7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video)

gmasters

I am having difficulties upgrading to 7.10 from 7.04. Any ideas how to get 7.10 going on a Toshiba Satellite 1805-S273 laptop? I have used for testing since the 5.04 days. I upgraded it to 512 MB of RAM and a 160 GB HDD. It uses the Trident Cyberblade A/1 video card. I tried several scenarios. All of these yield a black screen with no console access using CTRL-ALT-F1.

SCENARIO 1: Fresh install of 7.10

In version 7.04, I needed to use the noapic, nolapic, and vga=771 commands to complete a LiveCD Install successfully. The 7.10 LiveCD does not appear to work properly with this command, even though I verified my download had a valid checksum and my CD was free of defects. Here are the results of the install attempts using the version 7.10CD. This was consistent for both RC-1 and the production release.

After the first stage of the boot up completed, the screen went blank. The second stage of the boot up with its own progress bar did not appear and none of the restricted drivers, keyboard maps, etc. loaded. Furthermore, the X server on the LiveCD did not start.

I also tried adding the irqpoll and fb=flase options, and the acpi=off options to the above options to no avail. The Toshiba 1805 series has known issues with ACPI. Even with the final BIOS upgrade available for the box, there are still ACPI issues with this unit and Ubuntu 7.10.

SCENARIO 2: Upgrade from 7.04

I installed 7.04 on the same Toshiba box as Scenario 1. I used the noapic, nolapic, and vga=771 options. All subsequent phases completed and the X server came up and was able to start the install. Install completed successfully.

To prepare the sytem for the 7.10 upgrade, I ran the Update manager several times and rebooted the system after each update. Finally, I got to the upgrade to 7.10 distribution as the only available item from the Update Manager.

I started the upgrade. After the upgrade tools downloaded, the list of packages to be removed popped up with just a Close button at the lower right. There was no agree button or something to indicate that one should select the packages to be removed. The text suggested that the choice will be made at the end of the upgrade based on whether the community support software channel was enabled. It took a couple of times to get past this. I got through it by highlighting all the packages in the list and deleting them and then closing the list. This could be potentially disconcerting for a newbie.

This strange behavior may well be the reason why a number of users reported difficulty in upgrading their 7.04 systems to 7.10. Once I got past that the system started downloading the 1000+ files to install. The upgrade completed successfully and asked me to restart. When I did, the Xorg server did not appear to start. I got the black screen as in Scenario 1. CTRL-ALT-F1 took me to a blank screen with no console. Even forcing the VESA driver with the forcevesa option doesn't work with 7.10. For many years that has worked for me with some of the more recalcitrant machines I have run up against.

xneck

Well described. I have the same problem.

lxop

My situation sounds similar: I upgraded from 7.04, and with the most recent kernel the bootup shows a few millimeters on the progress bar, pauses, then jumps to a black screen with a cursor but no prompt and no response. Using an earlier kernel starts up fine.

xneck

This problem is reported as a bug:

https://bugs.launchpad.net/ubuntu/+s...nt/+bug/154069

gmasters · 02:07 PM

I tried installing a command-line install from the alternate install disk in an attempt to find a workaround to the Cyberblade issue. To get the command-line version working with the Cyberblade, I used the fb=false option to turn off the framebuffer. The laptop is a Toshiba, so I also turned off ACPI with the noacpi option.

With the above, I successfully installed a command-line only version of 7.10.

Now the fun begins. To install the Ubuntu desktop and xorg, I next performed the following commands:

sudo apt-get install xorg
sudo apt-get install ubuntu-desktop

Xorg installed without a hitch and asked me what resolutions I would like to use. I selected 640 x 480, 800 x 600, and 1024 x 768. Everything appeared to configure properly. The desktop functions also seemed to install without a hitch.

