Sound card won't install intel 82801DB-ICH4

**angloscot** · July 20th, 2008

Hi there, I've got a fresh install of Ubuntu on an IBM X31 laptop (Installed via Wubi, and dual booting with windows XP). The problem I have is that I can't get any sound. So far I've tried:

1. reinstalling Ubuntu completely,

2. following the sound instructions from the general sound troubleshooting page,

3. and the intel and alsa websites.

I've got through the troubleshooting page and done these things none with any success:

3.1 in a shell typing aplay -l
3.1.1 which gets "no soundcard found2
3.2 in a shell typing lspci -v
3.2.1 which gets

graeme@graeme-laptop:~$ lspci -v
00:00.0 Host bridge: Intel Corporation 82855PM Processor to I/O Controller (rev 03)
Subsystem: IBM Thinkpad T40 series
Flags: bus master, fast devsel, latency 0
Memory at d0000000 (32-bit, prefetchable) [size=256M]
Capabilities: <access denied>

00:01.0 PCI bridge: Intel Corporation 82855PM Processor to AGP Controller (rev 03) (prog-if 00 [Normal decode])
Flags: bus master, 66MHz, fast devsel, latency 96
Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
I/O behind bridge: 00003000-00003fff
Memory behind bridge: c0100000-c01fffff
Prefetchable memory behind bridge: e0000000-e7ffffff

00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01) (prog-if 00 [UHCI])
Subsystem: IBM ThinkPad
Flags: bus master, medium devsel, latency 0, IRQ 11
I/O ports at 1800 [size=32]

00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01) (prog-if 00 [UHCI])
Subsystem: IBM ThinkPad
Flags: bus master, medium devsel, latency 0, IRQ 11
I/O ports at 1820 [size=32]

00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01) (prog-if 00 [UHCI])
Subsystem: IBM ThinkPad
Flags: bus master, medium devsel, latency 0, IRQ 11
I/O ports at 1840 [size=32]

00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01) (prog-if 20 [EHCI])
Subsystem: IBM ThinkPad
Flags: bus master, medium devsel, latency 0, IRQ 11
Memory at c0000000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 81) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=08, sec-latency=64
I/O behind bridge: 00004000-00008fff
Memory behind bridge: c0200000-cfffffff
Prefetchable memory behind bridge: e8000000-efffffff

00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 01)
Flags: bus master, medium devsel, latency 0

00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 01) (prog-if 8a [Master SecP PriP])
Subsystem: IBM ThinkPad
Flags: bus master, medium devsel, latency 0, IRQ 11
I/O ports at 01f0 [size=8]
I/O ports at 03f4 [size=1]
I/O ports at 0170 [size=8]
I/O ports at 0374 [size=1]
I/O ports at 1860 [size=16]
Memory at 30000000 (32-bit, non-prefetchable) [size=1K]

00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 01)
Subsystem: IBM ThinkPad
Flags: medium devsel, IRQ 11
I/O ports at 1880 [size=32]

00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
Subsystem: IBM Unknown device 0534
Flags: bus master, medium devsel, latency 0, IRQ 11
I/O ports at 1c00 [size=256]
I/O ports at 18c0 [size=64]
Memory at c0000c00 (32-bit, non-prefetchable) [size=512]
Memory at c0000800 (32-bit, non-prefetchable) [size=256]
Capabilities: <access denied>

00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01) (prog-if 00 [Generic])
Subsystem: IBM ThinkPad T41
Flags: medium devsel, IRQ 11
I/O ports at 2400 [size=256]
I/O ports at 2000 [size=128]
Capabilities: <access denied>

01:00.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility M6 LY (prog-if 00 [VGA controller])
Subsystem: IBM Unknown device 052f
Flags: bus master, stepping, fast Back2Back, 66MHz, medium devsel, latency 66, IRQ 11
Memory at e0000000 (32-bit, prefetchable) [size=128M]
I/O ports at 3000 [size=256]
Memory at c0100000 (32-bit, non-prefetchable) [size=64K]
[virtual] Expansion ROM at c0120000 [disabled] [size=128K]
Capabilities: <access denied>

