*breaks the internet*

[zotkop]

Didn't you see "The IT Crowd" ?
Do not google google, or this is what you get !!!!

[estyles]

Do they have instructions on exactly how you're supposed to update Zone Alarm if you can't access the Internet?

Turn Zone Alarm security to Medium.
I know you're probably not asking seriously, but I've had a few of my own that I've had to fix due to the same problem.

And, incidentally, from what I've heard, the Microsoft Update that caused all these problems was supposedly the result of an emergency meeting by the heads of MS, Cisco, and various others due to an issue which could "destroy the internet". So don't joke about it guys. And if anyone out there has a several hundred terabyte floppy drive available - please make a backup of the internet immediately!

[swoll1980]

You break it, you buy it! I hope you have a good job.

[lisati]

Don't worry - I have the internet backed up on a disk.

Sure? I thought I'd filed it away in a tame black hole I keep in my back yard.

[lisati]

Yeah, I got told that yesterday when I rang my ISP about connection issues. Apparently the support monkey hadn't been given a script for what to say if the customer tells you they're running Linux (as I did), because she just kept telling me to turn off Zone Alarm and that should fix the problem.

Reminds me of the time when I couldn't connect through ADSL: I conected athrough dial-up and left a note on the nearest thing I could find to a relevant support page. An hour or two later I rang my ISP's help desk, the support guy ran me through a bunch of checks for my router. After about 15-20 minutes of checking, he did a remote check on the phone line, and discovered the fault was at their end. Things were up and running again three or four hours later. The next morning I get an email asking why I FELT I couldn't connect. What both annoyed and amused me was that (a) the problem had already been fixed, and (b) FEELING that I couldn't connect had nothing to do with it, the connection had definitely been bust!

[Lord Xeb]

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