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Thread: Ubuntu One is down? can not login

  1. #1
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    Question Ubuntu One is down? can not login

    Hi,

    I am trying to update our website (Ubuntu GNOME) and I can't login to Ubuntu One:

    Oops!


    Sorry, something just went wrong in Ubuntu One.

    We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

    Where do I report this?

    Thanks!

  2. #2
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    Re: Ubuntu One is down? can not login

    The error suggests that anyone who needs to know will know.

    You could ping someone on irc channel #ubuntuone or use the contact details at https://one.ubuntu.com/help/contact/

  3. #3
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    Re: Ubuntu One is down? can not login

    Quote Originally Posted by howefield View Post
    The error suggests that anyone who needs to know will know.

    You could ping someone on irc channel #ubuntuone or use the contact details at https://one.ubuntu.com/help/contact/
    Thanks!

    Our support team will respond as soon as possible during normal business hours (Mon-Fri 8AM - 5PM CST, 15:00 - 22:00 GMT).
    Emails received on US or UK holidays will take longer to receive a response.



    But how come I can login to Launchpad and Ubuntu Forums but can not login to Ubuntu GNOME Website?

  4. #4
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    Re: Ubuntu One is down? can not login

    Everyone uses the same service at login.ubuntu.com. But I've had times when I could login at one place but not the other.

    The forum though is not the place for problems with logging though I'm afraid.

    If you STILL have issues then you're course of action is to contact them.
    Forum Social IRC Channel
    Xubuntu IRC Support
    Xubuntu Support

    Please do not PM me about Registration issues without having been asked to. I will tell you to post here

  5. #5
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    Re: Ubuntu One is down? can not login

    Quote Originally Posted by Elfy View Post
    Everyone uses the same service at login.ubuntu.com. But I've had times when I could login at one place but not the other.

    The forum though is not the place for problems with logging though I'm afraid.

    If you STILL have issues then you're course of action is to contact them.
    Hi and thanks for posting!

    All what I needed to know was if someone else have the same issue and 'how to report' that.

    Thanks to howefield, I did sent an email and I am on IRC channel now.

    Thank you both!

  6. #6
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    Re: Ubuntu One is down? can not login

    <davmor2> amjjawad: could you try again now please it was an update in progress and it looks like a bug in the RO mode. fingers crossed it has finished now, I can log in to sites at any rate that I couldn't before
    I confirm the problem is solved now.

    Thanks again for your help!

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