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Thread: wireless for an HP laptop is very unrelyable

  1. #1
    Join Date
    Jul 2015
    Beans
    3

    wireless for an HP laptop is very unrelyable

    Hello,

    we have an HP laptop with Ubuntu 14.04 installed but the wifi usually does not fully work. After a reboot it works sometimes. Sometimes (rarely) the wifi connection is there but there is no internet connection.
    Please see here for the result of the wireless script:
    http://pastebin.ubuntu.com/11841604/

    Any help is much appreciated!

    Best,

    Sandro

  2. #2
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,971
    Distro
    Ubuntu Mate 20.04 Focal Fossa

    Re: wireless for an HP laptop is very unrelyable

    Try these module parameters

    Code:
    echo "options rtl8723be swenc=1 fwlps=0 ips=0" | sudo tee /etc/modprobe.d/rtl8723be.conf
    Reboot.

  3. #3
    Join Date
    Jul 2015
    Beans
    3

    Re: wireless for an HP laptop is very unrelyable

    Thanks for looking into our issue and for your script Praseodym! Sadly the wifi still does not connect after executing and rebooting.

  4. #4
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,971
    Distro
    Ubuntu Mate 20.04 Focal Fossa

    Re: wireless for an HP laptop is very unrelyable

    You need nameservers in your /etc/resolv.conf:
    Code:
    echo -e "nameserver 8.8.8.8\nnameserver 8.8.4.4" | sudo tee -a /etc/resolv.conf
    sudo service network-manager restart

  5. #5
    Join Date
    Jul 2015
    Beans
    3

    Re: wireless for an HP laptop is very unrelyable

    Thanks for your time Praseodym! In the mean time the wifi connection seems to work but sadly the internet connection is still very unrelyable. At one time the ping loses all packages and at the next ping command (with no change or command in between) it transmits data. The ping time is then either around 25ms or around 1050ms but nothing in between. This is the same with the resolv.conf change you sent us and without the change.
    Any other ideas are highly welcome!

    Thanks again,

    Sandro

  6. #6
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,971
    Distro
    Ubuntu Mate 20.04 Focal Fossa

    Re: wireless for an HP laptop is very unrelyable

    Deactivate IPv6 in the network-manager profile and show
    Code:
    sudo iwlist scan
    dmesg | grep country

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