Login incorrect

**Stephen_A** · April 30th, 2008

Just a quick one. I've just installed 7.10 and am getting 'Login incorrect' at the prompt. I'd appreciate any suggestions.

Thanks

**swoll1980** · April 30th, 2008

caps lock maybe? or maybe it was on when you set it up? Ubuntu is case sensitive

**Stephen_A** · April 30th, 2008

Positively not. Just running setup again.

**coolaj86** · April 30th, 2008

You must have mistyped your password or user name.

When you first turn the computer on and you see "Loading GRUB in X seconds..." hit ESC and choose to boot into 'rescue mode'

then

Code:

grep '100' /etc/passwd

you should see the 'short name' of your user in there on the second line followed by an '

' and then the 'long name' a bit further down.

then

Code:

passwd $SHORTNAME

and choose a new password

make sure that you log in with your short name and not the long name. It's case-sensitive.

**Stephen_A** · April 30th, 2008

Thanks for going to the trouble of giving this information. I'll give this a try.

**coolaj86** · May 2nd, 2008

and by $SHORTNAME I didn't mean for you to actually put $SHORTNAME, but rather the short form of your user name, fyi. Sorry if I confused you by that.