Results 1 to 4 of 4

Thread: Old account recovery

  1. #1
    Join Date
    May 2014
    Beans
    0

    Old account recovery

    Hi!

    I've updated to the SSO, however it didn't correctly pull over my old account. I've updated the default email in SSO so it should be the same as the one on my old account.
    Old account: http://ubuntuforums.org/member.php?u=256212

  2. #2
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 15.04 Vivid Vervet

    Re: Old account recovery

    The email in the Clay_Banger account was changed in 2008 to a hotmail address so, assuming you have set the hotmail address as preferred in your Ubuntu One account, I have disassociated this forum account from Ubuntu One. Try logging out of the forum and back in again.
    Ubuntu 15.04 Desktop Guide - Ubuntu 14.04 Desktop Guide - Forum Guide to BBCode - IRC #ubuntuforums

    Member: Not Canonical Team

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

  3. #3
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 15.04 Vivid Vervet

    Re: Old account recovery

    Just to add - you won't be able to post to this thread as Clay_Banger. If you are successful, please pm me to confirm this and I will disable this michael-clayfield account.
    Ubuntu 15.04 Desktop Guide - Ubuntu 14.04 Desktop Guide - Forum Guide to BBCode - IRC #ubuntuforums

    Member: Not Canonical Team

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

  4. #4
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 15.04 Vivid Vervet

    Re: Old account recovery

    I received your pm:

    Hi Coffeecat,
    Thanks for your assistance in the forum, however my account did not switch over to my old Clay_Banger one. I have corrected my preferred email again as this change didn't appear to stick the first time.

    It's best if we carry this on here, unless you need to pm me confidential information, so that other admins can deal with this if I am unavailable.

    I have disassociated this account from Ubuntu One again. The only way I can see for it to have re-associated is if the gmail was still set as preferred in your Ubuntu One account. If the hotmail is set as preferred - not simply as one of a number of email addresses - then you should log into the Clay_Banger account next time.
    Ubuntu 15.04 Desktop Guide - Ubuntu 14.04 Desktop Guide - Forum Guide to BBCode - IRC #ubuntuforums

    Member: Not Canonical Team

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •