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Thread: the day dell refused to sell a computer

  1. #21
    Join Date
    Jun 2007
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    Ubuntu 9.10 Karmic Koala

    Re: the day dell refused to sell a computer

    Quote Originally Posted by cosborn72 View Post
    "... as long as you use it for personal use, you can purchase one."
    Maybe they think "Ubuntu" is a sort of an illegal drug...
    They feel a tad guilty for selling it to you, maybe they're afraid you give it to your little brother and that he starts using "Ubuntu" too, and he gets hooked... Who knows?

  2. #22
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    Nov 2006
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    Re: the day dell refused to sell a computer

    I would suspect that this is due to the deal with M$. You can sell computers with Ubuntu, but not to our bread and butter customers (businesses). Just a guess!!!

  3. #23
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    Jul 2005
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    UC Irvine
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    Ubuntu 9.04 Jaunty Jackalope

    Re: the day dell refused to sell a computer

    Dell has given the most pathetic support for Linux computers I could imagine.

    ***They complain that people may not "vote with their wallet" then they won't even support the very people who want to buy their computers and try to vote with their wallet***

    Really Dell, do you want to sell Linux computers or is this a PR stunt?

  4. #24
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    Mar 2007
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    Pennsylvania, USA
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    5
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    Ubuntu 8.04 Hardy Heron

    Re: the day dell refused to sell a computer

    Normally, I would venture to say that this is due to the fact that when you buy a computer for a "small business" you get "domestic" tech support. Whereas if you buy one for home or home-office use, you get "outsourced" tech support (bangalore). Though I suppose that since software/os support is through Canonical it doesn't make a lick of sense to me. That of course could be due to Dell being forced to drink from the teat of M$.



    Quote Originally Posted by Zannax View Post
    Maybe they think "Ubuntu" is a sort of an illegal drug...
    They feel a tad guilty for selling it to you, maybe they're afraid you give it to your little brother and that he starts using "Ubuntu" too, and he gets hooked... Who knows?
    Hello, welcome to Ubuntu Anonymous, please stand up and say your name and tell us how long you've been a "user".

    Hi, my name is Steve, and I've been a user since October 2006.
    Last edited by sholsinger; June 20th, 2007 at 03:53 PM.

  5. #25
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    Dec 2004
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    Utah, USA
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    Hidden!
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    Ubuntu 10.04 Lucid Lynx

    Re: the day dell refused to sell a computer

    They also would not sell to educational organizations.

    Mike
    Mike: "The hardest questions in life are the ones worth answering"
    E-Mail | Blog | Gmail | technoviking on irc.freenode.net, identi.ca , and Twitter

  6. #26
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    Jun 2007
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    0

    Re: the day dell refused to sell a computer

    My Dell UK site clearly shows an Ubuntu screen on a PC and the text, "Dell offers a wide range of innovative Linux business solutions..."

    Really?

  7. #27

    Re: the day dell refused to sell a computer

    You could always try something I read about a few months ago; a guy bought a new laptop and when the EULA for Windows came up he took pictures of the entire process as he denied the user agreement and then proceeded to wipe XP and install Linux. He then took his proof of his refusal to use Windows to the store he bought it from and after some problems got his Microsoft tax refunded.

    I wasn't so fortunate; I never got a EULA agreement popup in my last machine, so I ate the tax. Apparently the ability to agree to use Windows is a hit-miss kind of deal.

  8. #28
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    Ubuntu 7.10 Gutsy Gibbon

    Re: the day dell refused to sell a computer

    Quote Originally Posted by Mike View Post
    They also would not sell to educational organizations.
    isn't this a type of discrimination? if dell turned round and said they were not going to sell to 'this' or 'that' minority group there would be an outcry!

    they sell pc's, why are they refusing sales? they are going to drive people to use their compeditors
    Linux user #435981 / Ubuntu user #9751

    "...when i hear the voices, i ignore them, and do something constructive, like play with my ubuntu..."

  9. #29
    Join Date
    Apr 2005
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    8

    Re: the day dell refused to sell a computer

    Quote Originally Posted by cosborn72 View Post
    I had a surreal experience with Dell today.

    My boss asked me to order a new computer for our small, non-profit business. Wanting to support Dell in their decision to sell computers with Ubuntu installed, I decided to order one.

    First, I talked to a small business representative, who informed me that I could not order one of the Ubuntu-based computers through the small business department. I had to go through the "home and home office" department.
    .
    .
    .
    Hi cosborn72, Dell is very crafty about pricing their systems differently for home/business/employees/affiliates. The prices are constantly changing and can vary substantially with respect to nearly identical systems.

    I have found that if you order *via the website* rather than by phone, they do not check your "eligibility" for different types of purchases at all. I was able to get an "employee and affiliate" deal on a system for personal, home use! Check out my slightly lengthier response to your slashdot submission: http://linux.slashdot.org/comments.p...9&cid=19580271

    Hope that helps! (Also note that, because of discounts and promotions, it may actually be cheaper to order a Windows-based system and then just put Ubuntu on it, as was the case for me.)

  10. #30
    Join Date
    Nov 2005
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    UK
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    Re: the day dell refused to sell a computer

    Consider this a lucky escape. A wise man once said...
    Well.. If that’s their sales pitch, imagine what it’s like in the complaints department!

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