However, when I started xorg with the startx command, I was again greeted with the black screen of death. Furthermore, I could not use CTRL-ALT-Backspace or CTRL-ALT-F# to get to another console or otherwise stop xorg and return to the command line.

xneck

It's a xorg bug!:

DDC i'ts in use and ignore display size settings

Symptom:

Black Screen. Gnome gutsy hangs after upgrade. can't install from Live CD or Alternate CD.

The following is the last line of Xorg.0.log:

Code:

(II) LoadModule: "ddc"(II) Module already built-in

Solution:

Add Option "NoDDC" in the "Device" section of xorg.conf

Code:

Section "Device"
	Identifier	"Trident Microsystems CyberBlade/i1"
	Driver		"trident"
	BusID		"PCI:1:0:0"
        Option          "NoDDC"
EndSection

This bug also affects others graphics cards.

C.B.Leslie

I just wanted to say "Thank you very much!" to the people that found this bug, and decided to share the answer.

I got this old laptop of mine working, finally!
Thanks to everyone!

C.B.Leslie

Just thought I Would post my xorg.conf file for anyone that needed the monitor settings. My never could auto-detect properly. I hope this helps someone.

Code:

# xorg.conf (xorg X Window System server configuration file)
#
# This file was generated by dexconf, the Debian X Configuration tool, using
# values from the debconf database.
#
# Edit this file with caution, and see the xorg.conf manual page.
# (Type "man xorg.conf" at the shell prompt.)
#
# This file is automatically updated on xserver-xorg package upgrades *only*
# if it has not been modified since the last upgrade of the xserver-xorg
# package.
#
# If you have edited this file but would like it to be automatically updated
# again, run the following command:
#   sudo dpkg-reconfigure -phigh xserver-xorg

Section "Files"
EndSection

Section "InputDevice"
	Identifier	"Generic Keyboard"
	Driver		"kbd"
	Option		"CoreKeyboard"
	Option		"XkbRules"	"xorg"
	Option		"XkbModel"	"pc105"
	Option		"XkbLayout"	"us"
	Option		"XkbOptions"	"lv3:ralt_switch"
EndSection

Section "InputDevice"
	Identifier	"Configured Mouse"
	Driver		"mouse"
	Option		"CorePointer"
	Option		"Device"		"/dev/input/mice"
	Option		"Protocol"		"ImPS/2"
	Option		"ZAxisMapping"		"4 5"
EndSection

Section "InputDevice"
	Identifier	"Synaptics Touchpad"
	Driver		"synaptics"
	Option		"SendCoreEvents"	"true"
	Option		"Device"		"/dev/psaux"
	Option		"Protocol"		"auto-dev"
	Option		"HorizEdgeScroll"	"0"
EndSection

Section "InputDevice"
	Driver		"wacom"
	Identifier	"stylus"
	Option		"Device"	"/dev/input/wacom"
	Option		"Type"		"stylus"
	Option		"ForceDevice"	"ISDV4"		# Tablet PC ONLY
EndSection

Section "InputDevice"
	Driver		"wacom"
	Identifier	"eraser"
	Option		"Device"	"/dev/input/wacom"
	Option		"Type"		"eraser"
	Option		"ForceDevice"	"ISDV4"		# Tablet PC ONLY
EndSection

Section "InputDevice"
	Driver		"wacom"
	Identifier	"cursor"
	Option		"Device"	"/dev/input/wacom"
	Option		"Type"		"cursor"
	Option		"ForceDevice"	"ISDV4"		# Tablet PC ONLY
EndSection

Section "Device"
	Identifier	"Trident Microsystems CyberBlade/i1"
	Driver		"trident"
	BusID		"PCI:1:0:0"
	Option		"UseFBDev"		"true"
EndSection

Section "Monitor"
	Identifier "ToshLCD"
        VendorName "Toshiba"
        ModelName  "Unknown"
        HorizSync  31.5-90
        VertRefresh 60
	Option		"NoDDC"
	Option		"DPMS"	"True"
EndSection

