Canon LiDE 220 not recognized by 14.04

**cathect2** · November 13th, 2014

Anyone get a Canon LiDE 220 to work with Ubuntu? I can't get it to even recognize the scanner. Any tips appreciated!

I get the following err or after issuing sane-find-scanner:

found USB scanner (vendor=0x04a9 [Canon], product=0x190f [CanoScan]) at libusb:002:004
could not fetch string descriptor: Pipe error
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

**rafe101** · February 7th, 2015

Hi. did you ever resolve this? I just picked up the same scanner because I saw it was supported by SANE, but I'm getting the exact same messages. It's driving me inSANE.

**pdc** · February 8th, 2015

Hi rafe101; sorry to hear of your problems; I saw that you said

because I saw it was supported by SANE

but when I look on sane, I can't see the 220 listed at all; much less supported http://www.sane-project.org/sane-mfgs.html#Z-CANON

it came up on a Mint forum http://forums.linuxmint.com/viewtopi...n+lide#p966854

the ID of the device seems to be 04a9:190f

_________________

an option is to purchase Vuescan http://www.hamrick.com/vuescan/canon_lide_220.html ................by keeping this very capable programme going, these folks put food on the table for themselves; as we all do in some way; we have installed it, and it is a very capable programme;

the sane work is all volunteers; in their spare time;

**rafe101** · February 9th, 2015

I guess I did some poor research. I saw messages like these ( http://ubuntuforums.org/showthread.php?t=2258489 ) that led me to believe it was ready.

According to the site you linked, that won't help me either as i's also not supported. So, what to do now—wait & hope or send it back?

**pdc** · February 10th, 2015

So, what to do now

an option is to purchase Vuescan http://www.hamrick.com/vuescan/canon_lide_220.html ................by keeping this very capable programme going, these folks put food on the table for themselves; as we all do in some way; we have installed it, and it is a very capable programme;

the sane work is all volunteers; in their spare time;

folks often talk of linux as free..................but it is said that it is free as in speech..................................not free as in beer...................so some folks support linux and earn their living eg Redhat http://www.redhat.com/en

**rafe101** · February 10th, 2015

Look. Almost every time I've seen you comment on a thread it's been with the same message. I don't have a problem with people shilling for a group. I may have even bought the software if it did what I need. But this DOES NOT. On the page you provided it states in multiple places that the LIDE 220 does not work on Linux with that software. But I downloaded the program anyway and tried it out runs but still DOES NOT FIND A SCANNER.

This software is not a magic cure for all scanner problems. It is just another Frontend that needs the drivers in place to work.

**pdc** · February 11th, 2015

Hi rafe; sorry to hear of your continuing problems; it must all be very irritating and exasperating

The folks at Vuescan when I look on their website would want to hear from you and help you;

if you go here http://www.hamrick.com/support/frequ...-solve-it.html they urge you to get in contact with them and help them resolve this for you.

**pdc** · February 27th, 2015

Hi rafe; if you are following this thread; or the sane-development list, I see the developers are encouraged at the progress they are making to have the LiDE supported by SANE; they now think weeks so that will be great for those with such high-spec and excellent scanners;