Trouble ticket system

[supradave]

Does anyone have a recommendation for a good FOSS trouble ticket system. I can find all kinds of systems, but they are difficult to install or they're not complete or they are FOSS for minimal functionality.

Thanks,
Dave

[koenn]

otrs
http://otrs.org/

simple to install (on LAMP), open source, and looks pretty complete on first sight.

[supradave]

That's what I found. Thanks.