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Thread: Ubunu 12.04 suddenly freeze at anytime

  1. #1
    Join Date
    Jun 2013
    Beans
    5

    Unhappy Ubunu 12.04 suddenly freeze at anytime

    Hello!

    I bought a new machine:
    - Mother Gigabyte GA-H87M-D3H
    - 8GB RAM Kingston HyperX red (DDR3, 1600 MHz)
    - Core i7 Haswell (4th generation)
    - GeForce GTX 650 Ti
    - Solid State Drive Kingston (60 GB)

    I have installed Ubuntu 12.04 64bit and Windows 7 Home Premium SP1 64bit (both in the SSD). When I'm using Ubuntu, it suddenly hangs. The only thing I can do is to power off the PC. When using Windows, it happens but less frequently.
    In Windows I have the last drivers for USB 3.0, chipset and AHCI. In Ubuntu, I can not get them. I hope the kernel supports it all.
    When the computer freezes, dmesg shows something like "ata3.00: error". I am not sure what it said, and I can not read it again because after freezing, Ubuntu does not boot any more. So I think the problem comes from SSD.

    I need help please. I have a new machine and can not use it

    Thanks

  2. #2
    Join Date
    Nov 2006
    Location
    OE
    Beans
    2,774
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Ubunu 12.04 suddenly freeze at anytime

    Maybe reading through this thread here at the forums can help you?
    Alternate (psychocats.net) Ubuntu info resource

    Helping isn't what the logical mind thinks it is because when you help others you're really helping yourself.

  3. #3
    Join Date
    Jun 2013
    Beans
    5

    Re: Ubunu 12.04 suddenly freeze at anytime

    I found that thread some days ago but it didn't help me. It isn't the same dmesg output than mine.

    Here is my dmesg output:

    ata6: exception Emask 0x50 SAct 0x0 SErr 0x4090800 action 0xe frozen
    ata6: irq_stat 0x00400040, connection status changed
    ata6: SError: { HostInt PHYRdyChg 10B8B DevExch }

    This page explains the libata errors:
    https://ata.wiki.kernel.org/index.ph...error_messages

    I tried to understand my situation but I can't. Please help me, my new computer is completely unusable

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