02:00.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev aa)
Subsystem: IBM Unknown device 0532
Flags: bus master, medium devsel, latency 168, IRQ 11
Memory at b0000000 (32-bit, non-prefetchable) [size=4K]
Bus: primary=02, secondary=03, subordinate=06, sec-latency=176
Memory window 0: e8000000-ebfff000 (prefetchable)
Memory window 1: c4000000-c7fff000
I/O window 0: 00004000-000040ff
I/O window 1: 00004400-000044ff
16-bit legacy interface ports at 0001

02:00.1 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev aa)
Subsystem: IBM Unknown device 0532
Flags: bus master, medium devsel, latency 168, IRQ 11
Memory at b1000000 (32-bit, non-prefetchable) [size=4K]
Bus: primary=02, secondary=07, subordinate=07, sec-latency=176
Memory window 0: ec000000-effff000 (prefetchable)
Memory window 1: c8000000-cbfff000
I/O window 0: 00004800-000048ff
I/O window 1: 00004c00-00004cff
16-bit legacy interface ports at 0001

02:00.2 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 02) (prog-if 10 [OHCI])
Subsystem: IBM Unknown device 0533
Flags: bus master, medium devsel, latency 64, IRQ 11
Memory at c0205000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>

02:02.0 Network controller: AIRONET Wireless Communications Cisco Aironet Wireless 802.11b
Subsystem: AIRONET Wireless Communications Unknown device 5000
Flags: bus master, fast devsel, latency 64, IRQ 11
I/O ports at 8000 [size=256]
Memory at c0200000 (32-bit, non-prefetchable) [size=16K]
Memory at c0400000 (32-bit, non-prefetchable) [size=4M]
[virtual] Expansion ROM at c0800000 [disabled] [size=2M]
Capabilities: <access denied>

02:08.0 Ethernet controller: Intel Corporation 82801DB PRO/100 VE (MOB) Ethernet Controller (rev 81)
Subsystem: IBM ThinkPad R40
Flags: bus master, medium devsel, latency 66, IRQ 11
Memory at c0204000 (32-bit, non-prefetchable) [size=4K]
I/O ports at 8400 [size=64]
Capabilities: <access denied>

from which I assumed that I have an intel 82801DB-ICH chip in there.

3.3 so I found the driver which was intel8x0 and installed it.
3.4 I ran sudo modprobe snd-intel8x0
3.4.1 At which point the terminal hung/crashed.

3.5 So I moved on to the fresh kernal approach typing
3.5.1 *

Remove these packages sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils
*

Reinstall those same packages sudo apt-get install linux-sound-base alsa-base alsa-utils
3.5.2 and rebooted, and then had to reinstall gdm ubuntu-desktop
3.5.3 ran sudo modprobe snd-intel8x0
3.5.4 At which point the terminal hung/crashed.

3.6 So I tried to install it from alsa-source doing:
#

Type sudo apt-get install build-essential linux-headers-$(uname -r) module-assistant alsa-source
#

Type sudo dpkg-reconfigure alsa-source

3.6.1 which worked perfectly, and the install line showed that it had been installed after I'd typed:
sudo module-assistant a-i alsa-source
3.6.2 ran sudo modprobe snd-intel8x0
3.5.4 At which point the terminal hung/crashed.

So here's the problem I can't find a way to either: get aplay -l to find anything, or to get sudo modprobe to do anything other than hang or crash. I've spent two days on it already and it's sending me crazy. I love Ubuntu and use it on my other box without any problems but here it's just not clicking (and as XP on this machine gets sound fine I know it's software/driver side problem rather than soundcard problem).

