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Thread: Issue while logging out or shutting down system

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  1. #1
    Join Date
    Jun 2007
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    Issue while logging out or shutting down system

    Hi there,

    I have upgraded my alumni iMac24 from 7.10 to 8.04 easily, but following this I am facing several issues:
    • When logging off or shutting down system from KDE, I never get back the KDM screen or it never restarts/stops. I have to press the power button a few seconds to stop it brutaly. It seems there is someone else facing a similar iss - see here - but there is no extra information available. I have searched the xorg and kdm logs which look clean, as the syslog is as well. I'm using xorg with fglrx ATI extension.
    • The keyboard mapping is not correct, but this is discussed in this thread.


    Any help would be highly appreciated ... the most annoying thing is the first one, as the only way to log in as a different user is to ... reboot by removing the power supply

    Thanks
    Alain

    BTW: is it normal to have the 2 following packages installed at the same time?
    xorg-driver-fglrx
    xserver-xorg-video-ati
    Could they be the root cause of the issue?

  2. #2
    Join Date
    Jul 2007
    Location
    Chicago, Illinois
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    688
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Issue while logging out or shutting down system

    I'm pretty sure that is an ATI driver issue, one that was supposed to be fixed in 8-3, but I'm still ahving the same problem. You could try downloading the latest driver and building packages yourself, tutorial here, but that always has its own risks.
    P.S. Having the intel xorg installed will not affect things a bit, so don't worry about that.
    System76 Gazelle Professional (GazP6)
    Intel Core i7 2820QM, 8GB DDR3, nvidia GTX 460m, OCZ Vertex 3
    System76 Starling (star4) Netbook.
    Get Dropbox!

  3. #3
    Join Date
    Aug 2005
    Location
    Huntsville, AL, USA
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    7,526
    Distro
    Ubuntu

    Re: Issue while logging out or shutting down system

    Quote Originally Posted by AlainJLEB View Post
    When logging off or shutting down system from KDE, I never get back the KDM screen or it never restarts/stops. I have to press the power button a few seconds to stop it brutaly. It seems there is someone else facing a similar iss - see here - but there is no extra information available. I have searched the xorg and kdm logs which look clean, as the syslog is as well. I'm using xorg with fglrx ATI extension.
    try killing atieventsd and then shutdown... I think it is related to that.
    Code:
    sudo killall atieventsd
    Quote Originally Posted by AlainJLEB View Post
    BTW: is it normal to have the 2 following packages installed at the same time?
    xorg-driver-fglrx
    xserver-xorg-video-ati
    Could they be the root cause of the issue?
    Perfectly normal... the second package is the open ati driver that is part of Xorg... unfortunately it does not support your graphics card.

  4. #4
    Join Date
    Jul 2007
    Location
    Chicago, Illinois
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    688
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    Ubuntu 11.04 Natty Narwhal

    Re: Issue while logging out or shutting down system

    Quote Originally Posted by cyberdork33 View Post
    try killing atieventsd and then shutdown... I think it is related to that.
    Code:
    sudo killall atieventsd
    Yes cyberdork, you are correct, it is ati events daemon process not shutting down correctly. Killing the process works for shutting down properly, however,sometimes when you kill the process logging out or restarting X still fails.
    Last edited by macaholic; April 30th, 2008 at 04:36 AM.
    System76 Gazelle Professional (GazP6)
    Intel Core i7 2820QM, 8GB DDR3, nvidia GTX 460m, OCZ Vertex 3
    System76 Starling (star4) Netbook.
    Get Dropbox!

  5. #5
    Join Date
    Jun 2007
    Beans
    56

    Re: Issue while logging out or shutting down system

    Quote Originally Posted by cyberdork33 View Post
    try killing atieventsd and then shutdown... I think it is related to that.
    Code:
    sudo killall atieventsd

    Perfectly normal... the second package is the open ati driver that is part of Xorg... unfortunately it does not support your graphics card.
    Well, I have already tried that solution, but it does not solve that strange behavior; I have in fact remove the launch of atieventsd using
    Code:
    sudo /usr/sbin/update-rc.d -f atieventsd remove
    Now, another question: if I want to update the driver following the advise from macaholic, should I remove something first?

  6. #6
    Join Date
    Aug 2005
    Location
    Huntsville, AL, USA
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    7,526
    Distro
    Ubuntu

    Re: Issue while logging out or shutting down system

    check if envy is using the latest driver first... that is the easiest way to install later drivers.

  7. #7
    Join Date
    Jun 2007
    Beans
    56

    Re: Issue while logging out or shutting down system

    Quote Originally Posted by cyberdork33 View Post
    check if envy is using the latest driver first... that is the easiest way to install later drivers.
    I've just tried envy, which claims that latest version is 8.3 ... but nothing happens, I guess linked to this python error:
    Code:
    envyng-qt
    /usr/lib/python2.5/site-packages/apt/__init__.py:18: FutureWarning: apt API not stable yet
      warnings.warn("apt API not stable yet", FutureWarning)
    
    Driver ATI is selected
    TESTING CONNECTION
    OK: Connection is available
    Applybutton clicked
    Selected action is automatic
    Selected driver is ATI
    Save packages is 0
    Build only is 0
    
    python pulse.py ati

  8. #8
    Join Date
    Jul 2007
    Location
    Chicago, Illinois
    Beans
    688
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Issue while logging out or shutting down system

    Often times Envy will either not install the drivers properly, and usually isn't on the current version for a while. I would suggest installing them manually, it isn't that difficult.
    System76 Gazelle Professional (GazP6)
    Intel Core i7 2820QM, 8GB DDR3, nvidia GTX 460m, OCZ Vertex 3
    System76 Starling (star4) Netbook.
    Get Dropbox!

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