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Thread: Ideas and Plans for Improving Ubuntu Documentation

  1. #21
    Join Date
    Apr 2005
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    Parts Unknown
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    9,213
    Distro
    Ubuntu Development Release

    Re: Opinions on the Wiki

    Meant to say so before, but I have noticed how much work you are doing mattheweast. Great job!
    what's a troll? | my blog | my writing | Ubuntu Unleashed

    Don't ask support questions in PMs--post a thread so everyone can benefit!

  2. #22
    Join Date
    Oct 2004
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    37.8N 97.2W
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    Dapper Drake Testing/

    Re: Opinions on the Wiki

    I've been away for a little while and I noticed that the UserDocumentation page has progressed very nicely. I'm very excited to see that the doc team is growing and working on establishing Ubuntu as a distro that provides superior user tutorials and other written resources. It makes supporting new users so much easier, takes a lot of pressure off the mailing lists and forums, and provides a way to really ramp up the reputation points among our peers.
    Everybody can be great because everybody can serve.
    You only need a heart of grace. A soul generated by love.

    - Martin Luther King, Jr.

    Help A Child Today

  3. #23

    Re: Opinions on the Wiki

    Okay, I'll admit I had no clue about past wiki criticism. So that's enough prodding from me. Good work to those who have contributed.

  4. #24
    Join Date
    Nov 2004
    Location
    Texas
    Beans
    2,434

    Re: Opinions on the Wiki

    Quote Originally Posted by mattheweast
    Yes, it is disorganised, however if this bug is fixed, the situation will improve.
    Agreed.
    Those folks who try to impose analog rules on digital content will find themselves on the wrong side of the tidal wave.
    - Mark Shuttleworth

  5. #25
    Join Date
    Nov 2004
    Location
    Bern, Switzerland
    Beans
    578

    Re: Opinions on the Wiki

    It's good to see, that people start "accepting" the wiki. I, by myself had the same problem with the wiki. I then came across the UserDocuementation and talked with several of the people to help out.

    UserDocumentation really looks good now

    I hope even more people will check that site out for information or even contribute to it

  6. #26
    Join Date
    Feb 2006
    Beans
    1,364
    Distro
    Ubuntu 7.04 Feisty Fawn

    Unify Documentation Resources Through Meta-Data

    First of all, I've been using Linux for about 6 years now, and this is BY FAR the best forum I've seen; both in terms of content and organization as well as features and a great GUI.

    This is why I'm spending time here, and why I have a couple of ideas that would, IMHO, make it even better.

    My philosophy is that this forum, and Ubuntu in general, would improve not just by providing solutions to problems, but by educating its users as much as possible in general methods and problem solving skills. The advantages are innumerable. There would be an overall raising of the bar, there would be more people able to solve newcomers problems, less dropout rate, frustration level, savings on bandwidth, etc...etc...

    Here are a few ideas:

    1.) A way to tag posts as solved or unsolved (or other statuses)
    2.) Providing posters with "solved" threads related to their question.
    3.) A way to tag posts with meta info such as topic (hardware, software, install, etc..)

    4.) Ultimately a kind of host/hostess "bot" that walks the user through a series of questions. They wouldn't have to use this, but if it was designed well, it would be in everybody's interest to do so. It would save time. The "bot" could ask simple, pointed, questions like "does this have to do with hardware or software" "What is the brand and model of the device" etc...
    Then, the "bot" could return to the user:
    (a) "solved" posts related to their problem.
    (b) Howtos from the wiki
    (c) Link's to packages
    (d) In general, just one way to integrate some of the different Ubuntu tools.

    I'm not sure how hard this would be, but it could be done in stages, beginning with providing ways to add meta data. Yet another advantage of this meta data would be to provide statistics that could guide the documenation team and wiki in prioritizing its howtos and so on by working on the most popular problems.

    Anyway, its an idea. Feedback please?
    Last edited by Pragmatist; March 23rd, 2006 at 07:04 PM.
    "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Old Chinese Proverb
    How To Help Yourself | Ubuntu User #15136"

  7. #27
    Join Date
    Feb 2006
    Location
    Tucson, AZ
    Beans
    182
    Distro
    Xubuntu 6.10 Edgy

    Re: A "guide bot" and other ways to reduce bandwidth

    Quote Originally Posted by Pragmatist
    4.) Ultimately a kind of host/hostess "bot" that walks the user through a series of questions. They wouldn't have to use this, but if it was designed well, it would be in everybody's interest to do so. It would save time. The "bot" could ask simple, pointed, questions like "does this have to do with hardware or software" "What is the brand and model of the device" etc...
    Then, the "bot" could return to the user:
    (a) "solved" posts related to their problem.
    (b) Howtos from the wiki
    (c) Link's to packages
    (d) In general, just one way to integrate some of the different Ubuntu tools.

    I'm not sure how hard this would be, but it could be done in stages, beginning with providing ways to add meta data. Yet another advantage of this meta data would be to provide statistics that could guide the documenation team and wiki in prioritizing its howtos and so on by working on the most popular problems.

    Anyway, its an idea. Feedback please?
    I'm sure if you made this, the forum would link to you or maybe even host it.

  8. #28
    Join Date
    Feb 2006
    Beans
    1,364
    Distro
    Ubuntu 7.04 Feisty Fawn

    Re: A "guide bot" and other ways to reduce bandwidth

    I'm sure if you made this, the forum would link to you or maybe even host it.
    I was waiting for that
    Actually, I would be happy to contribute my time and skills to work on this project. One of the first things I would like to know is what technologies are used in the Ubuntu websites/servers etc...
    In fact the idea of a bot is not new and there are many examples to draw from. I think HP uses this kind of technology, and, of course, academia has worked on them for a long time. I even think I read somewhere that there is some Linux forum that uses it! I'll have to check.
    "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Old Chinese Proverb
    How To Help Yourself | Ubuntu User #15136"

  9. #29
    Join Date
    Dec 2004
    Location
    Manchester
    Beans
    2,081
    Distro
    Ubuntu Studio 13.04 Raring Ringtail

    Re: A "guide bot" and other ways to reduce bandwidth

    #ubuntu on irc has a great bot with a list of answers to common questions. so when someone asks how to get mp3s working someone types in
    Code:
    !mp3
    and the bot gives them a useful answer.

    could this be worked into the forum some how?

  10. #30
    Join Date
    Feb 2006
    Location
    Tucson, AZ
    Beans
    182
    Distro
    Xubuntu 6.10 Edgy

    Re: A "guide bot" and other ways to reduce bandwidth

    Quote Originally Posted by ssam
    #ubuntu on irc has a great bot with a list of answers to common questions. so when someone asks how to get mp3s working someone types in
    Code:
    !mp3
    and the bot gives them a useful answer.

    could this be worked into the forum some how?
    You could do it with AJAX or just server side (boring). ;P

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