[SOLVED] No Scolling Touchpad on New Dell Inspiron 1420

[apswartz]

I received my new Dell yesterday with Ubuntu preinstalled and the Touchpad is not recognized. I tried the fixes mentioned in the forum and have not been able to correct the problem.
e.g. http://ubuntuforums.org/showthread.p...=touchpad+dell

Here is the report from my Xorg.0.log

(II) Synaptics touchpad driver version 0.14.6 (1406)
Synaptics Touchpad no synaptics event device found (checked 19 nodes)
(**) Option "Device" "/dev/psaux"
(**) Option "SHMConfig" "on"
(**) Option "HorizScrollDelta" "0"
Query no Synaptics: 6003C8
(EE) Synaptics Touchpad no synaptics touchpad detected and no repeater device
(EE) Synaptics Touchpad Unable to query/initialize Synaptics hardware.
(EE) PreInit failed for input device "Synaptics Touchpad"
(II) UnloadModule: "synaptics"

Is this a common problem? Has anybody received a Dell 1420 with Ubuntu where the touchpad is recognized and the scrolling works?

[purplearcanist]

Yes, I have the same problem, I received a dell inspiron 1420 and the touchpad WON'T SCROLL!

[flowbot]

i'm having no luck, either ... i've tried doing some of the stuff mentioned in this thread, but to no avail. whenever i try to start gsynaptics, i always get the message:

GSynaptics couldn't initialize. You have to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics

i guess that's because the synaptics driver isn't loading (it can't find the input device):

shayne@laptop:~$ cat /var/log/Xorg.0.log | grep synaptics
(II) LoadModule: "synaptics"
(II) Loading /usr/lib/xorg/modules/input//synaptics_drv.so
(II) Module synaptics: vendor="The XFree86 Project"
(II) LoadModule: "synaptics"
(II) Reloading /usr/lib/xorg/modules/input//synaptics_drv.so
Synaptics Touchpad no synaptics event device found (checked 19 nodes)
(II) UnloadModule: "synaptics"

here's the relevant sections from my Xorg.conf:

Section "ServerLayout"
    Identifier     "Default Layout"
    Screen      0  "Screen0" 0 0
    InputDevice    "Generic Keyboard"
    InputDevice    "Configured Mouse"
    InputDevice    "Synaptics Touchpad"
EndSection

...

Section "Module"
    Load           "i2c"
    Load           "bitmap"
    Load           "ddc"
    Load           "extmod"
    Load           "freetype"
    Load           "glx"
    Load           "int10"
    Load           "vbe"
    Load           "synaptics"
EndSection

...

Section "InputDevice"
    Identifier     "Generic Keyboard"
    Driver         "kbd"
    Option         "CoreKeyboard"
    Option         "XkbRules" "xorg"
    Option         "XkbModel" "pc105"
    Option         "XkbLayout" "us"
EndSection

Section "InputDevice"
    Identifier     "Synaptics Touchpad"
    Driver         "synaptics"
    Option         "AlwaysCore"
    Option         "SendCoreEvents" "True"
#    Option         "Device" "/dev/input/mouse0"
    Option         "Protocol" "auto-dev"
    Option         "HorizScrollDelta" "0"
    Option         "SHMConfig" "True"
EndSection

Section "InputDevice"
    Identifier     "Configured Mouse"
    Driver         "mouse"
    Option         "CorePointer"
#    Option         "Device" "/dev/input/mice"
#    Option         "Protocol" "ImPS/2"
#    Option         "ZAxisMapping" "4 5"
#    Option         "Emulate3Buttons" "true"
EndSection

if this helps anyone to troubleshoot, here's my input devices:

shayne@laptop:~$ cat /proc/bus/input/devices 
I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/class/input/input0
H: Handlers=mouse0 ts0 event0 
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/class/input/input1
H: Handlers=kbd event1 
B: EV=120013
B: KEY=1007 2002000 4380207a f840d001 feffffdf ffefffff ffffffff ffffffff
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=0a5c Product=4502 Version=0111
N: Name="Broadcom Corp"
P: Phys=usb-0000:00:1a.0-2.2/input0
S: Sysfs=/class/input/input2
H: Handlers=kbd event2 
B: EV=120003
B: KEY=10000 7 ff800000 7ff febeffdf f3cfffff ffffffff fffffffe
B: LED=7

I: Bus=0003 Vendor=0a5c Product=4503 Version=0111
N: Name="Broadcom Corp"
P: Phys=usb-0000:00:1a.0-2.3/input0
S: Sysfs=/class/input/input3
H: Handlers=mouse1 ts1 event3 
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/class/input/input4
H: Handlers=kbd event4 
B: EV=40001
B: SND=6

I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/class/input/input5
H: Handlers=mouse2 ts2 event5 
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/class/input/input6
H: Handlers=event6 
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button (CM)"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/class/input/input7
H: Handlers=kbd event7 
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button (CM)"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/class/input/input8
H: Handlers=kbd event8 
B: EV=3
B: KEY=4000 0 0 0 0

I: Bus=0003 Vendor=1241 Product=1166 Version=0110
N: Name="HID 1241:1166"
P: Phys=usb-0000:00:1d.0-1/input0
S: Sysfs=/class/input/input9
H: Handlers=mouse3 ts3 event9 
B: EV=7
B: KEY=1f0000 0 0 0 0 0 0 0 0
B: REL=103

i really, really want to get my scroll-thing happening on my trackpad.

[neptho]

You've taken out what it wants to work. Try the following:

Section "ServerLayout"
        Identifier      "Default Layout"
        Inputdevice     "Generic Keyboard"
        Inputdevice     "Configured Mouse"
       ... more here ...
        Inputdevice     "Synaptics Touchpad"
EndSection

.... the rest ...

Section "InputDevice"
        Identifier      "Configured Mouse"
        Driver          "mouse"
        Option          "CorePointer"
        Option          "Device"        "/dev/input/mice"
        Option          "Protocol"      "ImPS/2"
        Option          "ZAxisMapping"  "4 5"
        Option          "Emulate3Buttons"       "true"
EndSection

Section "InputDevice"
        Identifier      "Synaptics Touchpad"
        Driver          "synaptics"
        Option          "SendCoreEvents"        "true"
        Option          "Device"        "/dev/psaux"
        Option          "Protocol"      "auto-dev"
        Option          "HorizScrollDelta"      "0"
        Option          "SHMConfig" "on"
EndSection

...yet more...

[AndyQ]

I think the newer Dells have a different Trackpoint that isn't currently recognised by the synaptics driver.

I have exactly the same issue with my 1720, and the synaptics driver just won't load.

[flowbot]

Originally Posted by AndyQ I think the newer Dells have a different Trackpoint that isn't currently recognised by the synaptics driver. I have exactly the same issue with my 1720, and the synaptics driver just won't load.

is true ... i've tried everything, including neptho's suggestion ... just won't happen

[apswartz]

None of the suggested fixes works for me. Touchpad just isn't recognized.

[apswartz]

I downloaded and tried the newest live cds with Knoppix, SimplyMEPIS, and PCLinoxOS and none of them recognized the Trackpad on my Dell 1420.

[sciurus]

Please submit any additional information to https://bugs.launchpad.net/ubuntu/+s...cs/+bug/129477

[laetfut]

I am totally new to ubuntu. I have a dell inspiron 1420 also. my scrool bar also isn't working. will an update eventually be made that solves this problem?