If anyone could help I'd be eternally grateful. (Failing that if anyone knows a distro that does work on a x31 thinkpad I'd be in pretty much the same situation)

**rudolfo_caruso** · July 24th, 2008

Hi, i also tried to install Xubuntu tom my good old X31.
I also had no sound. I checked the CD of Xubuntu 7.10 and here everything worked fine.
Dont know which is the best Linux for X31 at the moment. I checked several actual distributions and none worked out of the box.
Mandriva One 2008.1 had no network, actual Xubuntu had no sound and booted very slow also with splash screen disabled.
At the moment im installing Mandriva One 2008.0 wich also seems to work out of the box. Dont want to use Xubuntu 7. I will check back xubuntu in a few months to see if it works then.
As im a Linux Newbie i need something that runs out of the box.
So for the X31 Xubuntu 7.10 or Ubuntu 7.10 should work fine. Or Mandriva One 2008.0 (from last year). Also Zenwalk Linux is not to bad but i dont like the package manager there.
Hope this was helpful to you.

**angloscot** · July 24th, 2008

Ahh, I switched over to Ubuntu 8.04.1 and while that seemed to take care of everything else for some reason the sound still is dead, I think it must be a recognition thing. I tried openSuse but that didn't seem to make any different.

Funnily enough I noticed something odd about the splash screen two, it does take an age to load and frequently switches over to text and then back to the splash screen. When I've got more time to fiddle I'll try a more fiddles, and look around for another kludge, if I come up with anything I'll let you know.

cheers.

**rudolfo_caruso** · August 4th, 2008

Hi, did you find a solution yet ?
I would love to switch back to ubuntu.
Cheers

**angloscot** · August 4th, 2008

No, and what's worse I broke the ethernet port on it so I've been trying to install a pcmcia card as well without any success. It's such a drag because its so much more stable than windows on this ati graphics card.

**goldfish654** · August 4th, 2008

I've got this problem too, but I don't want to be swapping distros.

Here's some more relevant info

Code:

kernel:  2.6.24-19-generic 


lspci output:
00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 01)
00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01)

01:00.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility M6 LYh

lsmod | grep snd output

snd_intel8x0           35376  1 
snd_ac97_codec        101028  1 snd_intel8x0
ac97_bus                3072  1 snd_ac97_codec
snd_pcm_oss            42144  0 
snd_mixer_oss          17920  1 snd_pcm_oss
snd_pcm                78596  3 snd_intel8x0,snd_ac97_codec,snd_pcm_oss
snd_seq_dummy           4868  0 
snd_seq_oss            35584  0 
snd_seq_midi            9376  0 
snd_rawmidi            25760  1 snd_seq_midi
snd_seq_midi_event      8320  2 snd_seq_oss,snd_seq_midi
snd_seq                54224  6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer              24836  2 snd_pcm,snd_seq
snd_seq_device          9612  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd                    56996  11 snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore               8800  1 snd
snd_page_alloc         11400  2 snd_intel8x0,snd_pcm


asound output
 naxxtor@jackson:~$ cat /proc/asound/cards 
--- no soundcards ---

 asoundconf list
Names of available sound cards:

I've also tried installing alsa modules from source with m-a, to no avail.

When I try to rrmmod snd_intel8x0, it says it's in use. Even when I rmmod -f it. When I try to modprobe it, it hangs.. strace show that it's stuck in a loop doing this:

Code:

open("/proc/modules", O_RDONLY)         = 4
fstat64(4, {st_mode=S_IFREG|0444, st_size=0, ...}) = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7f31000
read(4, "nfsd 228848 13 - Live 0xf8fbd000"..., 1024) = 1024
read(4, "0 - Live 0xf8bb4000\nsbshc 7680 1"..., 1024) = 1024
nanosleep({0, 100000000}, NULL)         = 0
close(4)                                = 0
munmap(0xb7f31000, 4096)                = 0

Which leads me to think that it's waiting for a resource to become unbusy. Hmm... not sure where the nfsd reference is coming from mind ...

