Although I skimmed the article and have had a problem with most of the items mentioned, within a few hours of skimming the forums I have had most of the problems resolved (a recount of when I knew nothing about linux and was installing Ubuntu for the first time -- my first linux distro). Unlike MACs who support a limited number of hardware, Ubuntu is likely to have some problems due to poor manufacture support for Linux combined with attempting to run on a variety of platforms. I congratulate the Ubuntu community at large for overcoming most of these obstacles. Its hard for me to separate Ubuntu from the forums since I think the two are so tightly comingled. If it were not for the forums, I would like be onto another distribution by now. Although the author has gripes, I think part II or a followup article should be -- I went to the Ubuntu forums and found resolutions on all of the issues mentioned EXCEPT .... This would be a much more fair write-up and but frankly take a lot more time.