbrethen]

OK, I have installed Ubuntu 9.10 Beta twice, did the update to get latest packages. After approx 10 - 20 minutes, the system freezes. I am unable to do anything. I can't even get to a console. I have to do a hard reboot.

Also, wireless - when downloading updates, only getting about 40 kb/s. Now on my Ubuntu 9.04 system, I get upto 5 - 10 mb/s.

Is anyone else getting the freeze problem?

[gbrethen]

anyone? Any Ideas?

[gbrethen]

Installed the RC and no difference. System still locks up after approx 10 - 20 mins. Can't do anything but a hard reboot.

Toshiba A505-S6965
Ubuntu 9.10 - 64bit

[xflow]

I also have this problem. I have to start gnome in failsafe mode.

[TheFounder]

I also have this problem. I have to start gnome in failsafe mode.

I have to do the exact same thing.. now it runs fine in Gnome Failsafe... and it runs fine in KDE ... and Xfice.. but Gnome standard... that thing freezes on boot... I can't even get the mouse to move... meaning I don't even know where to start to try to submit a bug.. mostly because the computer bricks at that moment...

Also worth noting, my transfer rate also hits the toilet... only when using Gnome standard... transfer rates using any other interface are fine...

This is a bugger.. because I have no freaking idea what transfer rates have to do with the interface... but I can duplicate this problem without fail.

[Sef]

What are your system specs?

[jennyjenny]

I get the same behaviour...

AMD64
Delta66 sound card
2GB RAM
500 GB drive
ubuntu 9.10 *with issues from trying to get Pulse to work,and (foolishly!) hitting that "partial upgrade" option.

[will22]

I have upgraded to 9.10 on my dell dimension 4600.
It freezes right after log on. Previous versions were working fine...

I hope that final release will work for me

[xflow]

System specs using lshw:

