xequence
December 23rd, 2005, 03:20 AM
I had a sony MP3 player before and the software stop recignizing it, so I took it back. My new one is now doing that, after a month.
Ok, heres the deal... Sony gives you two programs you can use to transfer songs to it. Sonicstage, a horrible bloated giant beast of a program (it makes transfering songs such a task) and MP3 File manager, a little program that is very limited.
(Oh, and they both are windows only. Another gripe.)
I did a clean install of windows 2000. I start the MP3 file manager. It tells me to reinstall it. I do. Same thing. I think, I wonder if In need to have sonicstage installed to use MP3 File manager. I get my sonicstage CD, and start an installation. It just stops, at 40%, and tells me it has been canceled. I didnt click anything to make it do so. I try it 3 more times. Same thing. Then I try to go onto the CD and just install the drivers. There are 4 drivers for the mp3 player, and none of them work.
I dont like sony. Neither should you. I am never buying another sony product again, ever. (Except headphones: They make good headphones).
Really, all they have to do is issue a firmware update making it work as a mass storage drive, and let us play songs transfered to it with a file manager. I e-mailed them and they said nothing was planned to do that. If iRiver, Creative, and Cowon can all do this why cant sony? :(
I e-mailed them again!
The sony software stopped working now. Great! WHY CANT YOU JUST LET US TRANSFER SONGS WITH A NORMAL FILE MANAGER? It would eliminate all the potential problems!
I know/hope there is an accual person reading this. I know you are told to reply with certain things, that basically dont help at all and are very generic. Please though, DO SOMETHING.
Here is what happened...
I did a clean installation of windows 2000. I start the MP3 file manager. It tells me to reinstall it. I do. Same thing. I think, I wonder if In need to have sonicstage installed to use MP3 File manager. I get my sonicstage CD, and start an installation. It just stops, at 40%, and tells me it has been canceled. I didnt click anything to make it do so. I try it 3 more times. Same thing. Then I try to go onto the CD and just install the drivers. There are 4 drivers for the mp3 player, and none of them work.
You do realise with all this stuff about sony installing a rootkit from DRMed CDs has already given you a really bad reputation. I can very easilly spread word around the internet about the many other faults with your products. You can very easilly loose, potentially thousands of customers. I payed good money for this product, and I EXPECT and DEMAND that it works.
You have an obligation to the customer. Thats me.
Now, couldent all this trouble just be solved if you would only do what I say?
Ok, heres the deal... Sony gives you two programs you can use to transfer songs to it. Sonicstage, a horrible bloated giant beast of a program (it makes transfering songs such a task) and MP3 File manager, a little program that is very limited.
(Oh, and they both are windows only. Another gripe.)
I did a clean install of windows 2000. I start the MP3 file manager. It tells me to reinstall it. I do. Same thing. I think, I wonder if In need to have sonicstage installed to use MP3 File manager. I get my sonicstage CD, and start an installation. It just stops, at 40%, and tells me it has been canceled. I didnt click anything to make it do so. I try it 3 more times. Same thing. Then I try to go onto the CD and just install the drivers. There are 4 drivers for the mp3 player, and none of them work.
I dont like sony. Neither should you. I am never buying another sony product again, ever. (Except headphones: They make good headphones).
Really, all they have to do is issue a firmware update making it work as a mass storage drive, and let us play songs transfered to it with a file manager. I e-mailed them and they said nothing was planned to do that. If iRiver, Creative, and Cowon can all do this why cant sony? :(
I e-mailed them again!
The sony software stopped working now. Great! WHY CANT YOU JUST LET US TRANSFER SONGS WITH A NORMAL FILE MANAGER? It would eliminate all the potential problems!
I know/hope there is an accual person reading this. I know you are told to reply with certain things, that basically dont help at all and are very generic. Please though, DO SOMETHING.
Here is what happened...
I did a clean installation of windows 2000. I start the MP3 file manager. It tells me to reinstall it. I do. Same thing. I think, I wonder if In need to have sonicstage installed to use MP3 File manager. I get my sonicstage CD, and start an installation. It just stops, at 40%, and tells me it has been canceled. I didnt click anything to make it do so. I try it 3 more times. Same thing. Then I try to go onto the CD and just install the drivers. There are 4 drivers for the mp3 player, and none of them work.
You do realise with all this stuff about sony installing a rootkit from DRMed CDs has already given you a really bad reputation. I can very easilly spread word around the internet about the many other faults with your products. You can very easilly loose, potentially thousands of customers. I payed good money for this product, and I EXPECT and DEMAND that it works.
You have an obligation to the customer. Thats me.
Now, couldent all this trouble just be solved if you would only do what I say?