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Thread: Mouse/Ubuntu seems to freeze up every few minutes?

  1. #1
    Join Date
    Jul 2007
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    Mouse/Ubuntu seems to freeze up every few minutes?

    It's a new clean install of 14.04 on an SSD and every few minutes the mouse/Ubuntu seems to freeze up for a minute or so and then goes back to being ok for a few minutes then the mouse freezes again etc. This is a wireless and wired mouse.

    Any ideas on the issue so it can be fixed?

  2. #2
    Join Date
    Mar 2011
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    Ubuntu 22.04 Jammy Jellyfish

    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    I take it that the wireless is USB dongle, but both tried on the same port? If so, try changing the USB port. Also, look at dmesg output for clues/conflicts.

  3. #3
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    Jul 2007
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    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    Still having this issue and it happens every couple of minutes - beyond frustrating!

    Yes it is hooked up via a dongle, I am new to Ubuntu, so where do I find this dmesg output info?

  4. #4
    Join Date
    Feb 2007
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    10,044
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    Open a terminal:

    Code:
    dmesg | more
    Spacebar to page forward, "q" to quit.

    Paste any error messages, not the entire output.
    -------------------------------------
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    Unumquodque potest reparantur. Patientia sit virtus.

  5. #5
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    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    Hmm, I ran that code and didn't seem to see any error messages.

    Now that I've been using it a bit more, it seems that it's actually Ubuntu freezing up for 10+ seconds, then goes back to normal.

    It did this on the install just before this one too. I installed a fresh 14.2 Ubuntu on a brand new SSD and forgot encryption password so had to secure erase and then reinstall. This lag/freeze issue happened on both installs.

    Any other idea on what it could be or how to fix it? I can't use Ubuntu if this persists...

  6. #6
    Join Date
    Oct 2012
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    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    I had freezes like that until in the Mouse & Touchpad settings I deselected al the Touchpad options (there are 4) but don't disable touchpad itself.

    Haven't had a freeze since.

  7. #7
    Join Date
    Feb 2007
    Location
    West Hills CA
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    10,044
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    If the Mouse and Touchpad settings don't fix the problem, I would look at encryption. What is encrypted? Your home folder? The entire operating system? It's possible that encryption is causing the delays.

    Install htop. Open a terminal:

    Code:
    sudo apt-get install htop
    htop
    Describe what you see during the frozen periods.
    -------------------------------------
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  8. #8
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    Jul 2007
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    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    Yes I have the entire OS & home folder encrypted. I figured if it gave me the options, I might as well utilize them.

    I do plan on defaulting to the SSD hardware encryption that Samsung uses once I get an Asrock Mobo (they are the only mobo that will allow a bios setting to set a TRUE ATA password to enable the encryption of the key to the encryption.) But for now I figured I'd use the software encryption Ubuntu comes with.

    That is unless that is what is causing these delays/timeouts.

    It's hard to say, but I think it's the entire OS freezing. I will install and run that htop now and post my results.

  9. #9
    Join Date
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    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    Ok so what should I post back from the htop program?

    It is def the entire OS freezing up. This is a brand new Samsung 850 Pro, shouldn't be any issues being able to handle Ubuntu's encryption. I really hope that's now what is causing this lag, I think it's a great feature being offered on the OS and I would really like to use it, but not if it comes down to this constant lag/freezing.

  10. #10
    Join Date
    Feb 2007
    Location
    West Hills CA
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    10,044
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Mouse/Ubuntu seems to freeze up every few minutes?

    I'm sorry, you only need to run top (which should already be installed.) Pay attention to CPU load, IO Waits (wa) and System load (sy). I believe encryption should be captured by the System load cycles.

    It might look something like:

    tgalati4@Mint17 ~/Desktop $ top

    top - 20:17:30 up 2:53, 2 users, load average: 0.81, 0.62, 0.48
    Tasks: 184 total, 2 running, 182 sleeping, 0 stopped, 0 zombie
    %Cpu(s): 1.8 us, 1.5 sy, 0.0 ni, 94.9 id, 1.8 wa, 0.0 hi, 0.0 si, 0.0 st
    KiB Mem: 2040640 total, 1961564 used, 79076 free, 1760 buffers
    KiB Swap: 2578428 total, 74284 used, 2504144 free. 387200 cached Mem
    Hit Control-C to quit, then you can cut and paste the results. Try to do it before and during a freeze.
    -------------------------------------
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    Unumquodque potest reparantur. Patientia sit virtus.

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