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Thread: Asus Xonar U3 card worked in 11.10 but not in 12.04

  1. #1
    Join Date
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    Ubuntu 12.04 Precise Pangolin

    Asus Xonar U3 card worked in 11.10 but not in 12.04

    HI, I've just upgraded from 11.10 to 12.04 and I've found that the Asus Xonar U3 card which worked well under 11.10 doesn't work with 12.04. This is a real disadvantage as I use my laptop, Samsung RV511, to record speech for teaching English. The internal sound chip is pretty poor by comparison with the Xonar.
    It looks like the Xonar is not being recognized by the OS.
    ~$ lsmod | grep snd
    snd_hda_codec_hdmi 40881 1
    snd_hda_codec_realtek 50931 1
    snd_hda_intel 43326 3
    snd_hda_codec 169608 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_i ntel
    snd_hwdep 13276 1 snd_hda_codec
    snd_pcm 94597 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
    snd_seq_midi 13132 0
    snd_rawmidi 25157 1 snd_seq_midi
    snd_seq_midi_event 14475 1 snd_seq_midi
    snd_seq 55716 2 snd_seq_midi,snd_seq_midi_event
    snd_timer 28930 2 snd_pcm,snd_seq
    snd_seq_device 14137 3 snd_seq_midi,snd_rawmidi,snd_seq
    snd 61270 17 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_i ntel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq_midi, snd_rawmidi,snd_seq,snd_timer,snd_seq_device
    soundcore 12600 1 snd
    snd_page_alloc 18398 2 snd_hda_intel,snd_pcm
    roy@medea:~$ lspci -v | grep -A7 -i "audio"
    00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
    Subsystem: Samsung Electronics Co Ltd Device c581
    Flags: bus master, fast devsel, latency 0, IRQ 44
    Memory at fc800000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd-hda-intel
    ~$ ^C
    roy@medea:~$ lsmod | grep snd
    snd_hda_codec_hdmi 40881 1
    snd_hda_codec_realtek 50931 1
    snd_hda_intel 43326 3
    snd_hda_codec 169608 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_i ntel
    snd_hwdep 13276 1 snd_hda_codec
    snd_pcm 94597 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
    snd_seq_midi 13132 0
    snd_rawmidi 25157 1 snd_seq_midi
    snd_seq_midi_event 14475 1 snd_seq_midi
    snd_seq 55716 2 snd_seq_midi,snd_seq_midi_event
    snd_timer 28930 2 snd_pcm,snd_seq
    snd_seq_device 14137 3 snd_seq_midi,snd_rawmidi,snd_seq
    snd 61270 17 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_i ntel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq_midi, snd_rawmidi,snd_seq,snd_timer,snd_seq_device
    soundcore 12600 1 snd
    snd_page_alloc 18398 2 snd_hda_intel,snd_pcm
    I've had a look at the ALSA Project page http://www.alsa-project.org/main/ind...dule-usb-audio but I'm not sure if this is the way to go.

    Any help would be much appreciated TIA

  2. #2
    Join Date
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    Ubuntu 12.04 Precise Pangolin

    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    What do you mean it does not work, you need to be give more details about the problem. Is it not listed in your sound settings? What's the output of
    Code:
    aplay -l
    also, if you just upgraded, then you could delete your .pulse folder to reset pulseaudio and get rid of the 11.10 configuration (in nautilus, select View -> Show Hiddent Files or press CTRL+H, then find the folder and delete it, then logout and log back in.)

  3. #3
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    Instead of aplay -l, give entire info: https://wiki.ubuntu.com/Audio/AlsaInfo

    Also, it may be helpful to look at:
    Code:
    sudo update-usbids
    lsusb -v
    sudo modprobe -v snd-usb-audio

  4. #4
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    Hi,

    output of 'aplay -l'

    Code:
    **** List of PLAYBACK Hardware Devices ****
    card 0: MID [HDA Intel MID], device 0: ALC269VB Analog [ALC269VB Analog]
      Subdevices: 1/1
      Subdevice #0: subdevice #0
    card 0: MID [HDA Intel MID], device 3: HDMI 0 [HDMI 0]
      Subdevices: 1/1
      Subdevice #0: subdevice #0
    Yeah, I take your point, I should have given more details and I was imprecise:

    1. saying 'not working', actually the Xonar is not being recognised.
    2. saying 'upgrade' , I did a clean install of 12.04 not an upgrade, so I guess any 11.10 config details would have been overwritten.

