I would suspect that this is due to the deal with M$. You can sell computers with Ubuntu, but not to our bread and butter customers (businesses). Just a guess!!!
Dell has given the most pathetic support for Linux computers I could imagine.
***They complain that people may not "vote with their wallet" then they won't even support the very people who want to buy their computers and try to vote with their wallet***
Really Dell, do you want to sell Linux computers or is this a PR stunt?
Normally, I would venture to say that this is due to the fact that when you buy a computer for a "small business" you get "domestic" tech support. Whereas if you buy one for home or home-office use, you get "outsourced" tech support (bangalore). Though I suppose that since software/os support is through Canonical it doesn't make a lick of sense to me. That of course could be due to Dell being forced to drink from the teat of M$.
Hi, my name is Steve, and I've been a user since October 2006.
Last edited by sholsinger; June 20th, 2007 at 03:53 PM.
My Dell UK site clearly shows an Ubuntu screen on a PC and the text, "Dell offers a wide range of innovative Linux business solutions..."
You could always try something I read about a few months ago; a guy bought a new laptop and when the EULA for Windows came up he took pictures of the entire process as he denied the user agreement and then proceeded to wipe XP and install Linux. He then took his proof of his refusal to use Windows to the store he bought it from and after some problems got his Microsoft tax refunded.
I wasn't so fortunate; I never got a EULA agreement popup in my last machine, so I ate the tax. Apparently the ability to agree to use Windows is a hit-miss kind of deal.
Linux user #435981 / Ubuntu user #9751
"...when i hear the voices, i ignore them, and do something constructive, like play with my ubuntu..."
I have found that if you order *via the website* rather than by phone, they do not check your "eligibility" for different types of purchases at all. I was able to get an "employee and affiliate" deal on a system for personal, home use! Check out my slightly lengthier response to your slashdot submission: http://linux.slashdot.org/comments.p...9&cid=19580271
Hope that helps! (Also note that, because of discounts and promotions, it may actually be cheaper to order a Windows-based system and then just put Ubuntu on it, as was the case for me.)
Consider this a lucky escape. A wise man once said...
Well.. If that’s their sales pitch, imagine what it’s like in the complaints department!