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Thread: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

  1. #1
    Join Date
    Mar 2014
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    Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    I recently got a Novatech nSpire N1581 (http://www.novatech.co.uk/laptop/ran...piren1581.html) with no OS installed. I decided I wanted to try Ubuntu for the first time. I noticed when I was doing the pre-installation setup that I couldn't move the pointer with the touchpad. I could use the keyboard and used a wireless mouse to navigate through the process. I thought that once the OS was installed that the touchpad would start working. However, this didn't happen.

    I've been doing some searching about it and I know there have been issues with the touchpad and Ubuntu, but as a complete newbie, I'm wary of trying any suggested solutions without a proper understanding of the problem, specifically to the make of my laptop.

    I opened the terminal and inputted xinput list. These are the results:

    Code:
    emma@rootNSPIRE:~$ xinput list
    ⎡ Virtual core pointer                        id=2    [master pointer  (3)]
    ⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer  (2)]
    ⎜   ↳ Microsoft Microsoft® 2.4GHz Transceiver v8.0    id=13    [slave  pointer  (2)]
    ⎜   ↳ Microsoft Microsoft® 2.4GHz Transceiver v8.0    id=14    [slave  pointer  (2)]
    ⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
        ↳ Virtual core XTEST keyboard                 id=5    [slave  keyboard (3)]
        ↳ Power Button                                id=6    [slave  keyboard (3)]
        ↳ Video Bus                                   id=7    [slave  keyboard (3)]
        ↳ Video Bus                                   id=8    [slave  keyboard (3)]
        ↳ Sleep Button                                id=9    [slave  keyboard (3)]
        ↳ USB2.0 HD UVC WebCam                        id=10    [slave  keyboard (3)]
        ↳ AT Translated Set 2 keyboard                id=11    [slave  keyboard (3)]
        ↳ Microsoft Microsoft® 2.4GHz Transceiver v8.0    id=12    [slave  keyboard (3)]
    The Microsoft transciever must be the wireless mouse I am currently using. Is the touchpad the "Virtual core XTEST pointer"?

    I would really appreciate any help to solve this.

  2. #2
    Join Date
    Apr 2014
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    1

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    I'm also struggling to get my pointer working on Mint. Logging the issue now.

  3. #3
    Join Date
    May 2007
    Location
    Wales, UK
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    23
    Distro
    Ubuntu

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    If your still having problems.

    Open up the terminal and insert:-

    sudo gedit /etc/default/grub

    and on the line GRUB_CMDLINE_LINUX=""

    change it to:-

    GRUB_CMDLINE_LINUX="i8042.noloop"

    close and save and run in the terminal:-

    sudo update-grub reboot

    reboot and you should fingers crossed be good, I would be keen to hear how you get on.

  4. #4
    Join Date
    Dec 2007
    Location
    Isle of Man
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    Xubuntu

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    Hi BennyHill
    I have the same issue on my Novatech N1577, tried their 'support' line and got the answer which boils down to "tough luck"
    I found this thread and tried the suggestion you made, but it resulted in an un-bootable system....completely.
    Ubuntu gave a kernel panic, windows refused to boot and only gave a corrupt screen
    currently re-building the laptop from scratch
    Thanks for trying anyway

  5. #5
    Join Date
    Oct 2011
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    3

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    hi, having the same issue on a n1581. i tried changing the /etc/default/grub file and it does still boot, but still no joy regarding the trackpad. hattpa- possibly it was your dual boot setup? i'm currently running standalone fedora. i called tech support and couldnt get any info on the part number or anything of the trackpad, does anyone have access to this information?

  6. #6
    Join Date
    Oct 2011
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    3

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    sorry fro the double post, using my keyboard to navigate and is a bit tiresome, but another thing i would like to add is that mousekeys also appears not to work, this could be fedora specific and i am sorry im posting in the ubuntu forum, but i think this is a linux problem, not an ubuntu one. Try mousekeys in ubuntu and get back to me, if it works i will probably dual boot gnome ubuntu.

  7. #7
    Join Date
    Dec 2007
    Location
    Isle of Man
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    69
    Distro
    Xubuntu

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    I suspect that the version of the Synaptic touchpad may just be too new for Linux. I've tried a few distros, including upgrading the kernel to the latest version, all to no avail.
    Looks like I'm stuck with a laptop which will only run Windows.....for now

  8. #8
    Join Date
    Oct 2011
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    3

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    hopefully they will update the synaptics driver soon enough, if you get any furthur with it, don't hesitate to email me on <snip>
    Last edited by bapoumba; May 22nd, 2014 at 03:22 PM. Reason: snipped email (spammers love that).

  9. #9
    Join Date
    Nov 2009
    Beans
    3

    Re: Touchpad not working on Novatech laptop (Ubuntu 12.04 LTS)

    Just for the record, the problem with the touchpad is still there with Linux Mint 17/Ubuntu 14.4. However, this fix seems to work fine and once added the laptop works with all hardware functioning including wifi and webcam. Looks like an upstream driver fix is needed.

    Quote Originally Posted by BennyHill View Post
    If your still having problems.

    Open up the terminal and insert:-

    sudo gedit /etc/default/grub

    and on the line GRUB_CMDLINE_LINUX=""

    change it to:-

    GRUB_CMDLINE_LINUX="i8042.noloop"

    close and save and run in the terminal:-

    sudo update-grub reboot

    reboot and you should fingers crossed be good, I would be keen to hear how you get on.

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