no bluetooth adapter found - Dell Inspiron i3647 with Ubuntu 14

[jeremy31]

Ok, that isn't the correct device try

dmesg | grep "usb 3-8"

[Gregoire_Cyr]

Ok, that isn't the correct device try

dmesg | grep "usb 3-8"

Its giving me nothing...

[jeremy31]

dmesg | grep -i atheros

sudo dpkg --get-selections | grep -i blue

cat /sys/class/dmi/id

[Gregoire_Cyr]

dmesg | grep -i atheros

sudo dpkg --get-selections | grep -i blue

cat /sys/class/dmi/id

tiness@tiness-XPS-8700:~$ dmesg | grep -i atheros
[ 2.160529] usb 3-13: Manufacturer: Atheros Communications
[ 9.019471] ieee80211 phy0: Atheros AR9485 Rev:1 mem=0xffffc90006180000, irq=19
tiness@tiness-XPS-8700:~$ sudo dpkg --get-selections | grep -i blue
[sudo] password for tiness:
bluedevil install
blueman install
bluetooth install
bluewho install
bluez install
bluez-alsa:amd64 install
bluez-cups install
bluez-gstreamer install
bluez-hcidump install
bluez-tools install
gir1.2-gnomebluetooth-1.0 install
gnome-bluetooth install
indicator-bluetooth install
libbluedevil1:amd64 install
libbluetooth3:amd64 install
libgnome-bluetooth11 install
pulseaudio-module-bluetooth install
python-bluez install
tiness@tiness-XPS-8700:~$ cat /sys/class/dmi/id
cat: /sys/class/dmi/id: Is a directory
tiness@tiness-XPS-8700:~$

[jeremy31]

Not my day

cat /sys/class/dmi/id/modalias

Same wifi card as mine

dmesg | grep "usb 3-13"

rfkill list

[Gregoire_Cyr]

Not my day

cat /sys/class/dmi/id/modalias

Same wifi card as mine

dmesg | grep "usb 3-13"

rfkill list

BTW thank you very much for your time


tiness@tiness-XPS-8700:~$ cat /sys/class/dmi/id/modalias
dmi:bvnDellInc.:bvrA08:bd04/16/2014:svnDellInc.nXPS8700vr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr :
tiness@tiness-XPS-8700:~$ dmesg | grep "usb 3-13"
[ 2.142528] usb 3-13: new full-speed USB device number 6 using xhci_hcd
[ 2.160524] usb 3-13: New USB device found, idVendor=0cf3, idProduct=3004
[ 2.160527] usb 3-13: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.160528] usb 3-13: Product: Bluetooth USB Host Controller
[ 2.160529] usb 3-13: Manufacturer: Atheros Communications
[ 2.160530] usb 3-13: SerialNumber: Alaska Day 2006
tiness@tiness-XPS-8700:~$ rfkill list
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
tiness@tiness-XPS-8700:~$

[jeremy31]

Are you dual booted with Windows? If you are, see if bluetooth is working there because something strange is going on

[Gregoire_Cyr]

Are you dual booted with Windows? If you are, see if bluetooth is working there because something strange is going on

Thats the thing.... I wiped it from the hard drive as it was pre-installed, but i tried bluetooth on windows before wiping it and it was working well.
So I guess that I would need to reinstall windows as dual boot and upgrade the drivers in order to get it working.... if so, I will wait till it really bugs me out, cuz right now its not really a deal breaker for me, i'll live survive without it

Thank you again! Your time and advices are really appreciated

[jeremy31]

Thats the thing.... I wiped it from the hard drive as it was pre-installed, but i tried bluetooth on windows before wiping it and it was working well.
So I guess that I would need to reinstall windows as dual boot and upgrade the drivers in order to get it working.... if so, I will wait till it really bugs me out, cuz right now its not really a deal breaker for me, i'll live survive without it

Thank you again! Your time and advices are really appreciated

It wouldn't be a driver update in windows but I wonder if a change in the grub parameter might help and it can't hurt.

sudo gedit /etc/default/grub

now find the line

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

Change this line to be

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi=Linux"

save and exit gedit then

sudo update-grub

and reboot
It may or not help but I doubt it will cause problems.

This problem is strange because the Bluetooth is in dmesg and lsmod and even the proper modules are loaded yet rfkill doesn't have it listed

I have had good luck with the IOgear bluetooth USB dongles in Ubuntu but they are older models GBU221 and GBU421

[Gregoire_Cyr]

It wouldn't be a driver update in windows but I wonder if a change in the grub parameter might help and it can't hurt.

sudo gedit /etc/default/grub

now find the line
Change this line to be

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi=Linux"

save and exit gedit then

sudo update-grub

and reboot
It may or not help but I doubt it will cause problems.

This problem is strange because the Bluetooth is in dmesg and lsmod and even the proper modules are loaded yet rfkill doesn't have it listed

I have had good luck with the IOgear bluetooth USB dongles in Ubuntu but they are older models GBU221 and GBU421

Just to be sure before doing this, I get the line GRUB_CMDLINE_LINUX_DEFAULT="spalsh quiet" instead of "quiet splash" is it ok...