Question for the original How-to :
I'm trying to get this to work on a slightly bigger scale. I have multiple users who need support, a server that they can reverse-vnc to, and multiple supporters (as in "we each have our own workstation and can't physically access the server itself to remote-support the users").
I've gotten the reverse-vnc-part working, but only from the server. What would you do if, say, you were sitting on your own computer and wanted to connect to the server in order to get the vnc-connection to the user?
What would make it easy? I'm thinking something like this :
1. User clicks a "Help me"-script on their desktop.
2. Script asks for a server-side port-number, user is told a port-number from a range of portnumbers (there may be more people being supported at the same time) by the supporter.
3. User enters the portnumber and clicks ok. Reverse vnc-connection to the server is established.
4. Supporter does "something" from his computer and gets the customers vnc-feed.
I need to know what "something" is in this instance