description: Computer
width: 32 bits
*-core
description: Motherboard
physical id: 0
*-memory
description: System memory
physical id: 0
size: 2005MiB
*-cpu
product: Genuine Intel(R) CPU 2160 @ 1.80GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
version: 6.15.2
serial: 0000-06F2-0000-0000-0000-0000
size: 1800MHz
capacity: 1800MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc arch_perfmon pebs bts pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm cpufreq
configuration: id=1
*-logicalcpu:0
description: Logical CPU
physical id: 1.1
width: 64 bits
capabilities: logical
*-logicalcpu:1
description: Logical CPU
physical id: 1.2
width: 64 bits
capabilities: logical
*-pci
description: Host bridge
product: 82945G/GZ/P/PL Memory Controller Hub
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 02
width: 32 bits
clock: 33MHz
configuration: driver=agpgart-intel
resources: irq:0
*-display
description: VGA compatible controller
product: 82945G/GZ Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:16 memory:fea80000-feafffff ioport:dc00(size=8) memory:d0000000-dfffffff(prefetchable) memory:fea40000-fea7ffff
*-multimedia
description: Audio device
product: 82801G (ICH7 Family) High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=HDA Intel latency=0
resources: irq:16 memory:fea38000-fea3bfff
*-usb:0
description: USB Controller
product: 82801G (ICH7 Family) USB UHCI Controller #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:23 ioport:d880(size=32)
*-usb:1
description: USB Controller
product: 82801G (ICH7 Family) USB UHCI Controller #2
vendor: Intel Corporation
physical id: 1d.1
bus info: pci@0000:00:1d.1
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:19 ioport:d800(size=32)
*-usb:2
description: USB Controller
product: 82801G (ICH7 Family) USB UHCI Controller #3
vendor: Intel Corporation
physical id: 1d.2
bus info: pci@0000:00:1d.2
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:18 ioport:d480(size=32)
*-usb:3
description: USB Controller
product: 82801G (ICH7 Family) USB UHCI Controller #4
vendor: Intel Corporation
physical id: 1d.3
bus info: pci@0000:00:1d.3
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:16 ioport:d400(size=32)
*-usb:4
description: USB Controller
product: 82801G (ICH7 Family) USB2 EHCI Controller
vendor: Intel Corporation
physical id: 1d.7
bus info: pci@0000:00:1d.7
version: 01
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=ehci_hcd latency=0
resources: irq:23 memory:fea37c00-fea37fff
*-pci
description: PCI bridge
product: 82801 PCI Bridge
vendor: Intel Corporation
physical id: 1e
bus info: pci@0000:00:1e.0
version: e1
width: 32 bits
clock: 33MHz
capabilities: pci bus_master cap_list
resources: ioport:e000(size=4096) memory:feb00000-febfffff
*-network
description: Ethernet interface
product: RTL-8139/8139C/8139C+
vendor: Realtek Semiconductor Co., Ltd.
physical id: 5
bus info: pci@0000:01:05.0
logical name: eth0
version: 10
serial: 00:18:37:02:8c:b9
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical
configuration: broadcast=yes driver=8139too driverversion=0.9.28 ip=192.168.1.64 latency=64 maxlatency=64 mingnt=32 multicast=yes
resources: irq:20 ioport:e800(size=256) memory:febffc00-febffcff
*-isa
description: ISA bridge
product: 82801GB/GR (ICH7 Family) LPC Interface Bridge
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: latency=0
*-ide:0
description: IDE interface
product: 82801G (ICH7 Family) IDE Controller
vendor: Intel Corporation
physical id: 1f.1
bus info: pci@0000:00:1f.1
logical name: scsi0
version: 01
width: 32 bits
clock: 33MHz
capabilities: ide bus_master emulated
configuration: driver=ata_piix latency=0
resources: irq:18 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ffa0(size=16)
*-cdrom
description: DVD-RAM writer
product: DVD-RAM GSA-H50L
vendor: HL-DT-ST
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/scd0
logical name: /dev/sr0
version: 1.00
serial: [HL-DT-STDVD-RAM GSA-H50L1.0007/01/29
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-ide:1
description: IDE interface
product: 82801GB/GR/GH (ICH7 Family) SATA IDE Controller
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 01
width: 32 bits
clock: 66MHz
capabilities: ide bus_master cap_list
configuration: driver=ata_piix latency=0
resources: irq:19 ioport:d080(size=8) ioport:d000(size=4) ioport:cc00(size=8) ioport:c880(size=4) ioport:c800(size=16)
*-serial UNCLAIMED
description: SMBus
product: 82801G (ICH7 Family) SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 01
width: 32 bits
clock: 33MHz
configuration: latency=0
resources: ioport:400(size=32)
*-scsi:0
physical id: 1
bus info: scsi@4
logical name: scsi4
capabilities: scsi-host
configuration: driver=usb-storage
*-scsi:1
physical id: 2
bus info: scsi@5
logical name: scsi5
capabilities: scsi-host
configuration: driver=usb-storage

[Shawn Reist]

I have been trying to install 9.10 RC x64 on my computer.

MSI K8N Neo4 (MS-7125) motherboard
AMD Athalon 64 3000+ processor
1 Gig Ram
Samsung SP1213C 120 gig SATA


I have found I can't run the live CD for 9.10 RC. just after the desktop starts to show the system freezes. have to do a hard reboot.

I managed to run the install from the Live CD but when I reboot the computer the system freezes after the Ubuntu start sound and then I have to do a hard reboot.

I can't do a safe/recovery mode.. I get red line across the screen and I can make out Press CTRL-D to reboot.

can't do anything, too green for linux...

any assistance would be nice or I have to reinstall 9.04 which I know runs or possibly 8.04 LTS

Tried the alternate build have some logs even with an attempt at a daily build system froze after start-up.

[gbrethen]

ok, so where do we go from here? Has anyone else tried KDE with success? can we narrow this down to a gnome issue?

[sgelsot]

Same problem here mouse moves but system freezes. If computer is left alone and scrrensaver comes on no sign of mouse, have to hard restart. While using computer system will freeze and screensaver wont come on but will be able to move mouse. Tried removing compiz from package manager, no luck. dell sx260 with pentium4 and intel graphics.

