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Thread: Utopic 14.10 Thunderbird 24.5 stopped receiving email

  1. #1
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    Utopic 14.10 Thunderbird 24.5 stopped receiving email

    My Thunderbird recently stopped getting any emails. It just times out after a long period of time.
    It used to work which is what surprises me. I tried uninstalling it sudo apt-get purge thunderbird* rebooted and then reinstalled it through Synaptic.
    I installed thunderbird, thunderbird-locale-en, thunderbird-locale-en-us and thunderbird-gnome-support.

    Then I copied ~/.thunderbird from Trusty 14.04 which uses the same version of Thunderbird and it works good there. I then dropped that folder into my home directory on Utopic.
    I've done that many times since cariboo907 showed me how and it's always worked like a charm.

    I don't understand what gives.

    Is any one else experiencing this problem?
    Last edited by Cavsfan; June 5th, 2014 at 03:00 PM.
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  2. #2
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Check your permissions, The first time I installed Utopic, some of the email folders couldn't be accessed, I set ~/.thunderbird to 700, and the directories inside to 755.

  3. #3
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Quote Originally Posted by cariboo907 View Post
    Check your permissions, The first time I installed Utopic, some of the email folders couldn't be accessed, I set ~/.thunderbird to 700, and the directories inside to 755.
    I just realized that I'm about sure it was caused by me. I added a bunch of gufw firewall rules from this page http://debianhelp.wordpress.com/2013...linux-mint-16/
    I was going into my 5 Linux systems and retreiving email as I think the email is setup to be deleted 3 days after retrival and if I don't get in each one I won't have them all up to date.

    I had put those rules on Mint 17 first and then I put them on Utopic afterwards. Neither system retrieves email.

    These are what I added:
    Code:
    cavsfan@cavsfan-cavsfan:~$ sudo ufw status verbose
    [sudo] password for cavsfan: 
    Status: active
    Logging: on (low)
    Default: deny (incoming), allow (outgoing), disabled (routed)
    New profiles: skip
    
    To                         Action      From
    --                         ------      ----
    5353/udp                   DENY IN     Anywhere
    5900/tcp                   DENY IN     Anywhere
    22                         DENY IN     Anywhere
    25/tcp                     DENY IN     Anywhere
    135,139,445/tcp            DENY IN     Anywhere
    137,138/udp                DENY IN     Anywhere
    110                        DENY IN     Anywhere
    2049                       DENY IN     Anywhere
    143                        DENY IN     Anywhere
    21/tcp                     DENY IN     Anywhere
    5353/udp (v6)              DENY IN     Anywhere (v6)
    5900/tcp (v6)              DENY IN     Anywhere (v6)
    22 (v6)                    DENY IN     Anywhere (v6)
    25/tcp (v6)                DENY IN     Anywhere (v6)
    135,139,445/tcp (v6)       DENY IN     Anywhere (v6)
    137,138/udp (v6)           DENY IN     Anywhere (v6)
    110 (v6)                   DENY IN     Anywhere (v6)
    2049 (v6)                  DENY IN     Anywhere (v6)
    143 (v6)                   DENY IN     Anywhere (v6)
    21/tcp (v6)                DENY IN     Anywhere (v6)
    
    1:19/tcp                   DENY OUT    Anywhere
    1:19/udp                   DENY OUT    Anywhere
    22:52/tcp                  DENY OUT    Anywhere
    22:52/udp                  DENY OUT    Anywhere
    54:79/tcp                  DENY OUT    Anywhere
    54:79/udp                  DENY OUT    Anywhere
    81:122/tcp                 DENY OUT    Anywhere
    81:122/udp                 DENY OUT    Anywhere
    124:442/tcp                DENY OUT    Anywhere
    124:442/udp                DENY OUT    Anywhere
    444:65535/tcp              DENY OUT    Anywhere
    444:65535/udp              DENY OUT    Anywhere
    1:19/tcp (v6)              DENY OUT    Anywhere (v6)
    1:19/udp (v6)              DENY OUT    Anywhere (v6)
    22:52/tcp (v6)             DENY OUT    Anywhere (v6)
    22:52/udp (v6)             DENY OUT    Anywhere (v6)
    54:79/tcp (v6)             DENY OUT    Anywhere (v6)
    54:79/udp (v6)             DENY OUT    Anywhere (v6)
    81:122/tcp (v6)            DENY OUT    Anywhere (v6)
    81:122/udp (v6)            DENY OUT    Anywhere (v6)
    124:442/tcp (v6)           DENY OUT    Anywhere (v6)
    124:442/udp (v6)           DENY OUT    Anywhere (v6)
    444:65535/tcp (v6)         DENY OUT    Anywhere (v6)
    444:65535/udp (v6)         DENY OUT    Anywhere (v6)
    I'd like to figure out which one to allow for Thunderbird but that seems like searching for the eye of a needle in a haystack.
    Sometimes what appears to be genious is just stupid it seems.

