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Thread: Problem with "help.ubuntu.com" default language.

  1. #1
    Join Date
    Apr 2014
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    3

    Problem with "help.ubuntu.com" default language.

    Hello guys!

    I am working through russian ISP so i am getting russian version of "help.ubuntu.com".
    But i want the default english version of it.
    What should i do to get it back?

    Thanks in advance.

  2. #2
    Join Date
    Sep 2006
    Location
    France.
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    Distro
    Lubuntu Development Release

    Re: Problem with "help.ubuntu.com" default language.

    I have a French ISP and https://help.ubuntu.com/ is an English page. What browser are you using and have you setup translation of pages that are not in your preferred language ?
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  3. #3
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    Apr 2014
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    Re: Problem with "help.ubuntu.com" default language.

    Quote Originally Posted by bapoumba View Post
    I have a French ISP and https://help.ubuntu.com/ is an English page. What browser are you using and have you setup translation of pages that are not in your preferred language ?
    I am on Ubuntu 12.04 LTS and Firefox 28.0 with no addons.

    The thing is the head page itself ( help.ubuntu.com ) is showing in english.
    But when i am trying to go deeper ( for example: help.ubuntu.com/12.04/ubuntu-help/index.html ) it switchs to the russian.

    So it turns out that i can't read original documentation.
    It sucks, really.

  4. #4
    Join Date
    Sep 2006
    Location
    France.
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    Distro
    Lubuntu Development Release

    Re: Problem with "help.ubuntu.com" default language.

    Quote Originally Posted by kobold2 View Post
    I am on Ubuntu 12.04 LTS and Firefox 28.0 with no addons.

    The thing is the head page itself ( help.ubuntu.com ) is showing in english.
    But when i am trying to go deeper ( for example: help.ubuntu.com/12.04/ubuntu-help/index.html ) it switchs to the russian.

    So it turns out that i can't read original documentation.
    It sucks, really.
    Had a look at Firefox (using Chrome here).

    Please have a look at Content > Language item > Choose and see what you have set up there, thanks.
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    | My old and mostly abandoned blog |
    Linux user #413984 ; Ubuntu user #178
    J'aime les fraises.
    Nighty night me lovelies!

    | Reinstalling Ubuntu ? Please check this bug first ! |
    | Using a ppa ? Please install ppa-purge from universe, you may need it should you want to revert packages back |
    | No support requests by PM, thanks |

  5. #5
    Join Date
    Apr 2014
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    3

    Re: Problem with "help.ubuntu.com" default language.

    Quote Originally Posted by bapoumba View Post
    Had a look at Firefox (using Chrome here).

    Please have a look at Content > Language item > Choose and see what you have set up there, thanks.
    It works!
    First i rearranged languages to desired order but that didn't worked. Then i removed all languages except english and bingo! It works!

    You just made my day, sir!
    Thank you!

  6. #6
    Join Date
    Sep 2006
    Location
    France.
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    Lubuntu Development Release

    Re: Problem with "help.ubuntu.com" default language.

    Glad to see you got it to work
    Please mark your thread as solved (under Thread Tools menu), thanks!
    | My old and mostly abandoned blog |
    Linux user #413984 ; Ubuntu user #178
    J'aime les fraises.
    Nighty night me lovelies!

    | Reinstalling Ubuntu ? Please check this bug first ! |
    | Using a ppa ? Please install ppa-purge from universe, you may need it should you want to revert packages back |
    | No support requests by PM, thanks |

  7. #7
    Join Date
    Feb 2011
    Location
    Coquitlam, B.C. Canada
    Beans
    1,414
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Problem with "help.ubuntu.com" default language.

    help.ubuntu.com contains over 60 languages. As you have discovered, the server returns pages based on your language settings. There are a few handwritten "glue" pages, in English only, that hold it all together. If you want to force a particular page language without changes to your language settings you can manually add the language extension to the address. For example, say I wanted the dutch version of https://help.ubuntu.com/13.10/ubuntu...ash-intro.html then I just ask for https://help.ubuntu.com/13.10/ubuntu...-intro.html.nl
    Any follow-up information on your issue would be appreciated. Please have the courtesy to report back.

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