[kenden]

I have the same problem (X freezes, but not the mouse) since upgrading to 9.04 and now still in 9.10...

Have a look in those two pages, it might help :
https://wiki.ubuntu.com/X/Troubleshooting/Freeze

https://wiki.ubuntu.com/X/Bugs/IntelDriver

[gbrethen]

ok, according to the info from the link, when the caps lock key blinks, then this is a kernel failure! So mine must be a kernel failure.

What next?

[yester64]

actually, after i installed everything the panel frooze. I was able to do anything else but werent able to click anything from the panel.
weired....

now it works again. perhaps random freeze.

[rp3]

ok, according to the info from the link, when the caps lock key blinks, then this is a kernel failure! So mine must be a kernel failure.

What next?

Same Here

Toshiba A305 laptop. 9.10 AMD64 release.

Fresh install, worked fine, rebooted once all.

I configured my linkstation (SMBFS, CIFS) and updated fstab.

Reboot, cap lock key flashes. I saw once some message about CIFS so I commented out those lines in the fstab, to no avail. I am not sure how to remove smbfs when I can't get the system to run :)...

I can boot from live cd just fine, so it has to be something I 'turned on'. I also enabled the restricted driver for the ATI card as well.. Not much else...

I just noticed that my GRUB screen never appears? It flashes and just goes away so I can't even try a 'failsafe' boot...hmmmm


Oh well...

*** UPDATE ***

Ok I figured the grub thing out, if you hold down the Shift key you get the menu, so no problem there. I have been able to get the machine (Toshiba Laptop A305) with no issues. It seems to be the restricted driver for the ATI card is the issue that is causing the Kernel Panic (Flashing Caps Lock Key). I have reloaded a couple times, and have decided it's not SMBFS (CIFS), or any other things. As long as I don't update that restricted driver it seems to be just fine. Sound works well too. Wireless does seem to be slow but only for UBUNTU stuff/updates? I can assume it's due to demand, etc.. As I did a quick Torrent download and it seems to be going at close to normal speed.

So for now it is working, and I am happy...

[billv6]

I've had the same problema here, system freezes about 10 seconds started... :(

Someone found the fix for the problem?

Here is my hardware:

description: Motherboard
product: PW-945GCX
vendor: PCWARE

description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: 080012 (04/02/2008)
size: 64KiB
capacity: 448KiB

description: CPU
product: Intel(R) Pentium(R) Dual CPU E2200 @ 2.20GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: 6.15.13
serial: 0000-06FD-0000-0000-0000-0000
slot: CPU 1
size: 1203MHz
capacity: 1203MHz
width: 64 bits
clock: 200MHz

Thanks!!!

[yester64]

acutally my freeze is gone. Could not tell why, its just gone and the system works now. weird.:confused:

[kaarecc]

i'm also having freeze problems on my Dell Latitude 620with core 2 duo t5600, 2 gb ram, intel graphics, broadcom network, intel PRO/Wireless 3945ABG wifi

IT hits randomly, everything freezes, can't move mouse etc. have to do hard reset. I have tried both ubuntu 9.10 and kubuntu 9.10. same thing as to freezes

When it stops responding, there are small blue lines on the screen, like the contours of a window about to be opened or moved.

regards

Kaare

[aris.petridis]

I am having the same problem and can provide a bit more detail. My laptop is a pretty old one - Toshiba A45 S151, P4 2.8GHz, 1GB ram etc.

I was running kubuntu since 8.10 and then gradually upgraded to 9.04 - up to that point everything was fine. When I went to 9.10 I started getting freezes at random times - like most people said on this thread usually 10-20 minutes after booting on average... but it could be 2 minutes after booting as well sometimes.

After this, I decided to dump the whole kubuntu 9.04 system and downloaded and installed ubuntu 9.10 hoping that it might have been something I had set up over the last 6 months or so or something specific to 9.10 kubuntu distro. At first I went 20-30 minutes without a freeze so thought it got fixed but it didn't turn out to be the case. Sure enough I got another freeze. And then another one.. etc...

