Ubuntu Installer unable to recognize my keyboard and mouse

[Tarantella]

Hi,

I just tried several times to install ubuntu 9.04 in mi PC (it is a Gateway GT4230m with windows vista) but when the installer pops in the mouse and keyword just freezes, i cant control them.

I tried with another mouse that is not usb but it didnt worked.

My disc is working, i runned the utility to check if its integrity is good, and it is.

Can anyone help me please?

srry for my inglish.

[Tarantella]

Please someone help, im so tired of windows vista #-o

[presence1960]

Go into your BIOS and see if you have an option for USB Legacy support. This will work for USB peripherals.

[Tarantella]

Go into your BIOS and see if you have an option for USB Legacy support. This will work for USB peripherals.

The option is enabled :(

[presence1960]

did you MD5SUM the iso after you downloaded it. See here:
https://help.ubuntu.com/community/HowToMD5SUM

The hashes to check against are here: https://help.ubuntu.com/community/UbuntuHashes

If they don't match exactly your image iso is no good.

[Tarantella]

did you MD5SUM the iso after you downloaded it. See here:
https://help.ubuntu.com/community/HowToMD5SUM

The hashes to check against are here: https://help.ubuntu.com/community/UbuntuHashes

If they don't match exactly your image iso is no good.

Thx, didnt know about that. I just checked my iso file and it is OK. I also checked the CD integrity in the main menu (when they ask you if you want to try the OS without installing, or install i) and the result is good integrity :(

[Tarantella]

I just tried to use the "try ubuntu without installing it" from the boot menu. It loads perfectly but when the OS screen pops up it happens just the same. It's like the OS is missing my mouse and keyboard drivers or something, but it cant be, i just tried with other keyboard and other mouse...

The OS doesn't freezes, because I can see the clock running.

Is this a bug? help please

[presence1960]

http://www.ubuntu.com/getubuntu/downloadmirrors#alternate

If all else fails try the alternate text based installer from here: http://www.ubuntu.com/getubuntu/downloadmirrors#alternate

[Tarantella]

http://www.ubuntu.com/getubuntu/downloadmirrors#alternate

If all else fails try the alternate text based installer from here: http://www.ubuntu.com/getubuntu/downloadmirrors#alternate

Oh thank you so much. I'm downloading it now, if it works (or not)I'll post here what happened.

[Tarantella]

It didnt work :(

The problem was the same, when the first screen shows (with the ubuntu logo and the option to install ubuntu or boot from first hard drive) the keyboard works just fine, but when I select "install ubuntu" and the other screen shows (with the language options) it just dies, and my mouse too.

why? :confused:

[Tarantella]

bump?

[Tarantella]

please?

[lanenem]

Same problem. I have a dual boot computer. Keyboard and mouse work fine in XP; in 9.04 they are completely dead.

Too bad. I am interested in switching from MS, but: No sound in 8.x + No keyb in 9.04 + No mouse in 9.04 = No ubuntu for me.

Definite bug.

[alimooghashang]

did you MD5SUM the iso after you downloaded it. See here:
https://help.ubuntu.com/community/HowToMD5SUM

The hashes to check against are here: https://help.ubuntu.com/community/UbuntuHashes

If they don't match exactly your image iso is no good.
i have checked

md5sum ubuntu-9.04-desktop-i386.iso
66fa77789c7b8ff63130e5d5a272d67b ubuntu-9.04-desktop-i386.iso

and the iso file is OK.
but the burned CD is worng



md5sum -c md5sum.txt | grep -vi 'OK$'
md5sum: ./casper/filesystem.squashfs: Input/output error
./casper/filesystem.squashfs: FAILED open or read
md5sum: WARNING: 1 of 65 listed files could not be read


is there any way to make it correct?
how should i burn it which doesn't hurt?