PDA

View Full Version : [ubuntu] Internal Server Error (Uploading)



XDevHald
September 28th, 2009, 12:42 AM
Getting an Internal Server Error during upload on the server. Need a note if this is world wide or user side issue.

Thanks.

dr_dred5
September 28th, 2009, 02:40 AM
I'm having the same problem. New account.

joshuahoover
September 29th, 2009, 04:13 PM
Getting an Internal Server Error during upload on the server. Need a note if this is world wide or user side issue.

Thanks.

Apologies for the upload issues. We were having some issues with our servers during this time. Things should all be fixed now.

Thank you,

Joshua

waterpot
October 8th, 2009, 07:46 AM
sorry, i don't know

kurocan
October 9th, 2009, 01:50 PM
I dont now

coronacolada
October 26th, 2009, 08:27 PM
I too am getting this issue.

manoriax
October 26th, 2009, 08:37 PM
Sometimes it works, other times it doesn't. Just got the same error, again.

joshuahoover
October 27th, 2009, 03:23 PM
Sometimes it works, other times it doesn't. Just got the same error, again.

We think we've identified the root cause of this problem and are rolling out a deployment on our servers today. If you still experience this issue after about four hours from now, please file a bug here: https://bugs.edge.launchpad.net/ubuntuone-servers/+filebug

GalloLight
October 27th, 2009, 09:03 PM
It works now.

manoriax
October 27th, 2009, 09:17 PM
What was the problem if I may ask?

GalloLight
October 27th, 2009, 10:45 PM
What was the problem if I may ask?

At the begining of upload the error appears, described below.
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@ubuntuone.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache/2.2.8 (Ubuntu) mod_python/3.3.1 Python/2.5.2 mod_ssl/2.2.8 OpenSSL/0.9.8g Server at u1files.ubuntu.com (http://u1files.ubuntu.com/) Port 443

manoriax
October 28th, 2009, 06:21 AM
Yeah, I encountered this, too. Then I should specify my question: Was it a coding mistake, or was it a httpd mistake and what have you Ubuntu One guys done to fix it? ^^

joshuahoover
October 28th, 2009, 03:33 PM
Yeah, I encountered this, too. Then I should specify my question: Was it a coding mistake, or was it a httpd mistake and what have you Ubuntu One guys done to fix it? ^^

OK, we believe this should be fixed for all users. The problem seemed to be with cookies and the different domains we use for different parts of the system. We made our upload/download servers use the same domain as the rest of the site and that appears to fix the issue. If you're still having problems, please let me know.

Thank you,

Joshua