    Sorry about that.

  5. #5
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    OK ALSA info @ http://www.alsa-project.org/db/?f=90...4be7fcdd0a9297

    Code:
    ~$ sudo update-usbids
    --2014-03-10 10:53:07--  http://www.linux-usb.org/usb.ids
    Resolving www.linux-usb.org (www.linux-usb.org)... 216.34.181.97
    Connecting to www.linux-usb.org (www.linux-usb.org)|216.34.181.97|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 514146 (502K) [text/plain]
    Saving to: `/var/lib/usbutils/usb.ids.new'
    
    100%[======================================>] 514,146     44.0K/s   in 12s     
    
    2014-03-10 10:53:20 (43.1 KB/s) - `/var/lib/usbutils/usb.ids.new' saved [514146/514146]
    
    Done.
    I checked usb.ids.new but couldn't find it only usb.ids.old
    There was only entry for 'xonar' was '1743 Xonar U1 Audio Station' - obviously, not the same device.

    lsusb -v gave a very large output >50Kb

    Code:
    ~$ lsusb
    Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
    Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 003: ID 2232:1005 Silicon Motion WebCam SCB-0385N
    Bus 002 Device 003: ID 0a5c:219c Broadcom Corp. 
    Bus 002 Device 004: ID 046d:c52f Logitech, Inc. Unifying Receiver
    Code:
    :~$ sudo modprobe -v snd-usb-audio
    [sudo] password for roy: 
    insmod /lib/modules/3.11.0-18-generic/kernel/sound/usb/snd-usbmidi-lib.ko 
    insmod /lib/modules/3.11.0-18-generic/kernel/sound/usb/snd-usb-audio.ko index=-2 index=-2
    Where to go from here?

  6. #6
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    Until lsusb recognizes the device, there's not much to do. Remove the card and reinsert it. Then look at end of dmesg to check for errors:
    Code:
    dmesg | tail -n 20

  7. #7
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    OK, here's the output:

    Code:
    ~$ dmesg | tail -n 20
    [   94.924384] audit_printk_skb: 141 callbacks suppressed
    [   94.924393] type=1400 audit(1394435966.708:77): apparmor="DENIED" operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=3365 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
    [  312.119018] usb 2-1.1: USB disconnect, device number 9
    [  312.119025] usb 2-1.1.1: USB disconnect, device number 10
    [  312.126406] usb 2-1.1.2: USB disconnect, device number 11
    [  312.126581] usblp1: removed
    [  312.126746] usb 2-1.1.3: USB disconnect, device number 12
    [  312.126832] usblp2: removed
    [  312.126926] usb 2-1.1.4: USB disconnect, device number 13
    [  318.968185] usb 2-1.2: new full-speed USB device number 14 using ehci-pci
    [  319.040378] usb 2-1.2: device descriptor read/64, error -32
    [  319.216256] usb 2-1.2: device descriptor read/64, error -32
    [  319.392130] usb 2-1.2: new full-speed USB device number 15 using ehci-pci
    [  319.464115] usb 2-1.2: device descriptor read/64, error -32
    [  319.639979] usb 2-1.2: device descriptor read/64, error -32
    [  319.815887] usb 2-1.2: new full-speed USB device number 16 using ehci-pci
    [  320.223453] usb 2-1.2: device not accepting address 16, error -32
    [  320.295637] usb 2-1.2: new full-speed USB device number 17 using ehci-pci
    [  320.703200] usb 2-1.2: device not accepting address 17, error -32
    [  320.703401] hub 2-1:1.0: unable to enumerate USB device on port 2

  8. #8
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    Hi,
    The Xonar is now working I checked out online the dmesg error "device descriptor read/64, error -32". This took me to http://paulphilippov.com/articles/ho...-address-error which states that this error indicates USB over-current protection is being triggered. Turning the laptop off and pulling the battery for a while then a restart and, happy day, the Xonar started up.

    Thanks very much, Temujin for pointing me in the right direction.

    There used to be a way of tagging a thread "Solved" but I can't see it.

  9. #9
    Join Date
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    Re: Asus Xonar U3 card worked in 11.10 but not in 12.04

    You're welcome (nice googling there). Marking "Solved" is under thread tools menu towards the top.

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