Section "Screen"
	Identifier	"Default Screen"
	Device		"Trident Microsystems CyberBlade/i1"
	Monitor     "ToshLCD"
    DefaultColorDepth 24
    Subsection "Display"
        Depth       8
        Modes       "1600x1200" "1024x768" "800x600"
    EndSubsection
    Subsection "Display"
        Depth       16
        Modes       "1600x1200" "1024x768" "800x600"
    EndSubsection
    Subsection "Display"
        Depth       24
        Modes       "1600x1200" "1024x768" "800x600"
    EndSubsection
EndSection

Section "ServerLayout"
	Identifier	"Default Layout"
	Screen		"Default Screen"
	InputDevice	"Generic Keyboard"
	InputDevice	"Configured Mouse"

# Uncomment if you have a wacom tablet
#	InputDevice     "stylus"	"SendCoreEvents"
#	InputDevice     "cursor"	"SendCoreEvents"
#	InputDevice     "eraser"	"SendCoreEvents"
	InputDevice	"Synaptics Touchpad"
EndSection

Found the bits about the monitor at this URL:
http://osdir.com/ml/linux.hardware.t.../msg00077.html

thierman

OMG! I looked all over for this message when I first ran into this, and couldn't find it. Found all sorts of other discussions. YES, this fixes my problem as well. MANY thanks for posting the solution/workaround. Thanks xneck

sdb2028

Have added [Option "NoDDC"] to xorg.conf file. No effect. Still have the problem.
Do I need to remove [Option "UseFBDev" "true"] ?

I am using an Intel 82810 chipset

October 22nd, 2007	#1
gmasters First Cup of Ubuntu Join Date: Oct 2007 Beans: 6	7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) I am having difficulties upgrading to 7.10 from 7.04. Any ideas how to get 7.10 going on a Toshiba Satellite 1805-S273 laptop? I have used for testing since the 5.04 days. I upgraded it to 512 MB of RAM and a 160 GB HDD. It uses the Trident Cyberblade A/1 video card. I tried several scenarios. All of these yield a black screen with no console access using CTRL-ALT-F1. SCENARIO 1: Fresh install of 7.10 In version 7.04, I needed to use the noapic, nolapic, and vga=771 commands to complete a LiveCD Install successfully. The 7.10 LiveCD does not appear to work properly with this command, even though I verified my download had a valid checksum and my CD was free of defects. Here are the results of the install attempts using the version 7.10CD. This was consistent for both RC-1 and the production release. After the first stage of the boot up completed, the screen went blank. The second stage of the boot up with its own progress bar did not appear and none of the restricted drivers, keyboard maps, etc. loaded. Furthermore, the X server on the LiveCD did not start. I also tried adding the irqpoll and fb=flase options, and the acpi=off options to the above options to no avail. The Toshiba 1805 series has known issues with ACPI. Even with the final BIOS upgrade available for the box, there are still ACPI issues with this unit and Ubuntu 7.10. SCENARIO 2: Upgrade from 7.04 I installed 7.04 on the same Toshiba box as Scenario 1. I used the noapic, nolapic, and vga=771 options. All subsequent phases completed and the X server came up and was able to start the install. Install completed successfully. To prepare the sytem for the 7.10 upgrade, I ran the Update manager several times and rebooted the system after each update. Finally, I got to the upgrade to 7.10 distribution as the only available item from the Update Manager. I started the upgrade. After the upgrade tools downloaded, the list of packages to be removed popped up with just a Close button at the lower right. There was no agree button or something to indicate that one should select the packages to be removed. The text suggested that the choice will be made at the end of the upgrade based on whether the community support software channel was enabled. It took a couple of times to get past this. I got through it by highlighting all the packages in the list and deleting them and then closing the list. This could be potentially disconcerting for a newbie. This strange behavior may well be the reason why a number of users reported difficulty in upgrading their 7.04 systems to 7.10. Once I got past that the system started downloading the 1000+ files to install. The upgrade completed successfully and asked me to restart. When I did, the Xorg server did not appear to start. I got the black screen as in Scenario 1. CTRL-ALT-F1 took me to a blank screen with no console. Even forcing the VESA driver with the forcevesa option doesn't work with 7.10. For many years that has worked for me with some of the more recalcitrant machines I have run up against.

