This is all devil's advocate, I'm _very_ happy with my new Ubuntu laptop and I occasionally try (with very modest success) to convert my friends to free OSs.

Originally Posted by
ticopelp
Installing a new operating system requires more under-the-hood experience than just using whatever OS came with your computer, period. It requires learning new things, especially if you are coming from another OS paradigm.
Ubuntu [I can't speak for any other distros as I haven't tried them] just doesn't compare with Windows or OS X as far as ease of use. 8 years ago I built a Windows box and _installed_ Win98SE and didn't have any problems [note: 'no problems' means 'no visible problems', people who say 'Windows just works" are probably unaware of invisible issues like worms or spyware, kind of like you might not notice that your car leaks oil or steering fluid if you park in a different spot every day]; 2 years ago I got a Mac Mini and was _blown_away_ by how everything "just worked" even though I had never used a Mac before; 3 months ago I bought a System 76 laptop -- pre-installed Ubuntu so I did _not_ have to install the OS -- and have had no end of problems (not Sys76's fault!!! all the hardware works with Ubuntu, I've just had lots of software (often dependency) issues) despite the fact that I've used (as a _user_ not an _admin_) hp-ux and/or solaris daily at work for the last 6.5 years.

Originally Posted by
ticopelp
And as for the "I just want to drive" analogy; I believe automobile owners should take the time to learn about their cars, too. Not to sound harsh, but I think there's far too much willful ignorance in the world.
Yeah, of course there's a lot of that. One of the ideals of engineering is to make really difficult or complex things seem invisible to the users. There is a whole lot of work behind the sewer system, but all you see is a faucet and a drain in your sink and a flush button on your toilet. Do you really expect everyone to know how their wastes are broken down by biological entities and reabsorbed into their water system [if you have a septic tank and a well you need to know these things; if you live an apartment in the city you really don't need to care] like you expect them to understand even a moderate car problem like a low engine oil level?
It's _good_ to understand more (I learned a little bit about the internals of my engine by observing when a mechanic replaced a power steering belt that broke 30 minutes into a 4 hour drive but I still wouldn't try to replace that belt, the most accessible of 3 in my engine, simply because I don't have the experience to understand potential side effects... just like a new user doesn't know what _might_ be accidentally lost by
Code:
rm -f `find ~ -name "*~"`
(even though _you_ know it just deletes temporary files)).
As the OP tried to point out, as long as Linux users think that you _must_ be able to use the CL to accomplish a task then Linux is neither "ready for the Desktop" nor in a position to become a dominant OS. Until Linux distros work out of the box [yes you can partially blame device manufacturers for this] _and_ have "easy" (read: I can go to jiffy lube or les schwab or ubuntuforums.org and someone there can fix the "bumpity-bump" sound I hear when I drive on the freeway) fixes, it will not become mainstream.
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