http://www.fabianrodriguez.com/blog/...s-you-must-do/

"I’d like to contribute 10 things to avoid and 10 things you can do if you want to increase the chances of getting good results from bug reporting (meaning a fix or solution)" - Ubuntu Support Analyst, Fabian Rodriquez (from his size referenced above.

Read the whole article at the link cited if you want to, as I only gave you a teaser. It's interesting (well, to me anyways...)!

If interested, sound back below...I'd love to know your opinions and thoughts and I'm sure others would love to discuss as well. Is he right about some things and wrong about others? Or is he right on the bull's eye?

xq