October 26th, 2007	#2
xneck First Cup of Ubuntu Join Date: Oct 2007 Beans: 7	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) Well described. I have the same problem.

October 26th, 2007	#3
lxop First Cup of Ubuntu Join Date: May 2007 Location: New Zealand Beans: 12 Ubuntu 7.10 Gutsy Gibbon	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) My situation sounds similar: I upgraded from 7.04, and with the most recent kernel the bootup shows a few millimeters on the progress bar, pauses, then jumps to a black screen with a cursor but no prompt and no response. Using an earlier kernel starts up fine.

October 27th, 2007	#4
xneck First Cup of Ubuntu Join Date: Oct 2007 Beans: 7	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) This problem is reported as a bug: https://bugs.launchpad.net/ubuntu/+s...nt/+bug/154069

November 3rd, 2007	#5
gmasters First Cup of Ubuntu Join Date: Oct 2007 Beans: 6	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) I tried installing a command-line install from the alternate install disk in an attempt to find a workaround to the Cyberblade issue. To get the command-line version working with the Cyberblade, I used the fb=false option to turn off the framebuffer. The laptop is a Toshiba, so I also turned off ACPI with the noacpi option. With the above, I successfully installed a command-line only version of 7.10. Now the fun begins. To install the Ubuntu desktop and xorg, I next performed the following commands: sudo apt-get install xorg sudo apt-get install ubuntu-desktop Xorg installed without a hitch and asked me what resolutions I would like to use. I selected 640 x 480, 800 x 600, and 1024 x 768. Everything appeared to configure properly. The desktop functions also seemed to install without a hitch. However, when I started xorg with the startx command, I was again greeted with the black screen of death. Furthermore, I could not use CTRL-ALT-Backspace or CTRL-ALT-F# to get to another console or otherwise stop xorg and return to the command line. Last edited by gmasters; November 5th, 2007 at 02:07 PM.. Reason: Added more information about the test I performed

November 10th, 2007	#6
xneck First Cup of Ubuntu Join Date: Oct 2007 Beans: 7	Solved: Trident/Cyberblade (and others) black screen after gutsy upgrade It's a xorg bug!: DDC i'ts in use and ignore display size settings Symptom: Black Screen. Gnome gutsy hangs after upgrade. can't install from Live CD or Alternate CD. The following is the last line of Xorg.0.log: Code: (II) LoadModule: "ddc"(II) Module already built-in Solution: Add Option "NoDDC" in the "Device" section of xorg.conf Code: Section "Device" Identifier "Trident Microsystems CyberBlade/i1" Driver "trident" BusID "PCI:1:0:0" Option "NoDDC" EndSection This bug also affects others graphics cards.

December 21st, 2007	#7
C.B.Leslie First Cup of Ubuntu Join Date: Dec 2007 Beans: 4	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) I just wanted to say "Thank you very much!" to the people that found this bug, and decided to share the answer. I got this old laptop of mine working, finally! Thanks to everyone!

January 12th, 2008	#9
thierman First Cup of Ubuntu Join Date: Jan 2008 Beans: 7	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) OMG! I looked all over for this message when I first ran into this, and couldn't find it. Found all sorts of other discussions. YES, this fixes my problem as well. MANY thanks for posting the solution/workaround. Thanks xneck

January 13th, 2008	#10
sdb2028 A Carafe of Ubuntu Join Date: Feb 2006 Location: Salem Oregon-USA Beans: 147 Ubuntu 9.04 Jaunty Jackalope	Re: 7.10 hangs on Toshiba 1805-S273 (Cyberblade A/1 video) Have added [Option "NoDDC"] to xorg.conf file. No effect. Still have the problem. Do I need to remove [Option "UseFBDev" "true"] ? I am using an Intel 82810 chipset

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