**goldfish654** · August 4th, 2008

Oh, also alsactl doesn't seem to work right either:

Code:

$ sudo alsactl names
alsactl: for_each_card:51: No soundcards found...
alsactl: generate_names:525: probe 0 failed: No such device
alsactl: for_each_card:51: No soundcards found...
alsactl: generate_names:525: probe 1 failed: No such device
alsactl: for_each_card:51: No soundcards found...
alsactl: generate_names:525: probe 2 failed: No such device

Hmmm...

**goldfish654** · August 4th, 2008

I've been talking to people in #alsa, and its looking like the sound card isn't on the IRQ it's supposed to be. i.e.

Code:

00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)

Indiciates it's on IRQ 5, except cat /proc/inturrupts says

Code:

           CPU0       
  0:     206946    XT-PIC-XT        timer
  1:       1676    XT-PIC-XT        i8042
  2:          0    XT-PIC-XT        cascade
  3:          1    XT-PIC-XT      
  4:          4    XT-PIC-XT      
  5:          0    XT-PIC-XT        yenta
  7:          0    XT-PIC-XT        parport0
  8:          3    XT-PIC-XT        rtc
  9:          2    XT-PIC-XT      
 10:          2    XT-PIC-XT      
 11:       5437    XT-PIC-XT        uhci_hcd:usb1, uhci_hcd:usb2, uhci_hcd:usb3, ehci_hcd:usb4, ohci1394, yenta, eth1, radeon@pci:0000:01:00.0
 12:      12974    XT-PIC-XT        i8042
 14:      23893    XT-PIC-XT        libata
 15:          0    XT-PIC-XT        libata
NMI:          0   Non-maskable interrupts
LOC:          0   Local timer interrupts
RES:          0   Rescheduling interrupts
CAL:          0   function call interrupts
TLB:          0   TLB shootdowns
TRM:          0   Thermal event interrupts
SPU:          0   Spurious interrupts
ERR:          0
MIS:          0

And it's not there. On a known working laptop with a similar configuraiton, you can see:

Code:

 5:   11289771          XT-PIC  uhci_hcd:usb1, uhci_hcd:usb2, uhci_hcd:usb3, ehci_hcd:usb4, ohci1394, Intel 82801DB-ICH4, Intel 82801DB-ICH4 Modem, yenta, yenta, wifi0, eth1, radeon@pci:0000:01:00.0

I'm thinking this might be a BIOS issue. Strange, since the card worked fine under Windows ... as far as I know.

**goldfish654** · August 5th, 2008

Okay, got some news.

Installed debian etch - sound and wireless works out of the box.
This is what I get with cat/proc/interrupts

Code:

           CPU0       
  0:     872318          XT-PIC  timer
  1:       4163          XT-PIC  i8042
  2:          0          XT-PIC  cascade
  5:     192423          XT-PIC  uhci_hcd:usb1, uhci_hcd:usb2, uhci_hcd:usb3, ehci_hcd:usb4, ohci1394, yenta, yenta, Intel ICH4, Intel 82801DB-ICH4 Modem, eth1, radeon@pci:0000:01:00.0
  6:          5          XT-PIC  floppy
  7:          3          XT-PIC  parport0
  8:          1          XT-PIC  rtc
  9:       2755          XT-PIC  acpi
 12:      53543          XT-PIC  i8042
 14:      65602          XT-PIC  ide0
NMI:          0 
LOC:          0 
ERR:          0
MIS:          0

This shows my sound card hanging off IRQ5 as it should be.

So, I'm guessing it's a problem with the ubuntu kernel build, though I don't really know enough about the kernel to know where.

I think it's time to file a bug report.

**angloscot** · August 5th, 2008

Ahh, if you've got it through Debian, then presumably at some point it will get incorporated. I looked at my output string before and it gave me the same string you put in the post two above, so I think mine must be on the wrong IRQ as well. Mm, I'll have to think about Debian I suppose, if it's going to work out of the box, other than that, yup a bug report seems to be the most likely thing to help that along a bit.