The freezes seem to be just X crashing as mouse still moves, hard disk seems to have activity and I think everything else seems to work in the background. Sometimes if I am playing something on VLC, the picture freezes but the sound of the vid keeps playing.

HELP! :)

A.

[aris.petridis]

Found this in the ubuntu bugs (launchpad):

I found a workaround to this issue for those of you who have an intel graphic card (which is what HP Pavillion PCs come with).
you must revert to an older version of the graphic card driver by following these instructions:
https://wiki.ubuntu.com/ReinhardTartler/X/RevertingIntelDriverTo2.4
The instructions were intended for Jaunty but they also work for 9.10
Of course, since the system hangs, you need to start in recovery mode to run those instruction from the command line.


Seems to be a problem that a lot of people with Intel graphics chipsets are having. Will try it this evening when I get home. Hope it helps everyone.


A.

[gbrethen]

how about issues with the ati graphics cards? does it work without the proprietary driver? Has anyone had success with ati graphics/compiz on 9.10? without the kernel freezes?

[to3000]

i tried installing nvidia-kernel-common

its worked so far

[gbrethen]

ok, I just did a fresh install of ubuntu 9.10 again. I did not install the proprietary ati driver, and still the system froze (kernel panic
) caps lock blinks. I had to do a hard reboot. The only thing I had done was open firefox to browse internet when it froze!

Any ideas?

Toshiba A505-S6965, ATI Mobility Radeon HD 4570, Intel Core 2 duo P7350

[aris.petridis]

The procedure described in the link I've pasted in my previous comment worked for me! No more freezes!

Hope it works for other people too.

A.

[razorxpress]

Same problem here. I installed fresh copy of ubuntu 9.10 on intel 845 with cpuinfo

vendor_id : GenuineIntel
cpu family : 15
model : 2
model name : Intel(R) Pentium(R) 4 CPU 2.40GHz
stepping : 9
cpu MHz : 2399.413
cache size : 512 KB
MemTotal: 2053640 kB
MemFree: 1075600 kB

When i run ubuntu for some time it freezes. There is no specific software that would cause that, because on any instance it would freeze. Sometimes even booting. The frequency of freezing was too high so i removed ubuntu-desktop and installed kubunt-desktop. After that the frequency has removed by greater extent, but still there are some instances of freezing. I previously submited a problem from totem but i don't know what is causing the freezing. This instance of kubuntu does not contain any application from gnome.

[openBA]

very similar problem here. Small apps are working, big one, like Firefox not.

http://ubuntuforums.org/showthread.php?p=8278204#post8278204

Thinkpad R51 ATI Radeon M 9000 RV250

As it freezes, it produces very big log file, so even "ubuntu-bug" fail forwarding it.

[QueenZ]

Same problem here. My keyboard and mouse freezes after a while.. This is hapening all over the qorld in all new versions of linux!

[sgelsot]

Found this in the ubuntu bugs (launchpad):

I found a workaround to this issue for those of you who have an intel graphic card (which is what HP Pavillion PCs come with).
you must revert to an older version of the graphic card driver by following these instructions:
https://wiki.ubuntu.com/ReinhardTartler/X/RevertingIntelDriverTo2.4
The instructions were intended for Jaunty but they also work for 9.10
Of course, since the system hangs, you need to start in recovery mode to run those instruction from the command line.


Seems to be a problem that a lot of people with Intel graphics chipsets are having. Will try it this evening when I get home. Hope it helps everyone.


A.

That was it for me thanks very much OP!

[gbrethen]

any updates for people using ati drivers? or is there an updated kernel?

[druid99999]

That was it for me thanks very much OP!
Rolling back to the 2.4 intel video driver seems to have worked here as well.

[gbrethen]

upgrading the kernel to 2.6.31-15-generic seems to have solved my problem!

