HavocXphere
February 6th, 2009, 09:56 PM
Could someone please point me to a way of contacting someone at Google via email?
[Rant alert]
After an hour of surfing their support site I conclude that:
Their Contact Us page is an endless loop of preset Questions&Answers with no actual way of contacting them. Except a single (overseas) Physical Address. And the world is lost the day I can only contact the biggest IT Corp via Snail Mail. ](*,)
None of the FAQ sets have a "other problems" at the bottom in case their narrow presets don't catch everything.
The few feedback or suggestion boxes that I have seen state *multiple times* that they do no intend to reply. wtf?
Their "Help" Center: Same thing as the Contact Page, an endless loop of narrow FAQs with a nice infinite redirect thrown in for good measure. The only "interactive" help I see is the Google Groups...and 99% of that content is by 3rd parties...not Google.
Hell, they don't even provide a way to complain about the Help situation...because one can't contact them.
How the damn can a 100bn+ IT company that pulls of the impossible everyday with their search/gmail/etc suck so much on the support side. The only thing that is missing is the MS Office clippy thing.:frown:
Why is this on an ubuntu related forum? It was meant for google, but um....I can't find a way to contact them.:-#
[Rant alert]
After an hour of surfing their support site I conclude that:
Their Contact Us page is an endless loop of preset Questions&Answers with no actual way of contacting them. Except a single (overseas) Physical Address. And the world is lost the day I can only contact the biggest IT Corp via Snail Mail. ](*,)
None of the FAQ sets have a "other problems" at the bottom in case their narrow presets don't catch everything.
The few feedback or suggestion boxes that I have seen state *multiple times* that they do no intend to reply. wtf?
Their "Help" Center: Same thing as the Contact Page, an endless loop of narrow FAQs with a nice infinite redirect thrown in for good measure. The only "interactive" help I see is the Google Groups...and 99% of that content is by 3rd parties...not Google.
Hell, they don't even provide a way to complain about the Help situation...because one can't contact them.
How the damn can a 100bn+ IT company that pulls of the impossible everyday with their search/gmail/etc suck so much on the support side. The only thing that is missing is the MS Office clippy thing.:frown:
Why is this on an ubuntu related forum? It was meant for google, but um....I can't find a way to contact them.:-#