First, Welcome to Ubuntu. Starting a new operating system can be challenging and the Beginner Team is here to help
The goals of the Beginner Team are to assist new users to :
- Evaluate Ubuntu to see if it will fit their needs.
- Obtain and install Ubuntu.
- Transition into Ubuntu.
- Deepen their knowledge of Ubuntu/Linux.
- Become members of the Ubuntu community.
See also : community/Beginners/MissionStatement
New users :
First, welcome to Ubuntu.
The Beginner Team is here to guide you, help you become familiar with a your new OS and the Ubuntu community.
Specific support questions are best directed to the Absolute Beginner Talk, General Help, or one of the specific Main Support Categories. Within those forums you will receive assistance not only from the Beginners Team, but the Ubuntu Community as a whole. The best way to use the forums is to get involved by asking questions.
Forums FAQ : Guide to Forum features ** INCLUDES: Thanking, beans, titles, searching, and more
Additional sources of information include :
- The Ubuntu wiki ~ The wiki pages are a great place to start learning more about Ubuntu.
- IRC ~ The main support channel is #ubuntu (you may use Ubuntu Servers or Freenode).
- Launchpad ~ Bug reports, projects, questions.
- Help is built into Ubuntu. Go to System -> Help and Support.
Working with team :
The Beginners Team is an extension of the Ubuntu forums and is a community of volunteers dedicated to assisting new users. Although the primary focus of the Beginners Team is the forums, the team also contributes to IRC, Launchpad, and the Ubuntu Wiki.
If you are interested in helping with the Beginner Team, please feel free to share you ideas with us on our sub-forum Beginner Team. Please do no use the Beginner Team Sub-Forums for technical support (support questions are more visible in Absolute Beginner Talk or General Help).
If you are interested in joining the team, please see this link :
Joining the Beginner Team
To those who have submitted a join request, please understand I receive an almost overwhelming number of join requests and can not personally attend each request, thus the link.
Unanswered Posts Team
In addition to the BT, we also have the Unanswered Posts Team. This team focuses on, well, unanswered posts. These teams are not mutually exclusive and some people devote time to both teams.
Unanswered Posts Team
Posts can go unanswered for a variety of reasons from insufficient information to (esoteric) requests for specific technical support. Threads requiring specialized knowledge pertaining to hardware, kernels, servers, applications, etc may take longer to answer. In the event your thread goes unanswered, please understand that you are not being ignored, it is just that it may take a little time to answer some questions.
Please be aware that if you "bump" you own threads, they are no longer unanswered, and so they can not be identified easily as needing assistance.
Additional information :
Unanswered Posts Team FAQ
Peace be with you,
bodhi.zazen ~ Beginners Team Leader