the system ask me to do software updates, after finished the download and when installation of updates are running my modem get disconected and not showing in 'device' anymore.
i also get "system program problem detected" ini nvidia -uvm > i think it's not related to my problem. (the pop ups is not appearing anymore). Restart my machine, plug-unplug, move to other usb port doesn't get rid my problem

here is what lsusb shown:

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 13d3:5165 IMC Networks
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 1bcf:0005 Sunplus Innovation Technology Inc.
Bus 003 Device 006: ID 19d2:0146 ZTE WCDMA Technologies MSM MF 195E (HSPA+ Modem)
Bus 003 Device 003: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 003 Device 002: ID 1a2c:0c21 China Resource Semico Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

my modem is zte. thanks before