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divinequran
March 8th, 2009, 01:53 PM
hi,
email from my server goes into junk mail folder for yahoo/hotmail/gmail. what would be the issue? the user does not make the domain as a spam user but sill they send the mails to spam box.
hyper_ch
March 8th, 2009, 03:10 PM
got a dedicated IP address? check the email headers for clues as to why they end in the spam folder.
cariboo
March 8th, 2009, 07:41 PM
Most email services do a reverse dns lookup, it they don't find the ip address in the database, the message is marked as spam/junk. Do as hyper_ch suggested and get a static ip address.

Jim
hyper_ch
March 8th, 2009, 07:45 PM
or relay through your ISP
The Tronyx
March 9th, 2009, 05:05 PM
Hello,

You could look into implementing SPF records. Many services check SPF records as well as rDNS records as one individual noted previously.
divinequran
March 10th, 2009, 04:58 AM
Thank i have added MX record in my DNS, What is SPF record?
hyper_ch
March 10th, 2009, 12:27 PM
What is SPF record?
http://tinyurl.com/cq9lug