[GnEeErKd]

I have an OCZ DIY laptop with the nvidia geforce 8600 GT, core 2 duo, and upgraded from 9.04 to 9.10

My system was doing a similar freeze (everything still displayed, no cursor movement or keystrokes, hard shut down required to continue) randomly every couple of days. After looking into it, I found that for some odd reason 1) firefox would spontaneously start using sick amounts of CPU power, which in turn heated up my CPU and 2) my cpu fan never turned on to cool it back down...

I have reinstalled firefox to try and calm it down, and enabled my fan control using http://ubuntuforums.org/showthread.php?t=1297008&page=5

Hasn't frozen since, but I will post if it does again

[GnEeErKd]

False hope, computer froze again last night and my CPU temperature was nothing above normal, now I am monitoring my video card temp to see if it is possibly related to that instead...

[fracan]

Rolling back to 2.4 driver worked for me too, but now I can't enable Compiz. Any ideas?

[Spooky257]

ok, so where do we go from here? Has anyone else tried KDE with success? can we narrow this down to a gnome issue?

Tried kubuntu 9.10 with the same results. Freezes after 10-20 minutes. This happens on both my Dells with both Gnome and KDE. Optiplex GX150 & Dell Dimension 2400.

[GnEeErKd]

I have NVIDIA drivers 173 and 185 available, Im going to try rolling back to 173 and see how long it takes to freeze, I'm glad mine isnt 10-20 minutes...its just completely random every couple days or so

[Spooky257]

Tried kubuntu 9.10 with the same results. Freezes after 10-20 minutes. This happens on both my Dells with both Gnome and KDE. Optiplex GX150 & Dell Dimension 2400.

4 days ago I ran the work around found in post #21 of this thread and I have not experienced a single freezing issue since.

Thank you

[kinemagician]

I am having the same problem!
My hardware is the following:
AMD Athlon 2600+ 1.5 Gb RAM
Nvdia GEFORCE4 MX400 VBIos 04.18.20.38.05

I noticed that the CPU load is very heavy (90%), although only the browser is opened.
Does UBUNTU 9.10 suffer the same disease of Vista (i.e. sucks CPU
without doing nothing)?

These serious pitfalls do not encourage the spread of
UBUNTU among desktop users.

[GnEeErKd]

I went into hardware drivers and went back to the 173 nvidia driver instead of 185 and it hasnt frozen since...i think that did it for me, give it a shot?

[mdeschane]

I just installed 9.10 Remix on my EEE PC1000HE. The install hung on configuring apt and installing language packages, I skipped them and the install seems to have proceeded ok without them. I suspect these were instances of the default source being server bound as I have noticed on my 8.xx systems, I reconfigured them to pull from another server (mirror.anl.gov) and the download rate went from ~4K/s to ~400K/s.

It is great to see that evolution is better behaved in 9.10 than it was in previous versions with configuration windows hanging inaccessibly off the bottom of the screen and some calendar functions do a great impression of frogger. I was forced to use Thunderbird on my 8.xx install which is ok but not as well integrated or feature rich as evolution.

But it is disappointing to see that the network manager tool is still brain dead. It wants to auto configure my wifi as an ad hoc network and just doesn't work when I reconfigure it correctly, still working on this one.

Bluetooth works out of the box, yippee!

I haven't figured out the "pam authentication failure" when I do su - yet either.

No complaints (except network manager), still working my way through the upgrade potholes.

[chrisjomarmayor]

For those with ATI Drivers:

Since yesterday I've been having problems because of the occasional freezing of Ubuntu 9.10. I've tried all the advices from this thread. But still the freeze still occurs after 10-20 minutes. I tried to look for some updates from Synaptic Package Manager: xorg-driver-fglrx-dev it's just a development file for the driver accelerator, I really don't have an idea how it fixed the freezing but, for about an hour and a half my system does not freeze or crash. I'm not sure if this does fixed it, but this is what I updated after the last crash/freeze I had today. I hope this works for others, and hope that someone could explain how it fixed the problem(if ever it really fixed the problem).

[spants]

chrisjomarmayor (http://ubuntu-ky.ubuntuforums.org/member.php?u=996147): Has your system frozen since you updated?

I tried what you suggested and it's still freezing.