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Thread: HP Printer Install Issue

  1. #1
    Join Date
    Jun 2008
    Beans
    24

    HP Printer Install Issue

    So this is my first post on these boards, so here's some basic information:

    Dell Inspiron E1505
    Intel Core2 Duo, 2 GHz
    2GB RAM
    160GB HD
    -137GB NTHS partition for Vista
    -10GB ext3 partition for Ubuntu
    ATi Radeon X1400
    Creative XMod USB sound card

    Dual Booting Vista Ultimate and Ubuntu 8.04

    I installed Heron a few days ago, and have been lurking on these boards since, gathering pretty much any help I needed. But I've come across an issue I can't find a solution to.

    I've got an HP J4550 officejet printer that I'm trying to install. When I plug it in, I get a message saying it's been installed with drivers from an HP J5700, a similar printer. This is all well and good and it prints fine, but the scanner doesn't work. So I have two questions:
    A. Is it even possible to use the scanner with this setup?
    B. If so, is HPLIP the way to go?

    In regard to HPLIP, I downloaded the hplip-2.8.6.run file, and as per the instructions, I ran the following code in the console with the result below:

    Code:
    jake@jake-laptop:~$ sh hplip-2.8.6.run
    sh: Can't open hplip-2.8.6.run
    Is there something very obvious I'm doing wrong? Running the same command with sudo produces identical results. I can't find anything on this issue, so I'd love some help. Keep in mind I'm very new (< 1 week) to Unix systems.

    I've also got some questions about Thunderbird, but I'll make another thread on that.

    Thanks in advance,

    Jake

  2. #2
    Join Date
    Feb 2007
    Location
    St. Louis, MO
    Beans
    4,925
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: HP Printer Install Issue

    Quote Originally Posted by Unevolved View Post
    So this is my first post on these boards, so here's some basic information:

    Dell Inspiron E1505
    Intel Core2 Duo, 2 GHz
    2GB RAM
    160GB HD
    -137GB NTHS partition for Vista
    -10GB ext3 partition for Ubuntu
    ATi Radeon X1400
    Creative XMod USB sound card

    Dual Booting Vista Ultimate and Ubuntu 8.04

    I installed Heron a few days ago, and have been lurking on these boards since, gathering pretty much any help I needed. But I've come across an issue I can't find a solution to.

    I've got an HP J4550 officejet printer that I'm trying to install. When I plug it in, I get a message saying it's been installed with drivers from an HP J5700, a similar printer. This is all well and good and it prints fine, but the scanner doesn't work. So I have two questions:
    A. Is it even possible to use the scanner with this setup?
    B. If so, is HPLIP the way to go?

    In regard to HPLIP, I downloaded the hplip-2.8.6.run file, and as per the instructions, I ran the following code in the console with the result below:

    Code:
    jake@jake-laptop:~$ sh hplip-2.8.6.run
    sh: Can't open hplip-2.8.6.run
    Is there something very obvious I'm doing wrong? Running the same command with sudo produces identical results. I can't find anything on this issue, so I'd love some help. Keep in mind I'm very new (< 1 week) to Unix systems.

    I've also got some questions about Thunderbird, but I'll make another thread on that.

    Thanks in advance,

    Jake
    Did you try to install xsane?
    Windows XP - Excellent computer virus detector.
    Windows Vista - Most bloat for the money.

    Visit my Ubuntu Resource Website http://www.stchman.com

  3. #3
    Join Date
    Aug 2007
    Beans
    6

    Re: HP Printer Install Issue

    U Shoud try

    Code:
    chmod u+x hplip...
    ./hplip....

  4. #4
    Join Date
    Aug 2007
    Beans
    6

    Re: HP Printer Install Issue

    Just got it

    Code:
    sudo hp-setup
    Then select 0* (USB ) or the number according to your connection

  5. #5
    Join Date
    Jun 2008
    Beans
    24

    Re: HP Printer Install Issue

    Quote Originally Posted by stchman View Post
    Did you try to install xsane?
    According to Synaptic, that's already installed. I'll do a little more research into using that.

    Quote Originally Posted by krodiak View Post
    Just got it

    Code:
    sudo hp-setup
    Then select 0* (USB ) or the number according to your connection
    Here's what I get when I do that:

    Code:
    jake@jake-laptop:~$ sudo hp-setup
    
    HP Linux Imaging and Printing System (ver. 2.8.2)
    Printer/Fax Setup Utility ver. 7.0
    
    Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    error: PyQt not installed. GUI not available. Exiting.
    warning: PyQt init failed. Reverting to interactive mode.
    (Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
    
    
    --------------------------
    | CHOOSE CONNECTION TYPE |
    --------------------------
    
      Num.                      Connection Type           Connection Type Description             
      ------------------------  ------------------------  ----------------------------------------
      0*                        usb                       Universal Serial Bus (USB)              
      1                         net                       Network/Ethernet/Wireless (direct       
                                                          connection or JetDirect)                
      2                         par                       Parallel Port (LPT:)                    
    
    Enter number 0...2 for connection type (q=quit, enter=usb*) ? 0
    
    Using connection type: usb
    
    --------------------
    | DEVICE DISCOVERY |
    --------------------
    
    error: No devices found.
    error: Error occured during interactive mode. Exiting.
    And the printer is indeed connected via USB, it's printing an OS-initiated test sheet as I type this.

    Any other thoughts? Thanks for the expedient replies.
    Last edited by Unevolved; June 26th, 2008 at 09:37 PM.

  6. #6
    Join Date
    Aug 2007
    Beans
    102

    Re: HP Printer Install Issue

    You can try to install kooka (using Synaptic), the scanning application from Kubuntu. At one moment I had a similar problem with a HP Deskjet F 2180 all in one, the scanner was not working using xsane, but it worked well using kooka.

  7. #7
    Join Date
    Feb 2007
    Location
    St. Louis, MO
    Beans
    4,925
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: HP Printer Install Issue

    Launch xsane and see if you can scan.
    Windows XP - Excellent computer virus detector.
    Windows Vista - Most bloat for the money.

    Visit my Ubuntu Resource Website http://www.stchman.com

  8. #8
    Join Date
    Jun 2008
    Beans
    24

    Re: HP Printer Install Issue

    Yeah, xsane wouldn't recognize the printer until I ran sudo apt-get install hpoj. Now it's working great via xsane.

    Problem solved, thanks a million for the help, everyone.

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