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Thread: Not shutdown only reset

  1. #1
    Join Date
    Dec 2005
    Location
    Tampa - Florida - USA
    Beans
    32
    Distro
    Edubuntu 7.04 Feisty Fawn

    Not shutdown only reset

    I have a Galapago Ultrabook Pro. I bought it one month ago. Now when I tried to shutdown only reset my computer.
    Thanks in advance for helping me
    Danmery

  2. #2
    Join Date
    Sep 2009
    Beans
    Hidden!
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Not shutdown only reset

    Can you elaborate a bit? you are unable to shutdown is that what you mean?

  3. #3
    Join Date
    Jul 2011
    Location
    /Europe/Netherlands
    Beans
    382
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: Not shutdown only reset

    What if you try it from the terminal?
    Code:
    sudo shutdown -h now
    "I believe humans get a lot done, not because we're smart, but because we have thumbs so we can make coffee." --Flash Rosenberg
    formerly 'known' as Euroman

  4. #4
    Join Date
    Mar 2006
    Beans
    1

    Re: Not shutdown only reset

    I have an older System76 netbook with 5 or 6 users and if another user forgets to logout, shutdown will reboot instead. That might be what is happening with your system.

  5. #5
    Join Date
    Mar 2007
    Location
    Sydney, Australia
    Beans
    231
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Not shutdown only reset

    Same problem here, only using a 32 bit desktop running Linux Mint 15 Cinnamon.
    Shutdown and restart produce a restart. Sudo shutdown -v or sudo shutdown -h produces the same restart. I can only "crash-stop" my system by holding down the power button during the inevitable restart.

    My problem seemed to start after an upgrade to the latest stable LibreOffice, which seemed to trigger a kernel update to 3.8.0.35.53. The logs don't show anything amiss that I can recognise.

    I have since reverted the LibreOffice, which had no positive effect. I have yet to pluck up the courage to revert the kernel to 3.8.0-19.30 which was the previous kernel (I think). I'm a bit afraid to dig the hole a little deeper.

  6. #6
    Join Date
    Dec 2005
    Location
    Tampa - Florida - USA
    Beans
    32
    Distro
    Edubuntu 7.04 Feisty Fawn

    Re: Not shutdown only reset

    Yes I am unable to shutdown, computer only reset. I am the only user on my laptop. Sometimes, when i shutdown it, the computer is off but 1 minute after that computer is on again.
    Thanks,

  7. #7
    Join Date
    Jul 2008
    Location
    Guatemala
    Beans
    2
    Distro
    Ubuntu 8.04 Hardy Heron

    Re: Not shutdown only reset

    hi,

    I have the galago as well, and it happens to me sometimes too. I'm the only one using the laptop, so is definitely not what ahlgreen mentioned. but I noticed that it only happens when I have the charger plugged in, so if I'm on battery it doesn't happen. Anyway, in my case, is only from time to time, so is not so annoying, but it raises even more questions as of why is not a persistent issue. dmary, does your restart happens all the time? can you try when you run on batteries?

  8. #8
    Join Date
    Jul 2012
    Beans
    52

    Re: Not shutdown only reset

    This is a BIOS issue, and System76 sent me a fix which took about 10 minutes to install. You'll likely need to contact support for them to send you the necessary fix, but I can confirm that it worked perfectly

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