    I read where just having UFW on denying all incoming and allowing all outgoing is sufficient.

    Would you agree with that statement?

    Thanks for the post!
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  4. #4
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    I turned ufw off in Linux Mint 17 and it retrieved the email. I guess I just need to remove all of those rules.
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  5. #5
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Utopic was fixed just by turning off the firewall and rebooting. I got the email and tested an email send and receive and it's all good. Then I reset the firewall removing all of the rules and turning it off.
    I then turned it back on and rebooted and all is good.
    Think I may have done something to Mint 17 but that's another story.

    Cariboo907 how do I figure out what is 700 or 755? I've seen that in a chmod command but I don't think I know what the numbers equate to.

    Here is about all I know:

    Code:
    cavsfan@cavsfan-MS-7529:~$ ls -l ~/.thunderbird 
    total 20
    drwx------ 3 cavsfan cavsfan 4096 Jun  4 11:36 28sy77ef.default
    drwx------ 2 cavsfan cavsfan 4096 Jun  3 16:17 cqivsvnd.default
    drwx------ 2 cavsfan cavsfan 4096 Aug 19  2013 Crash Reports
    drwx------ 4 cavsfan cavsfan 4096 Jun  4 15:42 mdi6lw6d.default
    -rw------- 1 cavsfan cavsfan   94 Mar  3  2013 profiles.ini
    Thanks
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Quote Originally Posted by Cavsfan View Post
    ...

    Cariboo907 how do I figure out what is 700 or 755? I've seen that in a chmod command but I don't think I know what the numbers equate to.

    ...

    Thanks
    Check this out while you get you're head around the numbers

    http://ss64.com/bash/chmod.html

  7. #7
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Quote Originally Posted by Cavsfan View Post
    Utopic was fixed just by turning off the firewall and rebooting. I got the email and tested an email send and receive and it's all good. Then I reset the firewall removing all of the rules and turning it off.
    I then turned it back on and rebooted and all is good.
    Think I may have done something to Mint 17 but that's another story.

    Cariboo907 how do I figure out what is 700 or 755? I've seen that in a chmod command but I don't think I know what the numbers equate to.

    Here is about all I know:

    Code:
    cavsfan@cavsfan-MS-7529:~$ ls -l ~/.thunderbird 
    total 20
    drwx------ 3 cavsfan cavsfan 4096 Jun  4 11:36 28sy77ef.default
    drwx------ 2 cavsfan cavsfan 4096 Jun  3 16:17 cqivsvnd.default
    drwx------ 2 cavsfan cavsfan 4096 Aug 19  2013 Crash Reports
    drwx------ 4 cavsfan cavsfan 4096 Jun  4 15:42 mdi6lw6d.default
    -rw------- 1 cavsfan cavsfan   94 Mar  3  2013 profiles.ini
    Thanks
    I'm just a bit lazy, so I use mc:


  8. #8
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Quote Originally Posted by Elfy View Post
    Check this out while you get you're head around the numbers

    http://ss64.com/bash/chmod.html
    Thanks for that link Elfy! Octal? It's been a long time since I've dealt with octal numbers. I bookmarked it.

    Quote Originally Posted by cariboo907 View Post
    I'm just a bit lazy, so I use mc:

    I can certainly understand why. Midnight Commander pretty sweet except that looks like there would be a learning curve for me. It looks a lot like nano which I am also unfamiliar with.

    This problem was self inflicted with the GUFW rules I added. Now I just have ufw turned on without any rules.
    And my Mint 17 problem was the same thing. I tried sending an email to myself but it would not send until I realized I had misspelled the email address.
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  9. #9
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Then to throw in another curve as to why this happened. I should not have even been messing with software firewalls. I have a router with a built in hardware firewall.
    While searching for the best firewall I seen that a hardware firewall is the ultimate because it's on before the pc boots up.

    I have Intrusion Detector Level set to high and to notify me if an intrusion occurs. -
    PHP Code:
    Use packet filter settings for intrusion detector.
    Detect intrusion and notify Intrusion Detector utility
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  10. #10
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    Re: Utopic 14.10 Thunderbird 24.5 stopped receiving email

    Quote Originally Posted by Elfy View Post
    Check this out while you get you're head around the numbers

    http://ss64.com/bash/chmod.html
    Thanks Elfy I have not been able to find that page for about a year now!
    “Those who desire to give up freedom in order to gain security will not have, nor do they deserve, either one" Benjamin Franklin

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