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Thread: Old account recovery

  1. #1
    Join Date
    May 2014
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    0

    Old account recovery

    Hi!

    I've updated to the SSO, however it didn't correctly pull over my old account. I've updated the default email in SSO so it should be the same as the one on my old account.
    Old account: http://ubuntuforums.org/member.php?u=256212

  2. #2
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 22.04 Jammy Jellyfish

    Re: Old account recovery

    The email in the Clay_Banger account was changed in 2008 to a hotmail address so, assuming you have set the hotmail address as preferred in your Ubuntu One account, I have disassociated this forum account from Ubuntu One. Try logging out of the forum and back in again.
    Ubuntu 20.04 Desktop Guide - Ubuntu 22.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags

    Member: Not Canonical Team

    If you need help with your forum account, such as SSO login issues, username changes, etc, the correct place to contact an admin is here. Please do not PM me about these matters unless you have been asked to - unsolicited PMs concerning forum accounts will be ignored.

  3. #3
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 22.04 Jammy Jellyfish

    Re: Old account recovery

    Just to add - you won't be able to post to this thread as Clay_Banger. If you are successful, please pm me to confirm this and I will disable this michael-clayfield account.
    Ubuntu 20.04 Desktop Guide - Ubuntu 22.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags

    Member: Not Canonical Team

    If you need help with your forum account, such as SSO login issues, username changes, etc, the correct place to contact an admin is here. Please do not PM me about these matters unless you have been asked to - unsolicited PMs concerning forum accounts will be ignored.

  4. #4
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 22.04 Jammy Jellyfish

    Re: Old account recovery

    I received your pm:

    Hi Coffeecat,
    Thanks for your assistance in the forum, however my account did not switch over to my old Clay_Banger one. I have corrected my preferred email again as this change didn't appear to stick the first time.

    It's best if we carry this on here, unless you need to pm me confidential information, so that other admins can deal with this if I am unavailable.

    I have disassociated this account from Ubuntu One again. The only way I can see for it to have re-associated is if the gmail was still set as preferred in your Ubuntu One account. If the hotmail is set as preferred - not simply as one of a number of email addresses - then you should log into the Clay_Banger account next time.
    Ubuntu 20.04 Desktop Guide - Ubuntu 22.04 Desktop Guide - Forum Guide to BBCode - Using BBCode code tags

    Member: Not Canonical Team

    If you need help with your forum account, such as SSO login issues, username changes, etc, the correct place to contact an admin is here. Please do not PM me about these matters unless you have been asked to - unsolicited PMs concerning forum accounts will be ignored.

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