Looking for paid support
I run Ubuntu in my business. I am a one-man shop, so if there is a computer problem outside my expertise, all productivity stops whilst I fix some obscure problem with a driver or something. Many times, I post these puzzling issues on these forums and obtain speedy answers.
But then comes a really knotty problem. I post on these forums, and the crickets start. Computer is dead, I am losing money and clients, crickets keep chirping while no answers are forthcoming. During this time I am wondering why I am not using Windows, where I could just call up the local A+ certified tech and he'd whisk out here in a geek van and I'd be working again. I'd happily write him a large check, we'd both smile and be on our way. Sure, it would suck to use Windows, but it sure would be better than listening to crickets.
Is there a company, service, or consultant of sufficient reputation that I can just contract with them for on-demand ubuntu troubleshooting and actually pay them? Sure, some random guy will likely respond here, and they'd better be able to show me a company, a website, and some satisfied Linux clients if I am to do any business with them. Cannonical seems to have services like this geared toward larger outfits and servers - selling consulting in 5-packs like a bulk buying club, not much for a struggling little guy.
Cue crickets in 3 ... 2 ... 1
Thanks for your help.
PS. As a matter of fact, I did RTFM. However, I didn't Grok TFM, which is why I am asking this dumb question.