SMARTBRO and Ubuntu

[bme]

mga Kabayan,
I am an OFW. I use my dell laptop extensively on my work. I connect it to my office lan to access the internet so there is no doubt as to its working condition under ubuntu 7.10.
I am now on vacation. I triple boot vista,xp and ubuntu. On vista and xp I am able to connect to smartbro. However I am unable to connect using ubuntu. the network monitor states that the "wired conncection" is connected but I am unable to connect using firefox. also I am not able to ping any site.
Salamat sa tulong and Merry Christamas/Happy New Year!!!!

[raxso]

That's weird coz i am using dell inspiron 6400 and right now im using ubuntu 7.10 without problem.... maybe you can check if you got an ip address first....

[bme]

how do I check if I have an IP address?

[loell]

if this is smartbro then most probably you'll be using dhcp

go to

System menu --> Administration --> Network

in the connection tab , you should see a wired network on the list, select it and click the properties button

uncheck first the enable roaming mode

then in the configuration toggle list, select automatic configuration DHCP click OK then close.

[bme]

loell,bay kumusta ang davao?
dhcp is already enabled as I have used the lan on the school network abroad.
I forgot to mention the the mozilla website (http://en-us.www.mozilla.com/en-US/firefox/central/) can be displayed on mozilla. Strange setup isn't it?
Oh, and in vista home basic that I have, google cannot be accessed.
It is only in XP that i have no problems,the speed test on smartbro connection is acceptable.

[loell]

loell,bay kumusta ang davao?

Ok lang bay

dhcp is already enabled as I have used the lan on the school network abroad.
I forgot to mention the the mozilla website (http://en-us.www.mozilla.com/en-US/firefox/central/) can be displayed on mozilla. Strange setup isn't it?
Oh, and in vista home basic that I have, google cannot be accessed.
It is only in XP that i have no problems,the speed test on smartbro connection is acceptable.

yeah strange indeed , can you see these adresses in you DNS tab?

[raxso]

type

sudo ifconfig

it will ask for your password

and look for the inet addr this is your ip address

and follow what loell said and ping the dns address that you have on your dns entry...

if you can ping this entry then you might need to go to portal.smartbro.net and sign in so that your pc can be registered to the smartbro system.... just be ready with your account..

[loell]

yeah, i just remember what raxso said. login to your smartbro account, this solves my similar problem 8 months ago, and this will likely solve your problem too.

[bme]

yes I can ping the dns no problem....the problem is when using ubuntu "portal.smartbro.net" cannot be accessed.
laptop is already registered with smart-otherwise it will not work under XP

[bme]

I would also like to add that I was successful in setup of adhoc network using mydaughter's TOSHIBA tecra and my dell.
Only ubuntu does not work.....