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Thread: Bluetooth adapters not found

  1. #1
    Join Date
    Feb 2014
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    3

    Unhappy Bluetooth adapters not found

    Hi all.
    I have installed Ubuntu 12.04 in dual-boot alongside Windows 8.1 on my HP Envy 15 J-080ez Touchsmart.
    I have a problem with the bluetooth adapter, i use a Logitech bluetooth mouse with the internal adapter but now in Ubuntu in the settings of Ubuntu it show me that: "No bluetooth adapters found".
    I write in the Terminal "rfkill list" but it shows me off only the Wireless adapter.
    What do I do to activate the bluetooth adapter?
    Thank you for the support and sorry if i make some mistakes but i do not speak english so good.

  2. #2
    Join Date
    Oct 2011
    Location
    Galiza
    Beans
    1,571
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Bluetooth adapters not found

    Hi, welcome!

    Just searching I couldn't find any info regarding the Bluetooth hardware included in the HP Envy 15 J-080ez. As such I would like to ask you to run a couple of commands in order to get detailed info about your hardware:
    Code:
    sudo lspci
    sudo lsusb
    (Considering it's internal your Bluetooth should show up in the first list but there's also the possibility of it being connect via USB bus - memory card readers and embedded webcams in notebooks are also internal and usually in the USB bus, not PCI)

    In your next post please pay attention to the following: Click on "Go Advanced" and in order to post the results click on # and paste inside.
    Galiza Nação!

  3. #3
    Join Date
    Feb 2014
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    3

    Re: Bluetooth adapters not found

    Hi Vladlenin5000,
    Thank you for the replie, I wrote the command in the terminal and that is what it shows me:
    Code:
    sudo lspci
    Code:
    00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
    00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
    00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
    00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
    00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04)
    00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
    00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04)
    00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
    00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4)
    00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d4)
    00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d4)
    00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d4)
    00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04)
    00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 04)
    00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 04)
    00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
    01:00.0 3D controller: NVIDIA Corporation GK107M [GeForce GT 750M] (rev a1)
    08:00.0 Network controller: Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe
    08:00.1 Bluetooth: Ralink corp. RT3290 Bluetooth
    0f:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
    And:
    Code:
    sudo lsusb
    Code:
    Bus 001 Device 002: ID 8087:8008 Intel Corp. 
    Bus 002 Device 002: ID 8087:8000 Intel Corp. 
    Bus 003 Device 002: ID 04f2:b3a6 Chicony Electronics Co., Ltd 
    Bus 003 Device 003: ID 0eef:a103 D-WAV Scientific Co., Ltd 
    Bus 003 Device 004: ID 138a:0050 Validity Sensors, Inc. 
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Thank you!

  4. #4
    Join Date
    Oct 2011
    Location
    Galiza
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    Ubuntu 14.04 Trusty Tahr

    Re: Bluetooth adapters not found

    Here's your Bluetooth (and it's PCI after all):
    Code:
    08:00.1 Bluetooth: Ralink corp. RT3290 Bluetooth
    It is a WiFi+Bluetooth integrated solution, apparently. There are proprietary drivers for Linux (and surprisingly for Linux only) at Mediatek's website -> http://www.mediatek.com/en/downloads/rt3290-pcie/
    But the surprises don't end here, oh no... Even more surprising the RT3290 is an Ubuntu certified hardware - http://www.ubuntu.com/certification/...i/1814%3A3298/ - and it wasn't detected in your installation?!?

    We have a (huge) thread already about it. Read it and good luck (you'll need it): http://ubuntuforums.org/showthread.php?t=2166311
    Galiza Nação!

  5. #5
    Join Date
    Feb 2014
    Beans
    3

    Re: Bluetooth adapters not found

    Hi Vladlenin5000,
    Thank you so much for your support.
    Now i go to watch the links you wrote.
    Thank you!
    Bye

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