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askates
May 6th, 2009, 12:45 AM
I have a Toshiba Satellite L350 laptop I got recently. I was fed up of Vista, so I changed to Ubuntu (9.04 Jaunty Jackalope). I'm completely new to Ubuntu here. I could find my way around Windows, but I was lost in Ubuntu.

I've spent the last 8 hours or so trying to configure my laptop to work... :/ The main issue seems to be I can't connect to any wireless. The wired connection works fine, but where I'd normally get excellent signal, I get nothing. This is more in part due to the fact that the wi-fi doesnt work at all, than a weak signal or anything.

My Wireless card is an Acer AR5BXB63. Google tells me there seems to be a bit of an issue in terms of compatibility with ubuntu... Any suggestions? Wi-fi is a pretty essential feature to me, and I don't want to have to go back to Windows (well, maybe XP. But not Vista.).

Any help would be appreciated.

Dannidy
August 24th, 2009, 09:03 PM
Hello askates i'm sorry to hear that you are having problems but if it helps any you are not alone i myself have a toshiba satellite L505D and when i installed ubuntu 9.04 as a dual boot i was mortified that wireless card doesn't work either and from what i have found alot of people are having the same problem without a viable solutiongood luck in your seach and if you find something let me know

utnubuuser
August 24th, 2009, 09:44 PM
This is an issue to take up with the manufacturer. - Spend the ten minutes to send a report to toshiba and ask them to take more care in hardware selection.
- Things wont change if the people working at these factories/marketing haven't got documentation from paying customers to back-up their claims that Linux support is worth money to the company.

rttm
August 29th, 2009, 07:12 AM
Had the same issue with no wireless connection on the Toshiba Satellite l350 on Ubuntu 9.04. I got it working by replacing the current network adapter with the lastest wicd v1.6.2 @ http://wicd.sourceforge.net/download.php. So far its the only solution for now. Hope this help others. Always options

zipperback
August 29th, 2009, 07:18 AM
Please provide the output from the following commands from within a terminal window.

Click Applications -> Accessories -> Terminal



lspci
lsusb
iwconfig
ifconfig


Thank you.

- zipperback
:popcorn:

rttm
September 4th, 2009, 04:00 AM
Here is the data from the above command yo
us asked for Toshiba Satellite l350
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
bob@bob-laptop:~$ sudo lsusb
Bus 002 Device 003: ID 0bda:8198 Realtek Semiconductor Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 0d3d:0001 Tangtop Technology Co., Ltd HID Keyboard
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage Device
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
bob@bob-laptop:~$ sudo iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:"ASQWZX"
Mode:Managed Frequency:2.412 GHz Access Point: 00:16:01:9A:16:97
Bit Rate=1 Mb/s Tx-Power=20 dBm
Retry min limit:7 RTS thr:off Fragment thr=2352 B
Encryption key:6776-358A-AB78-20AF-3823-1EB6-ACD3-997F-BDE9-82E2-6198-BE4D-A560-29F3-C121-34DE [2] Security mode:open
Power Management:off
Link Quality=90/100 Signal level:-26 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0

pan0 no wireless extensions.

bob@bob-laptop:~$ sudo ifconfig
eth0 Link encap:Ethernet HWaddr 00:1e:33:d1:e5:98
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupt:252 Base address:0xe000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:198 errors:0 dropped:0 overruns:0 frame:0
TX packets:198 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:20882 (20.8 KB) TX bytes:20882 (20.8 KB)

wlan0 Link encap:Ethernet HWaddr 00:24:d2:c7:20:3b
inet addr:192.168.15.109 Bcast:192.168.15.255 Mask:255.255.255.0
inet6 addr: fe80::224:d2ff:fec7:203b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:29565 errors:0 dropped:0 overruns:0 frame:0
TX packets:20960 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:26397909 (26.3 MB) TX bytes:4023522 (4.0 MB)

wmaster0 Link encap:UNSPEC HWaddr 00-24-D2-C7-20-3B-30-33-00-00-00-00-00-00-00-00
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

bob@bob-laptop:~$

zipperback
September 6th, 2009, 08:02 AM
Are you able to access the Internet now? Your output shows that it's got an ip address assigned.

If you are still having a problem let us know.

- zipperback
:popcorn: