Page 1 of 2 12 LastLast
Results 1 to 10 of 20

Thread: Ubuntu 14.04 Hanging on Boot after Failed Package Update

  1. #1
    Join Date
    May 2014
    Beans
    12

    Unhappy Ubuntu 14.04 Hanging on Boot after Failed Package Update

    I am in need of help, so I did lots of research before coming here. First, my computer stats: Dell Vostro 3450, 14' screen, i5vpro Processor, and 8gig (7.7 acording to Ubuntu) of RAM.

    I have Ubuntu 14.04 installed.

    How I got my problem: I was happily skipping around Ubuntu after my second day of use, very proud of myself. I had browsers and wordprocessors, and various applications. I was all set. I then discovered that my back lit keyboard was not turning on, so I decided to look around on how to install it. It was very vague, but after a bit of searching I downloaded Synaptic from the Ubuntu software center. I then proceeded to find a package that was labeled dell-(something I cannot remember). I marked it to download. It dealt with fan operations and special key management. It had 3 items. I had Firefox, Synaptic, and I think OpenWord running, and when I started to download the packages, my computer froze. After waiting a few minutes, I shut down my computer. I then proceeded to boot, and received the splash screen, with all of the white dots filled in with orange. It then sat there, hanging.

    What I have tried: I have tried adding nomodeset to the kernel line, and it loaded with low graphics, and produced this line:* speech-dispatcher disabled; edit/etc/default/speech-dispatcher–

    I also tried running it overnight (not a very smart idea, I know) and that did not fix it either

    I also tried running the recovery mode, and did the dpkg, fsck, network, and root programs, with little to no success. Root worked as I thought it would, but I don't know what do do from there

    I tried the failsafeX mode from recovery, which produced little results, only getting past the warning about low graphics, it did not show the mouse.

    Pressing Crtl + Alt + F1-F6 does not get a response from the splashscreen, and when replaceing the splash and other command from the kernel with "text" I got to the text login, but that froze too.

    I have not tried a LiveCD, but since I do not have one, that is not an amazing solution.

    I really appreciate all the help, and hope that we can figure something out.

    [Update]
    No news so far, but I remember someone mentioning a Boot repair or Boot Solver program that helped sort out boot problems. I think it had to be run from a LiveCD, but I don't know if this is what I need or not. Just an idea

    [Final Update]
    Thank you everyone who helped. It eventually ended up in having to re-install, but thats fine with me. Just wanted to note that the Datastick Pro 16GB by Cention works poorly for a USB boot drive when creating it from a mac. I suggest a Sandisk for best results.

    Thank you all for your help!
    Last edited by Harrison_Bolin; May 8th, 2014 at 11:40 PM.

  2. #2
    Join Date
    Mar 2011
    Location
    Saint Peter, MN
    Beans
    92
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    One thing that might help is if you can boot in verbose mode it should show you where it is hanging exactly. My guess it what you installed broke something and so when attempting to start a service during boot it's getting stuck there. I don't remember exactly how to force boot verbose but maybe some forum searching can find that for you or someone else can post here with how to do it. If we can see what's freezing it up we can then help you fix it [hopefully].

  3. #3
    Join Date
    Mar 2011
    Location
    Saint Peter, MN
    Beans
    92
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    Saw something somewhere just now that said pressing the Esc key during boot [i would assume right at the beginning of the dots filling in] would jump it to verbose mode. If that does please let us know what you find out.

  4. #4
    Join Date
    May 2014
    Beans
    12

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    Here's some results I got from trying to get into different text modes, I don't know if any of them are verbose mode. Will try it again soon.

    2014-05-06 16.05.16.jpg2014-05-06 16.13.37.jpg2014-05-06 16.13.31.jpg2014-05-06 16.45.30.jpg

  5. #5
    Join Date
    Mar 2011
    Location
    Saint Peter, MN
    Beans
    92
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    So it looks like it stops at "Restoring Resolver State" ? Does it ever get passed that or is that where it hangs?

  6. #6
    Join Date
    May 2014
    Beans
    12

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    That is were it hangs, apparently. On that first screen type of screen, I usually get the cups error, and then the other one seems completely random. Sometimes the modem fails, or something else. But yes, that is were it hangs. Let me know if I should test it again, and how I should go about doing that,

  7. #7
    Join Date
    May 2014
    Beans
    12

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    Ok, I did the ESC thing and got near the same thing. Here is the pic:2014-05-06 22.53.17.jpg

  8. #8
    Join Date
    Mar 2011
    Location
    Saint Peter, MN
    Beans
    92
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    This seems to be similar to what you're seeing. Maybe give a few of their steps a try?

    http://askubuntu.com/questions/36134...04-13-10-udate

  9. #9
    Join Date
    Jun 2009
    Location
    Chicago Suburbs
    Beans
    Hidden!
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    You should not need Boot-Repair as that is if you cannot get to a grub menu or start to boot. It cannot help much past that point.

    You still may need to run a full fsck from your live installer. It is more complete and the one with ext4 on reboot. And having any files open or working when system crashes almost always needs a full fsck.

    #From liveDVD/Flash so everything is unmounted,swap off if necessary, change example shown with partition sdb1 to your partition(s)
    #e2fsck is used to check the ext2/ext3/ext4 family of file systems. -p trys fixes where response not required
    sudo e2fsck -C0 -p -f -v /dev/sdb1
    #if errors: -y auto answers yes for fixes needing response, also see man e2fsck
    sudo e2fsck -f -y -v /dev/sdb1

    Are you installed in UEFI or BIOS boot mode?

    Details in this apply to many Intel based systems not just M3800.

    Ubuntu on the Precision M3800 or XPS15 Nov 2013
    http://en.community.dell.com/techcen...ion-m3800.aspx
    https://wiki.ubuntu.com/HardwareSupp...s/Dell/XPS/15z
    Dell 14z & 17r with Intel SRT
    http://ubuntuforums.org/showthread.php?t=2038121
    Dell 17R Brightness
    http://ubuntuforums.org/showthread.php?t=2195650

    Users here have installed new kernel from ppa.
    http://ubuntuforums.org/showthread.php?t=2204287
    Also new kernel

    Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09) Dell 17R
    https://bugs.launchpad.net/ubuntu/+s...x/+bug/1300349
    For info on UEFI boot install & repair - Updated Mar 2015:
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to close thread when/if answered completely.







  10. #10
    Join Date
    Apr 2014
    Beans
    15

    Re: Ubuntu 14.04 Hanging on Boot after Failed Package Update

    Thanks for all info.
    I will read all info and act after that.
    Meanwhile I found that the reason for the hang when trying Lubuntu is probably
    caused by incompability with the Rage 128 Pro Ultra GL graphics card in the Dell D530. I tried to run Lubuntu from CD again and what happens is that it can not find a proper screen setting by default, it looks like 2:5 instead
    of 4:3 = most of the info is outside the visible screen area. It is impossible to read anything on screen - most info is outside viewing area. I think that the graphic card does not like that either. BTW I remember some issues with that card as incompability with Google Earth in Windows. Not the best graphic card in the world....
    I will report back ASAP.

Page 1 of 2 12 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •