Old, Pre-SSO Change Account Recovery

**mad-halfling2** · January 31st, 2014

Hi, I was wondering if you could possibly help me recover my old account, please? I haven't been on here for a while, hardly at all (logging in) since the SSO change, and I just noticed that my account is attaching to user mad-halfling2 on here, rather than mad-halfling. My original account should be attached to the same e-mail account as this one's SSO Ubuntu.com account.

Thanks, ever so much, for any help you can give me.

MH

**mad-halfling2** · January 31st, 2014

Sorry, thought my original user URL had pasted in , but it didn't
http://ubuntuforums.org/member.php?u=378928

**howefield** · January 31st, 2014

Hi mad-hafling2

Your original account has a yahoo.co.uk email address, whereas mad-halfling2 has a yahoo.com address attached to it.

Have you set the preferred email address in SSO to the .co.uk one ?

**mad-halfling2** · January 31st, 2014

Ah, sorry, I could have sworn it was to this e-mail address, but maybe it was to my secondary one. I tried to reset my password but it said there wasn't an account associated with that, so I'm guessing that I need to create a new SSO account for it. Just so I don't end up going round the houses with this, would you mind, awfully, if I PMed you the e-mail address to which I think it's tied, if it's not to this one?

Thanks
MH

**howefield** · January 31st, 2014

Originally Posted by mad-halfling2

Just so I don't end up going round the houses with this, would you mind, awfully, if I PMed you the e-mail address to which I think it's tied, if it's not to this one?

Absolutely, please do.