Thank you for your reply.
I apologize for the inconvenience this matter has caused to you and appreciate your patience. I regret we do not replace the hardware, if the hardware is corrupt with the installation of Ubuntu Operating system.
For more information, you may contact our Technical Support Department at 1-800-822-8965.
Once again, I apologize and truly regret any inconvenience or frustration this matter may have caused. If you need any additional information, or have any other questions, please to reply to my email. I will ensure that all of your questions are answered.
Thank you for choosing Dell.
Email Case Number ******
Customer Care Specialist
ABU Customer eCare