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Thread: [SOLVED] Help Cannot remove spyware in windows xp

  1. #1
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    Exclamation [SOLVED] Help Cannot remove spyware in windows xp

    My father who uses Windows XP Pro SP2 somehow managed to install the Spyware parasite known as Antivirus 2008.

    I've tried several application but non of them manage to detect or remove it.

    I've used AVG Free, Lavasoft Adaware 2008 Free, Spybot - Search and Destroy. I also tried using Spyware Doctor and SpyHunter but they only scan your computer for free, in order to remove the spyware one must register and buy the product.

    Help is greatly appreciated!

    (one of the main reason why I moved to Ubuntu)
    Specs: Acer Aspire 5633WLMi | Intel Core 2 Duo T5500 (1.66GHz) | 2GB DDR2 (dual-channel) RAM | Nvidia GeForce Go 7300 TurboCache 256 MB | BCM4401-B0 100Base-TX | Intel PRO/Wireless 3945ABG wifi | Ubuntu 11.04 x32 | Windows 7 x64

  2. #2
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    Re: Help Cannot remove spyware in windows xp


  3. #3
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    Re: Help Cannot remove spyware in windows xp

    I hope General Help section is not turning into Windows spyware removal and what not support thing. You might want to bookmark the section for Windows, for your father.
    Windows Discussion

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    Talking Re: Help Cannot remove spyware in windows xp

    visit www.malwarebytes.org and download their latest spyware removal tool,its free,scan yur computer after installing it and see for yurself

  5. #5
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    Question Re: Help Cannot remove spyware in windows xp

    Thx for the responses. Sorry for posting this in the wrong forum but I am stressed out and under time pressure. My dad has some important office files and documents.

    Anyway, I have followed the link posted above but I seem to have moved the wrong .dll shell files and now I cannot login to windows anymore. So I popped in the live cd and I am trying to mount the windows harddisk but since it was not unmounted properly Ubuntu (live cd) cannot mount windows harddisk.

    I will have to force mount the windows harddisk myself but i need root privileges in ubuntu live cd.

    what would the password be?
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    Specs: Acer Aspire 5633WLMi | Intel Core 2 Duo T5500 (1.66GHz) | 2GB DDR2 (dual-channel) RAM | Nvidia GeForce Go 7300 TurboCache 256 MB | BCM4401-B0 100Base-TX | Intel PRO/Wireless 3945ABG wifi | Ubuntu 11.04 x32 | Windows 7 x64

  6. #6
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    Re: Help Cannot remove spyware in windows xp

    okay so its sudo su -

    Code:
    root@ubuntu:~# sudo fdisk -l
    
    Disk /dev/sda: 40.0 GB, 40000020480 bytes
    255 heads, 63 sectors/track, 4863 cylinders
    Units = cylinders of 16065 * 512 = 8225280 bytes
    Disk identifier: 0x41172ba5
    
       Device Boot      Start         End      Blocks   Id  System
    /dev/sda1   *           1        4862    39053983+   7  HPFS/NTFS
    
    Disk /dev/sdb: 122.9 GB, 122942324736 bytes
    255 heads, 63 sectors/track, 14946 cylinders
    Units = cylinders of 16065 * 512 = 8225280 bytes
    Disk identifier: 0x7ed261ce
    
       Device Boot      Start         End      Blocks   Id  System
    /dev/sdb1               1       14946   120053713+   7  HPFS/NTFS
    root@ubuntu:~#
    how do i mount my harddisk?
    Specs: Acer Aspire 5633WLMi | Intel Core 2 Duo T5500 (1.66GHz) | 2GB DDR2 (dual-channel) RAM | Nvidia GeForce Go 7300 TurboCache 256 MB | BCM4401-B0 100Base-TX | Intel PRO/Wireless 3945ABG wifi | Ubuntu 11.04 x32 | Windows 7 x64

  7. #7
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    Re: Help Cannot remove spyware in windows xp

    root@ubuntu:~# mount -t ntfs-3g /dev/sda1 media/disk -o force
    fuse: failed to access mountpoint media/disk: No such file or directory
    root@ubuntu:~# mount -t ntfs-3g /dev/sdb1 media/disk -o force
    fuse: failed to access mountpoint media/disk: No such file or directory
    root@ubuntu:~#
    what am i doing wrong?
    Specs: Acer Aspire 5633WLMi | Intel Core 2 Duo T5500 (1.66GHz) | 2GB DDR2 (dual-channel) RAM | Nvidia GeForce Go 7300 TurboCache 256 MB | BCM4401-B0 100Base-TX | Intel PRO/Wireless 3945ABG wifi | Ubuntu 11.04 x32 | Windows 7 x64

  8. #8
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    Re: Help Cannot remove spyware in windows xp

    You forgot the / in front of media?

  9. #9
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    Re: Help Cannot remove spyware in windows xp

    fuse: failed to access mountpoint /media/disk: No such file or directory


    nope
    Specs: Acer Aspire 5633WLMi | Intel Core 2 Duo T5500 (1.66GHz) | 2GB DDR2 (dual-channel) RAM | Nvidia GeForce Go 7300 TurboCache 256 MB | BCM4401-B0 100Base-TX | Intel PRO/Wireless 3945ABG wifi | Ubuntu 11.04 x32 | Windows 7 x64

  10. #10
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    Re: Help Cannot remove spyware in windows xp

    Did you create that directory?

    Code:
    sudo mkdir /media/disk

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