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Thread: Semp Toshiba Aurex wireless problem

  1. #1
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    Unhappy Semp Toshiba Aurex wireless problem

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    I've just bought a Semp Toshiba Aurex notebook IS 1817HD, Intel i5 / 4GB RAM / 2 X 750 G SATA II , Supports RAID 0 and 1 / ATI Radeon HD 5650 GPU with 2GB DDR3 RAM / Wi-Fi 802.11 b/g/n, Realtek 10/100/1000 Mbps Ethernet Adapter.

    I formatted and installed Ubuntu 13.10 in one of the hard drives (the other I use as a partition for files), and even though the wireless worked perfectly at first, after a couple of days it stopped working. Ubuntu won't even recognize it. I've been googling for a solution, but it's no use, I haven't been able to find anything helpful that actually works.

    Does anybody have any tips on this? Any help will be greatly appreciated!

    carlos@toshiba:~$ sudo lshw -class network
    [sudo] password for carlos:
    *-network
    description: Ethernet interface
    product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
    vendor: Realtek Semiconductor Co., Ltd.
    physical id: 0
    bus info: pci@0000:09:00.0
    logical name: eth0
    version: 06
    serial: 00:14:0b:6f:37:31
    size: 10Mbit/s
    capacity: 1Gbit/s
    width: 64 bits
    clock: 33MHz
    capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl_nic/rtl8168e-1.fw latency=0 link=no multicast=yes port=MII speed=10Mbit/s
    resources: irq:41 ioport:6000(size=256) memory:f0d04000-f0d04fff memory:f0d00000-f0d03fff

    carlos@toshiba:~$ lspci
    00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 18)
    00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 18)
    00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
    00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
    00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
    00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06)
    00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 06)
    00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 06)
    00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
    00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
    00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06)
    00:1f.2 IDE interface: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA IDE Controller (rev 06)
    00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
    00:1f.5 IDE interface: Intel Corporation 5 Series/3400 Series Chipset 2 port SATA IDE Controller (rev 06)
    00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06)
    02:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Madison [Mobility Radeon HD 5650/5750 / 6530M/6550M]
    02:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Redwood HDMI Audio [Radeon HD 5000 Series]
    09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
    ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05)
    ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05)
    ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05)
    ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 05)
    ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05)
    ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05)

    carlos@toshiba:~$ dmesg | grep -i firmware
    [ 0.255779] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored

    rfkill list all

    (no results!!!!!!!!)

    I have posted it at askubuntu with no results.
    Please people, any suggestions are welcome!

  2. #2
    Join Date
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    Re: Semp Toshiba Aurex wireless problem

    We see no wireless device at all! Is it one of those rare devices that's attached to an internal USB bus?
    Code:
    lsusb
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

  3. #3
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    Re: Semp Toshiba Aurex wireless problem

    Quote Originally Posted by chili555 View Post
    We see no wireless device at all! Is it one of those rare devices that's attached to an internal USB bus?
    Code:
    lsusb
    Ok, this is the resultr for thr code:
    carlos@toshiba:~$ lsusb
    Bus 002 Device 003: ID 046d:c52f Logitech, Inc. Unifying Receiver
    Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 003: ID 1934:5168 Feature Integration Technology Inc. (Fintek) F71610A or F71612A Consumer Infrared Receiver/Transceiver
    Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    I have no idea!
    Thanks for the reply!

  4. #4
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    Re: Semp Toshiba Aurex wireless problem

    I still see no wireless. Does it show up in Windows or elsewhere? Is there a setting in the BIOS to enable and disable wireless?
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

  5. #5
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    Re: Semp Toshiba Aurex wireless problem

    Quote Originally Posted by chili555 View Post
    I still see no wireless. Does it show up in Windows or elsewhere? Is there a setting in the BIOS to enable and disable wireless?
    Yes, it worked fine with windows and worked fine with Ubuntu for a few days, using live cd and after it being installed. Today, live cd won't recognize tha wireless card anymore. I've also checked BIOS and it shows no wireless options. Is it possible that somehow I "burned" the WI FI card during the process of formatting and installing Ubuntu? I tried dual boot but to no avail so I had to format de HDDs and install Ubuntu in one of them. I worked fine for a few days...
    Last edited by daleybortolon; December 12th, 2013 at 08:24 AM.

  6. #6
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    Re: Semp Toshiba Aurex wireless problem

    Is it possible that somehow I "burned" the WI FI card during the process of formatting and installing Ubuntu?
    Anything is possible, I guess, however that would be the first case I ever heard about. I've been hanging around Linux for many years so I've heard of a lot, but not that.
    I worked fine for a few days...
    Do you mean after you installed Ubuntu? Then it didn't burn because of the install, did it?

    I fear that it has failed electrically.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

  7. #7
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    Re: Semp Toshiba Aurex wireless problem

    Quote Originally Posted by chili555 View Post
    Anything is possible, I guess, however that would be the first case I ever heard about. I've been hanging around Linux for many years so I've heard of a lot, but not that.Do you mean after you installed Ubuntu? Then it didn't burn because of the install, did it?

    I fear that it has failed electrically.
    I agree with you. I've also been using Ubuntu since 7.10 and I've never heard of it causing any trouble like that. I think that while fiddling in BIOS I may have pressed a bad combination of keys that led to WIFI card "desconnection" or a "short circuit". I'm a Ubuntu fan but no expert. Would have any suggestions as how to how to setup BIOS properly?

  8. #8
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    Re: Semp Toshiba Aurex wireless problem

    Quote Originally Posted by daleybortolon View Post
    I agree with you. I've also been using Ubuntu since 7.10 and I've never heard of it causing any trouble like that. I think that while fiddling in BIOS I may have pressed a bad combination of keys that led to WIFI card "desconnection" or a "short circuit". I'm a Ubuntu fan but no expert. Would have any suggestions as how to how to setup BIOS properly?
    In most cases,Ubuntu will work properly with the BIOS reset to default. In many BIOS', it is F5 and then F10 to save. http://www.build-my-home-computer.co...up-default.jpg

    If you reset the BIOS to default and the wireless still doesn't appear in lspci, then I'd consider either replacing it with something from Ebay or a carefully researched for Ubuntu capability USB wireless.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

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